Submit a Review for Lucton House
8 Long Wood, Bournville, Birmingham, B30 1HT
View Full Details of Lucton HouseLatest Reviews for Lucton House
18 March 2025
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
12 March 2025
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
15 January 2025
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
15 January 2025
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
08 January 2025
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
20 December 2024
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world. All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
16 December 2024
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
27 November 2024
Generally, the environment and the residents are very well cared for. I do not see meals as I am not visiting then but drinks and snacks served between are good. My friend has never complained about the food. I do not have any concerns with management and I am not involved in funding so I cannot comment on this. I have visited a number of homes over the years and would rate Lucton House as one of the best.
21 November 2024
Mom has been here since April 2024, she was a bit apprehensive at first but managed to settle after a couple of weeks. To date Mom is now very happy, she loves the food, activities and company. The staff are a credit to Lucton House. Mom is very fond of them all. Overall we are happy with the care she receives which is one less worry for us.
18 November 2024
Lovely staff, great facilities. My nan is very happy here. Everything is always clean and staff are very friendly. It's nice for our whole family to have the peace of mind that my nan is well cared for.
18 November 2024
My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.
15 November 2024
Following an accident, Lucton House has welcomed my husband and has provided comfortable accommodation and nutritious food. The home is well managed and runs in a friendly manner. Caring staff are helpful and available!
31 October 2024
Since Dad has been at Lucton House he is a changed man. He is doing things that he has never done before, like colouring, painting, participating in the general activities. I don't know how the staff manage to get him to agree! Because I can't. Dad is looked after very well and I know that if anything was wrong, I would always get a call from one of the staff. They are all very pleasant and there is always someone around should you need help. They have even helped me when I was struggling with everything that was going on, which I am so grateful for. They are like my second family. Keep it up! and thank you.
30 October 2024
I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.
13 August 2024
My husband is content at Lucton House. Everything possible is done for him. Staff are very supportive.
13 August 2024
A care home with very attentive and caring staff who make visitors very welcome. A pleasant garden for residents to enjoy. A lounge for residents to relax in. TVs in each room. Hospitality to visitors.
13 August 2024
Staff are very caring and respectful. Sometimes carers don't always do all the tasks required. On-site management is excellent. Very well-led. Main organisational finance person/team can try to practice "sharp practice." However on-site finance very good and helpful.
27 June 2024
I came to Lucton House from hospital four months ago, unable to walk and in need of regular medication and visits from district nurses. The transition was kind and welcoming and my care and recovery have remained well-organised. My surroundings have been comfortable and peaceful and all the staff have been kind, helpful and supportive. The garden would benefit from some beautifying - safe paths and flowers for residents to be able to be out and enjoy the green space.
18 June 2024
Lucton Care Home is now light and airy, pleasant aroma in reception, the staff are very helpful and caring, and the food looks and smells delicious. Which is lovely for people visiting their loved ones. Thank you.
15 April 2024
Every time I have come to visit my auntie I have always been impressed at how kind the staff are and how well cared for she is. The staff seem to genuinely care for her and she is always telling me about the lovely activities they have there for residents. On a previous visit, I sat with her for lunch and was also impressed at the communication cards used for displaying food options as they were really helpful. Overall I think this is an amazing place and they have really gone above and beyond, providing opportunity for my Auntie to have a better quality of life.
Latest Reviews for Lucton House
18 March 2025
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
12 March 2025
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
15 January 2025
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
15 January 2025
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
08 January 2025
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
20 December 2024
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world. All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
16 December 2024
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
27 November 2024
Generally, the environment and the residents are very well cared for. I do not see meals as I am not visiting then but drinks and snacks served between are good. My friend has never complained about the food. I do not have any concerns with management and I am not involved in funding so I cannot comment on this. I have visited a number of homes over the years and would rate Lucton House as one of the best.
21 November 2024
Mom has been here since April 2024, she was a bit apprehensive at first but managed to settle after a couple of weeks. To date Mom is now very happy, she loves the food, activities and company. The staff are a credit to Lucton House. Mom is very fond of them all. Overall we are happy with the care she receives which is one less worry for us.
18 November 2024
Lovely staff, great facilities. My nan is very happy here. Everything is always clean and staff are very friendly. It's nice for our whole family to have the peace of mind that my nan is well cared for.
18 November 2024
My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.
15 November 2024
Following an accident, Lucton House has welcomed my husband and has provided comfortable accommodation and nutritious food. The home is well managed and runs in a friendly manner. Caring staff are helpful and available!
31 October 2024
Since Dad has been at Lucton House he is a changed man. He is doing things that he has never done before, like colouring, painting, participating in the general activities. I don't know how the staff manage to get him to agree! Because I can't. Dad is looked after very well and I know that if anything was wrong, I would always get a call from one of the staff. They are all very pleasant and there is always someone around should you need help. They have even helped me when I was struggling with everything that was going on, which I am so grateful for. They are like my second family. Keep it up! and thank you.
30 October 2024
I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.
13 August 2024
My husband is content at Lucton House. Everything possible is done for him. Staff are very supportive.
13 August 2024
A care home with very attentive and caring staff who make visitors very welcome. A pleasant garden for residents to enjoy. A lounge for residents to relax in. TVs in each room. Hospitality to visitors.
13 August 2024
Staff are very caring and respectful. Sometimes carers don't always do all the tasks required. On-site management is excellent. Very well-led. Main organisational finance person/team can try to practice "sharp practice." However on-site finance very good and helpful.
27 June 2024
I came to Lucton House from hospital four months ago, unable to walk and in need of regular medication and visits from district nurses. The transition was kind and welcoming and my care and recovery have remained well-organised. My surroundings have been comfortable and peaceful and all the staff have been kind, helpful and supportive. The garden would benefit from some beautifying - safe paths and flowers for residents to be able to be out and enjoy the green space.
18 June 2024
Lucton Care Home is now light and airy, pleasant aroma in reception, the staff are very helpful and caring, and the food looks and smells delicious. Which is lovely for people visiting their loved ones. Thank you.
15 April 2024
Every time I have come to visit my auntie I have always been impressed at how kind the staff are and how well cared for she is. The staff seem to genuinely care for her and she is always telling me about the lovely activities they have there for residents. On a previous visit, I sat with her for lunch and was also impressed at the communication cards used for displaying food options as they were really helpful. Overall I think this is an amazing place and they have really gone above and beyond, providing opportunity for my Auntie to have a better quality of life.