This is the second time we have used this facility for emergency
respite. We would consider it again but only in an emergency. My issues
are 1:- safety, residents are expected to cross a busy main road between
facilities when required. (supervised). 2:- Cleanliness. Our child
cannot clean himself. On this latest visit the school taxi operators
complained to the care home staff that the child was dirty only to be
told "no-one told us he can't clean himself". There are other
instances of non communication between staff too. I'm not pleased with
this home.
Latest Reviews for Stoneleigh House
30 May 2016
This is the second time we have used this facility for emergency
respite. We would consider it again but only in an emergency. My issues
are 1:- safety, residents are expected to cross a busy main road between
facilities when required. (supervised). 2:- Cleanliness. Our child
cannot clean himself. On this latest visit the school taxi operators
complained to the care home staff that the child was dirty only to be
told "no-one told us he can't clean himself". There are other
instances of non communication between staff too. I'm not pleased with
this home.