Submit a Review for Two Gates House
44 Two Gates Lane, Colley Gate, Halesowen, B63 2LJ
View Full Details of Two Gates HouseLatest Reviews for Two Gates House
05 February 2025
Everything in the home is excellent.
16 January 2025
I am very pleased with the care home. The staff are always friendly, approachable and patient with my grandma, taking the time to understand her needs. They keep us regularly updated on her progress and events, which is really reassuring. The facilities are very pleasant, especially the clean en-suite bathrooms. It's great comfort knowing my grandma is well cared for.
15 January 2025
My nan seems very happy here and the staff are amazing. Always a warm welcome and nothing seems too much trouble.
15 January 2025
This is an amazing place. The staff are always helpful, caring and joyful. They make the family as welcome as the residents. They always look after my dad exceptionally well. Would recommend them to other people.
15 January 2025
Excellent service, Mum's care is exemplary. Staff are first class and the home is kept spotless.
31 December 2024
Care staff are excellent. Welcoming, managers very supportive with enquiries and needs.
12 April 2023
A fantastic home and all staff are fantastic with Dad. Good food and good entertainment, nothing is ever too much trouble. Would recommend this home to all that are looking to put a loved one into care, always ten out of ten for what they did for Dad - a brilliant place.
04 April 2023
The best aspect of Two Gates House is the staff. You can tell from how they interact with my father how much they like and respect him and how much he likes them. They are professional but caring in trying circumstances. The rooms are a bit dated but comfortable and the food always looks nice. I have seen the staff in action when both dealing with illness and difficult situations with aggressive residents. It leaves me with confidence that my father is safe and in good hands.
27 March 2023
Very pleased with the care my mother-in-law is receiving. We are kept up to date with any health issues she has. The staff are excellent and always very helpful when we call or phone. The room is always clean and tidy. She is very well looked after at this establishment.
13 March 2023
Staff are kind and considerate to both residents and visitors, sometimes in very difficult situations. They try to ensure that the residents are well looked after and safe.
17 February 2023
My wife's change of behaviour required her to be sectioned. Two Gates House Care Home promised on a number of occasions to keep a room open for her which fees were paid. My wife's situation improved sufficiently to return to normal care. At review, it was 90% agreed my wife would return to Two Gates. This decision was reversed the following day without any consultation, as such my wife was evicted with just three days' notice with one day's notice to clean her room. Four weeks on, no contact.
05 December 2022
Overall, we are pleased with the standard of this care home.
10 August 2021
My lovely Mum has been in the care of these wonderful, friendly and supportive ladies and gents for three years. I very much appreciate the care they give to Mum so lovingly and patiently, on my behalf; and the warm friendly reception I always receive when I call or visit. For me, the staff are part of our extended family and show so much kindness and understanding to each of us. Their standard of care is excellent and have kept my Mum safe and well, even in the uncertain times we find ourselves in with the Covid pandemic. I have no hesitation in recommending this Care Home for your loved ones too.
11 March 2021
My mother is being cared for really well and has recently been quite poorly with Covid-19. She was very well cared for and is recovering very well. She has dementia, but seems happy and settled.
21 April 2020
Two Gates house is a clean and loving home for my Mom. The staff are attentive and look after my Mom in an exceptional manner, given their workload. Mom is well fed and stimulated. I would recommend this home to others. The management are always there and staff to answer any of my questions/queries.
26 February 2020
The team at Two Gates were incredibly helpful and approachable when I was choosing a care home for my mother who was outside the area. The process of moving Mum in was also very smooth and the staff were excellent at making that move easy and with warmth. On my visits staff are again kind and compassionate both to residents and their family. I am very relieved to have found a small friendly care home like this. Excellent value, great peace of mind.
10 February 2020
As a family, it was heartbreaking having to come to terms with my mom having to go into care, but the team at Two Gates have made it so much easier to bare. They are so kind and caring towards her. We know she is in good hands. They do a wonderful job.
08 February 2020
My mum was taken into Two Gates House in September after a stay in hospital after a stroke at home, she also suffers with dementia. The care she has received since being there has been first-rate, all the staff are very friendly and approachable, they make Mum feel like she is their first priority when of course all the residents are equally important to them. Mum has always been very independent and I had fears that she would not agree to stay in any home, but within a few days of being there she was telling people how much she liked it and wanted to stay there. It is good to know that she is happy, safe and well cared for which puts my mind at ease, so a big thank you from me to all the staff.
26 November 2019
I was lucky that my Mom was placed at Two Gates House after a period in hospital. This has led to a full-time residential situation for her which I have found to be a really positive experience after all the horror stories you hear. I have peace of mind that my Mom is safe, in good hands, being well looked after and has everything that she needs. The staff are amazing at an incredibly complex, difficult situation and time for our family.
13 December 2018
My Great Aunt has been at Two Gates House for nearly 2 months. I feel she is very well cared for. She looks so much more healthy and relaxed. The atmosphere of the home is so good. The staff are friendly, kind and respectful. I feel happy knowing my Aunt is in good hands and is safe. I cannot thank the staff enough. The managers are also approachable and appear well organised.
Latest Reviews for Two Gates House
05 February 2025
Everything in the home is excellent.
16 January 2025
I am very pleased with the care home. The staff are always friendly, approachable and patient with my grandma, taking the time to understand her needs. They keep us regularly updated on her progress and events, which is really reassuring. The facilities are very pleasant, especially the clean en-suite bathrooms. It's great comfort knowing my grandma is well cared for.
15 January 2025
My nan seems very happy here and the staff are amazing. Always a warm welcome and nothing seems too much trouble.
15 January 2025
This is an amazing place. The staff are always helpful, caring and joyful. They make the family as welcome as the residents. They always look after my dad exceptionally well. Would recommend them to other people.
15 January 2025
Excellent service, Mum's care is exemplary. Staff are first class and the home is kept spotless.
31 December 2024
Care staff are excellent. Welcoming, managers very supportive with enquiries and needs.
12 April 2023
A fantastic home and all staff are fantastic with Dad. Good food and good entertainment, nothing is ever too much trouble. Would recommend this home to all that are looking to put a loved one into care, always ten out of ten for what they did for Dad - a brilliant place.
04 April 2023
The best aspect of Two Gates House is the staff. You can tell from how they interact with my father how much they like and respect him and how much he likes them. They are professional but caring in trying circumstances. The rooms are a bit dated but comfortable and the food always looks nice. I have seen the staff in action when both dealing with illness and difficult situations with aggressive residents. It leaves me with confidence that my father is safe and in good hands.
27 March 2023
Very pleased with the care my mother-in-law is receiving. We are kept up to date with any health issues she has. The staff are excellent and always very helpful when we call or phone. The room is always clean and tidy. She is very well looked after at this establishment.
13 March 2023
Staff are kind and considerate to both residents and visitors, sometimes in very difficult situations. They try to ensure that the residents are well looked after and safe.
17 February 2023
My wife's change of behaviour required her to be sectioned. Two Gates House Care Home promised on a number of occasions to keep a room open for her which fees were paid. My wife's situation improved sufficiently to return to normal care. At review, it was 90% agreed my wife would return to Two Gates. This decision was reversed the following day without any consultation, as such my wife was evicted with just three days' notice with one day's notice to clean her room. Four weeks on, no contact.
05 December 2022
Overall, we are pleased with the standard of this care home.
10 August 2021
My lovely Mum has been in the care of these wonderful, friendly and supportive ladies and gents for three years. I very much appreciate the care they give to Mum so lovingly and patiently, on my behalf; and the warm friendly reception I always receive when I call or visit. For me, the staff are part of our extended family and show so much kindness and understanding to each of us. Their standard of care is excellent and have kept my Mum safe and well, even in the uncertain times we find ourselves in with the Covid pandemic. I have no hesitation in recommending this Care Home for your loved ones too.
11 March 2021
My mother is being cared for really well and has recently been quite poorly with Covid-19. She was very well cared for and is recovering very well. She has dementia, but seems happy and settled.
21 April 2020
Two Gates house is a clean and loving home for my Mom. The staff are attentive and look after my Mom in an exceptional manner, given their workload. Mom is well fed and stimulated. I would recommend this home to others. The management are always there and staff to answer any of my questions/queries.
26 February 2020
The team at Two Gates were incredibly helpful and approachable when I was choosing a care home for my mother who was outside the area. The process of moving Mum in was also very smooth and the staff were excellent at making that move easy and with warmth. On my visits staff are again kind and compassionate both to residents and their family. I am very relieved to have found a small friendly care home like this. Excellent value, great peace of mind.
10 February 2020
As a family, it was heartbreaking having to come to terms with my mom having to go into care, but the team at Two Gates have made it so much easier to bare. They are so kind and caring towards her. We know she is in good hands. They do a wonderful job.
08 February 2020
My mum was taken into Two Gates House in September after a stay in hospital after a stroke at home, she also suffers with dementia. The care she has received since being there has been first-rate, all the staff are very friendly and approachable, they make Mum feel like she is their first priority when of course all the residents are equally important to them. Mum has always been very independent and I had fears that she would not agree to stay in any home, but within a few days of being there she was telling people how much she liked it and wanted to stay there. It is good to know that she is happy, safe and well cared for which puts my mind at ease, so a big thank you from me to all the staff.
26 November 2019
I was lucky that my Mom was placed at Two Gates House after a period in hospital. This has led to a full-time residential situation for her which I have found to be a really positive experience after all the horror stories you hear. I have peace of mind that my Mom is safe, in good hands, being well looked after and has everything that she needs. The staff are amazing at an incredibly complex, difficult situation and time for our family.
13 December 2018
My Great Aunt has been at Two Gates House for nearly 2 months. I feel she is very well cared for. She looks so much more healthy and relaxed. The atmosphere of the home is so good. The staff are friendly, kind and respectful. I feel happy knowing my Aunt is in good hands and is safe. I cannot thank the staff enough. The managers are also approachable and appear well organised.