Submit a Review for Shire Oak House
33 Lichfield Road, Sandhills, Walsall, WS9 9DH
View Full Details of Shire Oak HouseLatest Reviews for Shire Oak House
29 November 2024
I cannot praise the staff, the manager, or her deputy enough. Despite many behavioural challenges from my sister who has mental health illness they treated her with dignity and patience and did their utmost to seek help/work with professionals and family to support her needs. Although my sister has now moved on I appreciate how the home went above and beyond for her. All the staff greet you with a friendly manner and it is lovely to see them caring for the residents. The food was excellent and the home was always clean. We couldn't have asked for any more from any of the team at Shire Oak. Thank you!
09 September 2024
I have had a pleasant time here. The staff is wonderful, very caring and always looking after me. Making me laugh, feel at home and always listen to what I have to say. I cannot get better help elsewhere. The love I have got here I have never had. The best care workers you could ever find. Cannot express in words, all are the best of the best.
20 May 2024
My father has been at Shire Oak for a few months now. The staff are incredibly kind and work extremely hard to ensure that residents are happy and receive the very best of care. The rooms are clean and bright and there is a good choice of food. The residents are encouraged to participate in a range of activities, which are stimulating and fun! We would definitely recommend Shire Oak.
12 April 2024
My mother has been at Shire Oak for nearly 12 months. She seems very settled and happy. She has dementia and is comforted by the staff being there 24 hours. The staff are excellent, very caring and welcoming to the rest of the family. The home is clean and the decor, although tired, is being updated. I am happy with the care my mother receives, as she is happy.
12 April 2024
I'm happy with the care provided for my dad. Staff are very good and caring at all times. I am always very welcome when I visit. Can't ask for more.
04 March 2024
My father-in-law has been at Shire Oak House for over a year. The home is reasonably small so all residents are well taken care of. My father-in-law is happy at Shire Oak. Above all the staff are outstanding, they are kind, caring and truly love all the residents, the biggest asset for any care home.
04 March 2024
I am happy with the care shown to my mum. The management and staff genuinely seem to care for my mum and the other residents.
04 March 2024
As long as she looked after that is the main thing. She is happy here.
12 May 2022
We had the heartbreaking decision to put Mom into full-time care. As she’s living with dementia this seemed perfect. How wrong we were! Just because she didn’t want to be kept in her room constantly she became frustrated and wouldn’t comply to their rules. She was constantly sent to A&E with no escort and if you suffer from dementia this is devastating. On her third trip, we decided to move her to an EMI unit that could cope. To our amazement, this was ‘supposed’ to be one. No way! Please, please if your relative suffers from dementia this is not the place. It’s taken me 8 months to write this as it’s been so upsetting. But wow, wow! Having moved her she’s back to her usual happy cheery self. Dancing, singing and loving her music, which was an issue here.
04 January 2022
Very happy to recommend this lovely place to anyone needing care. My mom was in here for 6-days following shoulder replacement. All of the staff she encountered were brilliant; she couldn't praise them enough.
03 May 2019
Shire Oak House is fantastic, the staff and manager are well on the ball and extremely proactive in the daily running of this home. Nothing is too much trouble and if they are busy they always find time for the residents. The gardens are beautiful and provide relaxation in the summer with lovely trees surrounding. I would certainly recommend this home.
Latest Reviews for Shire Oak House
29 November 2024
I cannot praise the staff, the manager, or her deputy enough. Despite many behavioural challenges from my sister who has mental health illness they treated her with dignity and patience and did their utmost to seek help/work with professionals and family to support her needs. Although my sister has now moved on I appreciate how the home went above and beyond for her. All the staff greet you with a friendly manner and it is lovely to see them caring for the residents. The food was excellent and the home was always clean. We couldn't have asked for any more from any of the team at Shire Oak. Thank you!
09 September 2024
I have had a pleasant time here. The staff is wonderful, very caring and always looking after me. Making me laugh, feel at home and always listen to what I have to say. I cannot get better help elsewhere. The love I have got here I have never had. The best care workers you could ever find. Cannot express in words, all are the best of the best.
20 May 2024
My father has been at Shire Oak for a few months now. The staff are incredibly kind and work extremely hard to ensure that residents are happy and receive the very best of care. The rooms are clean and bright and there is a good choice of food. The residents are encouraged to participate in a range of activities, which are stimulating and fun! We would definitely recommend Shire Oak.
12 April 2024
My mother has been at Shire Oak for nearly 12 months. She seems very settled and happy. She has dementia and is comforted by the staff being there 24 hours. The staff are excellent, very caring and welcoming to the rest of the family. The home is clean and the decor, although tired, is being updated. I am happy with the care my mother receives, as she is happy.
12 April 2024
I'm happy with the care provided for my dad. Staff are very good and caring at all times. I am always very welcome when I visit. Can't ask for more.
04 March 2024
My father-in-law has been at Shire Oak House for over a year. The home is reasonably small so all residents are well taken care of. My father-in-law is happy at Shire Oak. Above all the staff are outstanding, they are kind, caring and truly love all the residents, the biggest asset for any care home.
04 March 2024
I am happy with the care shown to my mum. The management and staff genuinely seem to care for my mum and the other residents.
04 March 2024
As long as she looked after that is the main thing. She is happy here.
12 May 2022
We had the heartbreaking decision to put Mom into full-time care. As she’s living with dementia this seemed perfect. How wrong we were! Just because she didn’t want to be kept in her room constantly she became frustrated and wouldn’t comply to their rules. She was constantly sent to A&E with no escort and if you suffer from dementia this is devastating. On her third trip, we decided to move her to an EMI unit that could cope. To our amazement, this was ‘supposed’ to be one. No way! Please, please if your relative suffers from dementia this is not the place. It’s taken me 8 months to write this as it’s been so upsetting. But wow, wow! Having moved her she’s back to her usual happy cheery self. Dancing, singing and loving her music, which was an issue here.
04 January 2022
Very happy to recommend this lovely place to anyone needing care. My mom was in here for 6-days following shoulder replacement. All of the staff she encountered were brilliant; she couldn't praise them enough.
03 May 2019
Shire Oak House is fantastic, the staff and manager are well on the ball and extremely proactive in the daily running of this home. Nothing is too much trouble and if they are busy they always find time for the residents. The gardens are beautiful and provide relaxation in the summer with lovely trees surrounding. I would certainly recommend this home.