Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Cotteridge House

stars
stars 12 March 2025
I visited the home on 14th February 2025. The house isn't a happy place. There is no stimulation for residents. The bulk of them were sat in a TV room in a circle, not talking all very dour. There seemed to be only two staff on duty. The bedroom I witnessed was smaller than a prison cell without adequate space to move around. It definitely wouldn't allow you to swing your arms around. The furniture in the room didn't allow for personal items to be put on display. My friend was in urine saturated joggers. A very disappointing standard.
Review from David B (Friend of Resident/Service User)