Submit a Review for Oakwood Rest Home
78-82 Kingsbury Road, Erdington, Birmingham, B24 8QJ
View Full Details of Oakwood Rest HomeLatest Reviews for Oakwood Rest Home
05 November 2024
Staff are always welcoming, kind, warm and caring. They look after the residents with compassion and empathy. Activities and outings are put on for residents to participate and their needs are met. There is no concern with the service they provide.
05 November 2024
I have been so happy with the care my mother-in-law has received, it gives me peace of mind knowing she is so well cared for. The staff are friendly and have become mom's friends. I like we can pop in any time which is always reassuring.
13 June 2024
I have found the staff are very bad at times but in general be better. I tell them if they are good or bad.
13 June 2024
I have found the staff very helpful and cheerful at times.
13 June 2024
Staff are very good. I'm happy with my room. Care home is always clean.
13 June 2024
The service I have received so far is exemplary.
14 May 2024
My aunt had been a resident for nearly 4 years. The care she received was outstanding. It was her home and the staff her family, all of whom are warm and welcoming, so much so that last week when my dad had to go into care, I had no worries when we were lucky enough for Oakwood to become his new home. It is a beautiful, clean and spacious home and I highly recommend it for anyone looking for their loved ones.
01 May 2024
I have always found my cousin to be very well looked after at Oakwood Rest Home. The staff are always very attentive and always seem to be there for all the residents' needs. The food always looks very good. Communication is very good and I have always been kept very well informed of my cousin’s differing situations regarding health, medication, etc.
02 April 2024
Always room for improvement but overall, a good place to live.
28 March 2024
Since my brother moved into Oakwood Rest Home, he has become more settled and happy to be able to just be himself. The management team and all the staff are friendly, helpful and always ready to offer help and advice on any requests or other queries we might have. Since recently moving into the newly refurbished part of the premises, my brother has a lovely en suite bedroom where he can relax and do as much or as little as he likes. I have noticed that he has also become more open to joining in activities with other residents in the communal lounge and quiet room too. I could not wish for a better place for my brother to be a part of.
19 March 2024
I visited Oakwood in December when a friend of my nan's was staying for respite. I must admit their Christmas decor was very well presented and they went that extra mile to celebrate with the service users. I felt very welcome and grew tremendous relationships with the staff. They were nothing but warming and caring the whole 15 days. Management very approachable. Food was tasty. I highly recommend this home. The home was a bit old and tired but I could see the new home in progress of being built and this looked beautiful.
15 March 2024
My father is a permanent resident at Oakwood. All the staff and management are fantastic and really friendly. Nothing is too much trouble, which helps take away some of the stress and worry, at a difficult time knowing he has 24-hour care and being looked after, as it's not an easy time when you have to make the difficult decision for a parent to have to go into care. They always have the resident's best interests at heart, and provide high-quality care to them. The newly refurbished home is light, modern and welcoming. Thank you to all the staff for the care you provide to my dad.
15 March 2024
The new building is amazing, so clean and fresh. Such a welcoming environment, and the staff are lovely too with residents and visitors. My friend is so comfortable at Oakwood. Hats off to the manager.
14 March 2024
The new building is fantastic! My mom's room is beautiful and I'm so happy and grateful that the staff put my mom's family photographs out on display. I know my mom will feel very proud to have her children and grandchildren out for everyone to see. I would also like to say that I feel we made the right choice by going to Oakwood Rest Home. The staff are always friendly, approachable, and happy to help you and your family members. It is a real relief to have Oakwood, they have helped remove any concerns.
12 March 2024
My mum has lived in Oakwood for the last 7 years. I have always been extremely happy with the care given. Whenever I call, the staff can immediately relate how my Mum is, without needing to go off and read notes/find someone else. The staff are friendly to both residents and relatives. I admire how they speak with respect to residents with dementia.
13 September 2023
I would like to thank all the staff at Oakwood Rest Home who have gone out of their way to ensure my father had the best care we could possibly wish for. My father was treated with the most upright respect and his last days were dignified and surrounded by people. The new manager is doing an impeccable job and giving the home the potential it deserves. Thank you to everyone for all your dedication.
24 January 2020
Excellent care - lovely to see how much the staff/carers obviously care very much about the residents and their jobs/responsibilities.
19 November 2018
Oakwood is a friendly, safe and caring environment. Our uncle has only been at Oakwood for a short time but he has settled in well and feels happy. His sense of wellbeing has really improved.
01 November 2018
My nan has been a resident for 3 years now and I have never had an issue with any of the staff or care provided. Management and staff are always happy to help and go that extra mile. My nan is very happy here and has formed some lovely relationships with the staff. I would recommend this care home 100%.
31 October 2018
My Auntie has been at Oakwood for 18 months. My Auntie always has a smile on her face. I'm always offered a drink on arrival. Staff are always friendly. Building is a bit dated. More than happy with the care my Auntie receives.
Latest Reviews for Oakwood Rest Home
05 November 2024
Staff are always welcoming, kind, warm and caring. They look after the residents with compassion and empathy. Activities and outings are put on for residents to participate and their needs are met. There is no concern with the service they provide.
05 November 2024
I have been so happy with the care my mother-in-law has received, it gives me peace of mind knowing she is so well cared for. The staff are friendly and have become mom's friends. I like we can pop in any time which is always reassuring.
13 June 2024
I have found the staff are very bad at times but in general be better. I tell them if they are good or bad.
13 June 2024
I have found the staff very helpful and cheerful at times.
13 June 2024
Staff are very good. I'm happy with my room. Care home is always clean.
13 June 2024
The service I have received so far is exemplary.
14 May 2024
My aunt had been a resident for nearly 4 years. The care she received was outstanding. It was her home and the staff her family, all of whom are warm and welcoming, so much so that last week when my dad had to go into care, I had no worries when we were lucky enough for Oakwood to become his new home. It is a beautiful, clean and spacious home and I highly recommend it for anyone looking for their loved ones.
01 May 2024
I have always found my cousin to be very well looked after at Oakwood Rest Home. The staff are always very attentive and always seem to be there for all the residents' needs. The food always looks very good. Communication is very good and I have always been kept very well informed of my cousin’s differing situations regarding health, medication, etc.
02 April 2024
Always room for improvement but overall, a good place to live.
28 March 2024
Since my brother moved into Oakwood Rest Home, he has become more settled and happy to be able to just be himself. The management team and all the staff are friendly, helpful and always ready to offer help and advice on any requests or other queries we might have. Since recently moving into the newly refurbished part of the premises, my brother has a lovely en suite bedroom where he can relax and do as much or as little as he likes. I have noticed that he has also become more open to joining in activities with other residents in the communal lounge and quiet room too. I could not wish for a better place for my brother to be a part of.
19 March 2024
I visited Oakwood in December when a friend of my nan's was staying for respite. I must admit their Christmas decor was very well presented and they went that extra mile to celebrate with the service users. I felt very welcome and grew tremendous relationships with the staff. They were nothing but warming and caring the whole 15 days. Management very approachable. Food was tasty. I highly recommend this home. The home was a bit old and tired but I could see the new home in progress of being built and this looked beautiful.
15 March 2024
My father is a permanent resident at Oakwood. All the staff and management are fantastic and really friendly. Nothing is too much trouble, which helps take away some of the stress and worry, at a difficult time knowing he has 24-hour care and being looked after, as it's not an easy time when you have to make the difficult decision for a parent to have to go into care. They always have the resident's best interests at heart, and provide high-quality care to them. The newly refurbished home is light, modern and welcoming. Thank you to all the staff for the care you provide to my dad.
15 March 2024
The new building is amazing, so clean and fresh. Such a welcoming environment, and the staff are lovely too with residents and visitors. My friend is so comfortable at Oakwood. Hats off to the manager.
14 March 2024
The new building is fantastic! My mom's room is beautiful and I'm so happy and grateful that the staff put my mom's family photographs out on display. I know my mom will feel very proud to have her children and grandchildren out for everyone to see. I would also like to say that I feel we made the right choice by going to Oakwood Rest Home. The staff are always friendly, approachable, and happy to help you and your family members. It is a real relief to have Oakwood, they have helped remove any concerns.
12 March 2024
My mum has lived in Oakwood for the last 7 years. I have always been extremely happy with the care given. Whenever I call, the staff can immediately relate how my Mum is, without needing to go off and read notes/find someone else. The staff are friendly to both residents and relatives. I admire how they speak with respect to residents with dementia.
13 September 2023
I would like to thank all the staff at Oakwood Rest Home who have gone out of their way to ensure my father had the best care we could possibly wish for. My father was treated with the most upright respect and his last days were dignified and surrounded by people. The new manager is doing an impeccable job and giving the home the potential it deserves. Thank you to everyone for all your dedication.
24 January 2020
Excellent care - lovely to see how much the staff/carers obviously care very much about the residents and their jobs/responsibilities.
19 November 2018
Oakwood is a friendly, safe and caring environment. Our uncle has only been at Oakwood for a short time but he has settled in well and feels happy. His sense of wellbeing has really improved.
01 November 2018
My nan has been a resident for 3 years now and I have never had an issue with any of the staff or care provided. Management and staff are always happy to help and go that extra mile. My nan is very happy here and has formed some lovely relationships with the staff. I would recommend this care home 100%.
31 October 2018
My Auntie has been at Oakwood for 18 months. My Auntie always has a smile on her face. I'm always offered a drink on arrival. Staff are always friendly. Building is a bit dated. More than happy with the care my Auntie receives.