Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Francis House

stars
stars 21 January 2022
My cousin is ten years my junior and has always had a disability, known as spastic in terms that I can understand. My uncle and aunt in their wisdom cared for her throughout and by the grace of God found Francis House. I can only find praise for the care and staff at Francis House. It is small and truly a family. When push comes to shove I cannot think of a finer organisation to look after your loved ones.
Review from Bernard B (Cousin of Resident/Service User)