Submit a Review for The Avenue Care Home
23 Avenue Road, Malvern, WR14 3AY
View Full Details of The Avenue Care HomeLatest Reviews for The Avenue Care Home
09 July 2024
Made to feel very welcome when first entering the care home. The staff are very friendly and caring towards clients' families and clients themselves.
08 July 2024
The Avenue Care Home was nice and clean and the staff were nice and friendly.
08 July 2024
My sister has been living at the Avenue Care Home for many tears. I can't imagine a better place for her.
08 July 2024
Thank you for organising events such as the tea party. It's good for residents to welcome families and friends.
08 July 2024
The staff are always very friendly and make everyone welcome. Care for the residents is first class and everyone seems very happy. Well done all.
08 July 2024
Happy atmosphere, residents are kept busy and given lots to do. My friend is very happy here.
08 July 2024
On my visit, I was greeted warmly by the staff. The residents were either sitting quietly or interacting with their visitors. The staff were caring and considerate making sure we had enough refreshments. Staff took the time to converse with residents and involve them in the activities of the afternoon. Everywhere felt relaxed and comfortable and we could stay as long as we needed.
08 July 2024
From my experience coming to The Avenue, staff were very friendly and the care home was very clean. I enjoyed my visit.
30 January 2024
A very warm and friendly atmosphere. All the residents seem happy and well looked after. The staff are very caring.
30 January 2024
I am very reassured by everything I experienced during my time here this afternoon, that my friend is in a very good place!
30 November 2023
Your first impression is that The Avenue is a 'home from home' - and it certainly is. I am most impressed with the level of care, and especially the staff who I have found to be open and have a genuine desire to look after and support the residents in their care. My family and I are very happy that my wife is happy and content in such a positive environment.
30 November 2023
I first submitted a review of The Avenue in July 2019 and at the time was delighted with the level of care and attention to detail from all the staff. Four years have past and I am very pleased to say that nothing has changed. My sister continues to be very happy here and I can relax safe in the knowledge that she could not be in better hands. Communication from the staff remains excellent and I can rely on the team at The Avenue to always act in my sisters best interests.
29 November 2023
Staff are friendly, knowledgeable and extremely pleasant.
24 November 2023
My son always seems well-dressed, clean and tidy. The staff also are very friendly and helpful.
24 November 2023
The care staff are very helpful and extremely caring. We have our own rooms and can decorate as we wish. We can, or if you won't want to, participate in activities or do whatever you want! The meals are excellent, and everyone has a good sense of humour, and we help each other. There is a smoking shelter for those of us who smoke, and I think it is one of the best places I have stayed in.
23 November 2023
My mum is very happy here. She is always monitored and always tells us things she has done. She has bipolar and her needs are met constantly. She likes to communicate and staff are always there for conversations. Mum has a lovely room, a caring group of staff that look after her.
22 November 2023
We are pleased with my brother's care here. Friendly staff, very supportive and patient. Well done! Keep up the good work.
22 November 2023
I've lived at The Avenue happily for about 12 years and find it a real blessing indeed! All the staff have taken amazing care of me and treated me with a great sense of dignity. The management and owners also got a 10-star rating. I'm very grateful indeed.
16 November 2023
Very well run with good food and choices, always very clean and fresh. The staff are always friendly and helpful.
13 November 2023
Now retired it gives me great peace of mind that my brother is so well cared for by staff at the Avenue. Due to illness this year I was unable to visit as often, it was so comforting to know all was well with regular updates from the Avenue office and any queries I had answered immediately. So pleased I found the Avenue Care Home in its beautiful peaceful surroundings of the Malvern Hills.
Latest Reviews for The Avenue Care Home
09 July 2024
Made to feel very welcome when first entering the care home. The staff are very friendly and caring towards clients' families and clients themselves.
08 July 2024
The Avenue Care Home was nice and clean and the staff were nice and friendly.
08 July 2024
My sister has been living at the Avenue Care Home for many tears. I can't imagine a better place for her.
08 July 2024
Thank you for organising events such as the tea party. It's good for residents to welcome families and friends.
08 July 2024
The staff are always very friendly and make everyone welcome. Care for the residents is first class and everyone seems very happy. Well done all.
08 July 2024
Happy atmosphere, residents are kept busy and given lots to do. My friend is very happy here.
08 July 2024
On my visit, I was greeted warmly by the staff. The residents were either sitting quietly or interacting with their visitors. The staff were caring and considerate making sure we had enough refreshments. Staff took the time to converse with residents and involve them in the activities of the afternoon. Everywhere felt relaxed and comfortable and we could stay as long as we needed.
08 July 2024
From my experience coming to The Avenue, staff were very friendly and the care home was very clean. I enjoyed my visit.
30 January 2024
A very warm and friendly atmosphere. All the residents seem happy and well looked after. The staff are very caring.
30 January 2024
I am very reassured by everything I experienced during my time here this afternoon, that my friend is in a very good place!
30 November 2023
Your first impression is that The Avenue is a 'home from home' - and it certainly is. I am most impressed with the level of care, and especially the staff who I have found to be open and have a genuine desire to look after and support the residents in their care. My family and I are very happy that my wife is happy and content in such a positive environment.
30 November 2023
I first submitted a review of The Avenue in July 2019 and at the time was delighted with the level of care and attention to detail from all the staff. Four years have past and I am very pleased to say that nothing has changed. My sister continues to be very happy here and I can relax safe in the knowledge that she could not be in better hands. Communication from the staff remains excellent and I can rely on the team at The Avenue to always act in my sisters best interests.
29 November 2023
Staff are friendly, knowledgeable and extremely pleasant.
24 November 2023
My son always seems well-dressed, clean and tidy. The staff also are very friendly and helpful.
24 November 2023
The care staff are very helpful and extremely caring. We have our own rooms and can decorate as we wish. We can, or if you won't want to, participate in activities or do whatever you want! The meals are excellent, and everyone has a good sense of humour, and we help each other. There is a smoking shelter for those of us who smoke, and I think it is one of the best places I have stayed in.
23 November 2023
My mum is very happy here. She is always monitored and always tells us things she has done. She has bipolar and her needs are met constantly. She likes to communicate and staff are always there for conversations. Mum has a lovely room, a caring group of staff that look after her.
22 November 2023
We are pleased with my brother's care here. Friendly staff, very supportive and patient. Well done! Keep up the good work.
22 November 2023
I've lived at The Avenue happily for about 12 years and find it a real blessing indeed! All the staff have taken amazing care of me and treated me with a great sense of dignity. The management and owners also got a 10-star rating. I'm very grateful indeed.
16 November 2023
Very well run with good food and choices, always very clean and fresh. The staff are always friendly and helpful.
13 November 2023
Now retired it gives me great peace of mind that my brother is so well cared for by staff at the Avenue. Due to illness this year I was unable to visit as often, it was so comforting to know all was well with regular updates from the Avenue office and any queries I had answered immediately. So pleased I found the Avenue Care Home in its beautiful peaceful surroundings of the Malvern Hills.