Submit a Review for Ashbourne Care Home
Lightwood Road, Dudley, DY1 2RS
View Full Details of Ashbourne Care HomeLatest Reviews for Ashbourne Care Home
26 February 2025
Quite simply I could not have asked for better - My Mother was happy and settled and the staff treated her with care and genuine affection.
26 February 2025
My Aunt has been in Ashbourne for over 6 months and it gets 5 stars from us. The staff are very caring. She is always clean and tidy and she adores the gentleman who does the activities. Christmas was made special with a visit to the local school to see the children sing and she made lovely Christmas cards. The home is very supportive of the relatives. Thank you Ashbourne.
17 February 2025
My mother-in-law moved to Ashbourne Care Home in June 2024. The care she has received has been excellent. She is treated with dignity and respect and we can be confident that she is being looked after in the way she deserves. I have nothing but praise for all of the staff and would not hesitate to recommend the care home. Thank you for all you do.
11 November 2024
We have found the home to be excellent. My sister has been very happy there. All the staff have become her friends and they look after her with great care. There is always something going on, activities etc. The management is top-class.
23 April 2024
Ashbourne Care Home is a lovely well-presented care home of which my mother is a resident. The care she receives is very good, lovely choice of food and she is quite happy there. Management and staff are excellent, kind and considerate and I find they are lovely to me too when I visit. I am always informed of developments there regarding Mom needing a nurse, doctor, etc. I wouldn't want my mom to be anywhere else.
15 March 2024
I would like to say how caring and supportive the staff and management at Ashbourne are. I'm not supported by any family and am not in great health, so their care and support are very important to me. I couldn't ask for any more; the whole experience of Ashbourne is amazing. The ambience is warm, homely and relaxing. I'm very grateful for their support. Mam is loved; I can see for myself. I'm always offered a drink and a chair. Can't rate this care home enough! Thank you!
23 October 2023
Since our mother moved in over a month ago, we have found the home fits her needs very well. The staff are professional and friendly, but also very approachable and have more than put our decision on our mother's future. We would more than recommend Ashbourne as a great care home.
09 October 2023
Found staff friendly and helpful. Always available. Answer queries quickly. Comfortable surroundings.
29 September 2023
I'm very happy with the level of service my mother gets. She can be difficult in her eating/drinking/toileting all of which my dad struggled with at home but the staff seem to have got my mum into a better frame of mind and encourage her to walk and do things for herself but help is there when she needs it. My mum's memory is a lot worse and she no longer remembers what meal content she has but I've asked others and they say the food is lovely which it does seem to be. She is clean and happy. Does not want to leave there either so we are happy. Thanks to the staff.
13 July 2023
Right from the beginning my aunt was looked after in a professional and personable way. The home is very well-run and maintained. The staff from the care assistants to the senior management are fabulous. The staff make it a very good place to live and my aunt is kept to a high-level standard of living. Thank you to you all!
08 February 2023
My mother-in-law moved into Ashbourne nearly 4 years ago, and I can't thank the staff enough for the care they gave. She moved there on a temporary move following a hospital stay and needing a bit of time before returning home. She made the decision to stay at Ashbourne saying they look after me well and I like it there so I will stay. We have always found staff to be helpful and supportive and very friendly. The care they gave was excellent, the home was always clean, it may not be a fancy modern building but when you walk in there it felt like home. Thank you all at Ashbourne you are a credit to your profession.
19 October 2022
Dad moved into Ashbourne for respite after several falls and hospital stays. It was a difficult time as he had been independent up to that point. The staff are extremely caring, not only towards Dad but also to me as I was very worried about the move. Dad is well looked after and if he has to be in care long-term we would certainly want him to remain at Ashbourne. He is treated as an individual and loved by the staff after only a short time there. The activities held at Ashbourne are brilliant, lots for residents to do. And the chicken dinners are wonderful so Dad tells me! I am comforted knowing my Dad is well looked after and feels safe.
24 January 2022
My mom was a very independent lady who took time to settle into her new surroundings. After a few weeks, she settled in and was very happy at Ashbourne. The staff are very caring, loved mum, and always kept me fully informed regarding mum's health and wellbeing. The home is always clean and rooms are always tidy. Staff and management are very well trained, it is more like a family home than a care home. All the staff should be congratulated on keeping residents, staff, and visitors safe during this Covid 19 pandemic. Food is excellent and residents' needs are always taken care of. Excellent care home.
29 June 2021
My mother has been in the care home for around 15 months now. Our family now she that she is well cared for and loved by all the staff. There is a strong management team at the home all the staff are well trained, compassionate, friendly and have always kept our family updated on Mums health and wellbeing. The home is always clean, rooms are always tidy. I would like to congratulate all staff for keeping all the residents as safe as possible during this awful Covid-19 pandemic. Well done. Excellent food choices.
29 June 2021
Dads care is wonderful - can't fault it. He is very happy there and well looked after. All his needs are met, and the carers inform us of everything. During Covid, we had video calls from his carers to us, which made Dad happy.
25 June 2021
The staff are very friendly, always willing to help and contact if there are any issues. If I had any issues or concerns they are always dealt with promptly and in a professional manner. I always get a call back with any enquiry I put in. Well done all staff at Ashbourne Care Home.
25 June 2021
Mom took a while to settle because she has always been independent. However, she now is settled and it helps that staff have taken the time to get to know her. Mom has a spacious room and it is good that she is able to sit outside on the patio. On the occasions when mom has been ill I'm kept fully informed. Mom says the food is good.
21 June 2021
From the first time we visited Ashbourne Care Home we found all of the staff to be very caring and most helpful. Their attention to detail is excellent. We found the home to be very clean and freshly decorated. We felt very reassured when we saw how well looked after our relative is. As a team, nothing is too much trouble for the residents and for us as visitors. For anybody needing to place a relative into care, I would recommend a visit to Ashbourne Care Home to view the facilities and meet the staff.
21 June 2021
What can I say about this care home except that it is absolutely wonderful. The staff go above and beyond and my mom has improved massively since going there. Their understanding of dealing with people with dementia is first class. Every single staff member is lovely and make you feel part of the extended family. They do not rush you when you are visiting and answer all the questions you have without hesitation. Without the support of this wonderful home and its staff, I am not sure my mom would be here today. Thank you.
15 June 2021
This care home is truly amazing. My nan is not a very sociable person but during her stay, she was extra happy. The staff are fantastic and the manager is extremely accommodating. I would not hesitate to suggest this care home to anyone who needed it.
Latest Reviews for Ashbourne Care Home
26 February 2025
Quite simply I could not have asked for better - My Mother was happy and settled and the staff treated her with care and genuine affection.
26 February 2025
My Aunt has been in Ashbourne for over 6 months and it gets 5 stars from us. The staff are very caring. She is always clean and tidy and she adores the gentleman who does the activities. Christmas was made special with a visit to the local school to see the children sing and she made lovely Christmas cards. The home is very supportive of the relatives. Thank you Ashbourne.
17 February 2025
My mother-in-law moved to Ashbourne Care Home in June 2024. The care she has received has been excellent. She is treated with dignity and respect and we can be confident that she is being looked after in the way she deserves. I have nothing but praise for all of the staff and would not hesitate to recommend the care home. Thank you for all you do.
11 November 2024
We have found the home to be excellent. My sister has been very happy there. All the staff have become her friends and they look after her with great care. There is always something going on, activities etc. The management is top-class.
23 April 2024
Ashbourne Care Home is a lovely well-presented care home of which my mother is a resident. The care she receives is very good, lovely choice of food and she is quite happy there. Management and staff are excellent, kind and considerate and I find they are lovely to me too when I visit. I am always informed of developments there regarding Mom needing a nurse, doctor, etc. I wouldn't want my mom to be anywhere else.
15 March 2024
I would like to say how caring and supportive the staff and management at Ashbourne are. I'm not supported by any family and am not in great health, so their care and support are very important to me. I couldn't ask for any more; the whole experience of Ashbourne is amazing. The ambience is warm, homely and relaxing. I'm very grateful for their support. Mam is loved; I can see for myself. I'm always offered a drink and a chair. Can't rate this care home enough! Thank you!
23 October 2023
Since our mother moved in over a month ago, we have found the home fits her needs very well. The staff are professional and friendly, but also very approachable and have more than put our decision on our mother's future. We would more than recommend Ashbourne as a great care home.
09 October 2023
Found staff friendly and helpful. Always available. Answer queries quickly. Comfortable surroundings.
29 September 2023
I'm very happy with the level of service my mother gets. She can be difficult in her eating/drinking/toileting all of which my dad struggled with at home but the staff seem to have got my mum into a better frame of mind and encourage her to walk and do things for herself but help is there when she needs it. My mum's memory is a lot worse and she no longer remembers what meal content she has but I've asked others and they say the food is lovely which it does seem to be. She is clean and happy. Does not want to leave there either so we are happy. Thanks to the staff.
13 July 2023
Right from the beginning my aunt was looked after in a professional and personable way. The home is very well-run and maintained. The staff from the care assistants to the senior management are fabulous. The staff make it a very good place to live and my aunt is kept to a high-level standard of living. Thank you to you all!
08 February 2023
My mother-in-law moved into Ashbourne nearly 4 years ago, and I can't thank the staff enough for the care they gave. She moved there on a temporary move following a hospital stay and needing a bit of time before returning home. She made the decision to stay at Ashbourne saying they look after me well and I like it there so I will stay. We have always found staff to be helpful and supportive and very friendly. The care they gave was excellent, the home was always clean, it may not be a fancy modern building but when you walk in there it felt like home. Thank you all at Ashbourne you are a credit to your profession.
19 October 2022
Dad moved into Ashbourne for respite after several falls and hospital stays. It was a difficult time as he had been independent up to that point. The staff are extremely caring, not only towards Dad but also to me as I was very worried about the move. Dad is well looked after and if he has to be in care long-term we would certainly want him to remain at Ashbourne. He is treated as an individual and loved by the staff after only a short time there. The activities held at Ashbourne are brilliant, lots for residents to do. And the chicken dinners are wonderful so Dad tells me! I am comforted knowing my Dad is well looked after and feels safe.
24 January 2022
My mom was a very independent lady who took time to settle into her new surroundings. After a few weeks, she settled in and was very happy at Ashbourne. The staff are very caring, loved mum, and always kept me fully informed regarding mum's health and wellbeing. The home is always clean and rooms are always tidy. Staff and management are very well trained, it is more like a family home than a care home. All the staff should be congratulated on keeping residents, staff, and visitors safe during this Covid 19 pandemic. Food is excellent and residents' needs are always taken care of. Excellent care home.
29 June 2021
My mother has been in the care home for around 15 months now. Our family now she that she is well cared for and loved by all the staff. There is a strong management team at the home all the staff are well trained, compassionate, friendly and have always kept our family updated on Mums health and wellbeing. The home is always clean, rooms are always tidy. I would like to congratulate all staff for keeping all the residents as safe as possible during this awful Covid-19 pandemic. Well done. Excellent food choices.
29 June 2021
Dads care is wonderful - can't fault it. He is very happy there and well looked after. All his needs are met, and the carers inform us of everything. During Covid, we had video calls from his carers to us, which made Dad happy.
25 June 2021
The staff are very friendly, always willing to help and contact if there are any issues. If I had any issues or concerns they are always dealt with promptly and in a professional manner. I always get a call back with any enquiry I put in. Well done all staff at Ashbourne Care Home.
25 June 2021
Mom took a while to settle because she has always been independent. However, she now is settled and it helps that staff have taken the time to get to know her. Mom has a spacious room and it is good that she is able to sit outside on the patio. On the occasions when mom has been ill I'm kept fully informed. Mom says the food is good.
21 June 2021
From the first time we visited Ashbourne Care Home we found all of the staff to be very caring and most helpful. Their attention to detail is excellent. We found the home to be very clean and freshly decorated. We felt very reassured when we saw how well looked after our relative is. As a team, nothing is too much trouble for the residents and for us as visitors. For anybody needing to place a relative into care, I would recommend a visit to Ashbourne Care Home to view the facilities and meet the staff.
21 June 2021
What can I say about this care home except that it is absolutely wonderful. The staff go above and beyond and my mom has improved massively since going there. Their understanding of dealing with people with dementia is first class. Every single staff member is lovely and make you feel part of the extended family. They do not rush you when you are visiting and answer all the questions you have without hesitation. Without the support of this wonderful home and its staff, I am not sure my mom would be here today. Thank you.
15 June 2021
This care home is truly amazing. My nan is not a very sociable person but during her stay, she was extra happy. The staff are fantastic and the manager is extremely accommodating. I would not hesitate to suggest this care home to anyone who needed it.