Latest Reviews for The Haven
18 December 2024
My parents are well looked after at The Haven. They have good meals and plenty of fluids. The staff treat the residents as they would their own families. They often go above and beyond to care for them. The Haven is aptly named for any elderly person looking for residential care.
08 May 2023
My 91 year old Father-in-Law is currently a resident at The Haven after it became clear he needed care and was no longer safe living in his own home. It was important we found the right care home for him and one that specialised in dementia care. After having previous experience of a loved one being in a large care home, we decided we wanted dad to be in a smaller home and one that would feel less impersonal. I have to say The Haven has been an excellent choice. Dad is receiving quality care from the professional, knowledgeable, kind and sensitive staff. Nothing is too much trouble and whenever we have phoned to check how dad is, whoever answers the call is friendly and is able to give an update on dad without having to liaise with other staff members. We are also able to speak with him on the telephone. When we visit, dad is happy and we can see he is being looked after to a high standard. If you are looking for a care home which is small and has a family feel, I would recommend The Haven.
28 February 2023
Recently a dear friend went into care at The Haven, the staff are very friendly and look after the residents as if they were their own family, a first class service is provided and the residents are always put first, highly recommended
27 February 2023
My mum was in The Haven for twelve months before sadly passing away. She was at her happiest while there, the staff were caring, compassionate, loving and were always there for the families of residents too. The staff always offered refreshments on arrival to visit Mum. In her last few days, they offered food and refreshments whilst I was there. I couldn't have hoped for a better care home.
02 May 2022
Choosing the right care home for a parent is a really difficult decision. However, I shopped around and visited many. The Haven meets care for dementia and nursing residential needs, in a small family atmosphere with a really dedicated team of staff who enjoy what they do and do it well. Social dining in the large conservatory is encouraged and works so well for the residents! The garden is colourful and mum loves the food, the garden, her en-suite room and the staff. Mum has made friends despite a language barrier, and the extra effort by the staff is exceptional. I highly recommend this home for residents or new staff looking for a small happy team to join.
26 October 2020
My Dad moved into The Haven in Droitwich in September 2019 and lived there until he died in September 2020. I can say, hand on heart, that it was the best decision that we made. Dad had dementia and it was getting too difficult to care for him at home. My brother and I looked at a few other care homes in the area and knew straight away that this was the right place for us. It’s small for a start so all the staff know each resident really well. We received a very warm welcome when we came to look round and this high level of care and consideration never ceased. Dad was loved and cherished at The Haven by a staff who are kind, respectful, professional, caring and loving. I can’t praise them highly enough.
10 December 2018
Just wanted to write a few words to thank The Haven for the care and love my mum received while she lived there. Mum moved in September 2014 and from day one she was given the time, care and love from all the staff. It was for us as a family so pleasing to know mum was looked after so well, nothing was ever any trouble for them. Mum passed away in Nov 2018 and right to the end the staff showed what I would say true care even sitting with her in her last hours we could not thank them enough for taking time out and coming to mum funeral showed respect for her and giving us the family their support. I thank you all from the bottom of my heart. I would never have any problems letting any of my family members move into The Haven if they ever needed care.
29 March 2018
My husband was very happy enough at The Haven. All the staff were very kind and considerate to him. He found the food ok but never hot enough, always just warm. Overall the staff went out of their way to make his stay pleasant.
17 January 2018
The Haven is a small friendly family run home, which is ideal for confused dementia people, definitely not feeling like a hospital or institution which is often the case. In fact, my friend there told me 'it was a very nice hotel, with friendly staff and excellent food'. What a great thought to leave your loved one in a friendly hotel, instead of an institution.
28 August 2017
Up until his recent death, my father had been a resident at The Haven for over four years. During that time he had received the best possible care from knowledgeable and caring staff. He was always treated with dignity and respect and his safety, well being and general health were a top priority for all staff. Problems or concerns were dealt with quickly and efficiently by management and communication between myself and the home was always excellent. Over the years my father enjoyed a variety of activities within the home including gardening, baking, interest table and social events, he especially enjoyed the visits from the 'Music Man'. Recently the resident's lounges and dining room have been refurbished creating a lovely homely feel for residents and visitors alike.
03 July 2017
My mother who has dementia is a resident at The Haven Droitwich. This is a very local care home specialising in dementia care and is the prefect fit for my mother's needs. The home is small enough to give a very personal service to my mother and family. Dementia brings many problems with care and the owner, manger and staff are excellent.
20 June 2017
The Haven has been providing the most wonderful care for my 92-year-old mother for the past three years. The staff are very caring, kind and well trained and go out of their way to ensure that all my mother's needs both physical and mental are always catered for. The property is well maintained having just undergone an extensive refurbishment program and all the rooms are all of a good size offering bright, warm and cheerful accommodation for the residents. My mother feels safe and secure at The Haven and particularly enjoys the fantastic home cooked food.
22 May 2017
My mother-in-Law was resident at The Haven for over 5 years until she passed away a few weeks ago. We specifically chose The Haven because of its Home-from-Home atmosphere and friendliness. She was well cared for and she particularly enjoyed the home-style cooking. The staff were compassionate and caring and, when she was able to do so, commented on how happy she was in the home. I would have no hesitation in recommending this home - I have been required to visit over 200 homes throughout England in a professional capacity and would rank this home in the top 10%. We would like to thank all the staff for their care and attention afforded to her in her final years.
05 February 2016
During my parents stay at The Haven I was very reassured to know that they were receiving excellent care and attention from all the staff who I felt had the best interests of my parents at heart. All the staff showed genuine warmth and compassion when dealing with my parents at a very difficult time. The whole family felt welcome when visiting which was a comfort during this difficult period of our lives.
29 October 2015
I feel my mum is much happier since being at The Haven for 15 months. All the staff give 100% of not more.
Latest Reviews for The Haven
18 December 2024
My parents are well looked after at The Haven. They have good meals and plenty of fluids. The staff treat the residents as they would their own families. They often go above and beyond to care for them. The Haven is aptly named for any elderly person looking for residential care.
08 May 2023
My 91 year old Father-in-Law is currently a resident at The Haven after it became clear he needed care and was no longer safe living in his own home. It was important we found the right care home for him and one that specialised in dementia care. After having previous experience of a loved one being in a large care home, we decided we wanted dad to be in a smaller home and one that would feel less impersonal. I have to say The Haven has been an excellent choice. Dad is receiving quality care from the professional, knowledgeable, kind and sensitive staff. Nothing is too much trouble and whenever we have phoned to check how dad is, whoever answers the call is friendly and is able to give an update on dad without having to liaise with other staff members. We are also able to speak with him on the telephone. When we visit, dad is happy and we can see he is being looked after to a high standard. If you are looking for a care home which is small and has a family feel, I would recommend The Haven.
28 February 2023
Recently a dear friend went into care at The Haven, the staff are very friendly and look after the residents as if they were their own family, a first class service is provided and the residents are always put first, highly recommended
27 February 2023
My mum was in The Haven for twelve months before sadly passing away. She was at her happiest while there, the staff were caring, compassionate, loving and were always there for the families of residents too. The staff always offered refreshments on arrival to visit Mum. In her last few days, they offered food and refreshments whilst I was there. I couldn't have hoped for a better care home.
02 May 2022
Choosing the right care home for a parent is a really difficult decision. However, I shopped around and visited many. The Haven meets care for dementia and nursing residential needs, in a small family atmosphere with a really dedicated team of staff who enjoy what they do and do it well. Social dining in the large conservatory is encouraged and works so well for the residents! The garden is colourful and mum loves the food, the garden, her en-suite room and the staff. Mum has made friends despite a language barrier, and the extra effort by the staff is exceptional. I highly recommend this home for residents or new staff looking for a small happy team to join.
26 October 2020
My Dad moved into The Haven in Droitwich in September 2019 and lived there until he died in September 2020. I can say, hand on heart, that it was the best decision that we made. Dad had dementia and it was getting too difficult to care for him at home. My brother and I looked at a few other care homes in the area and knew straight away that this was the right place for us. It’s small for a start so all the staff know each resident really well. We received a very warm welcome when we came to look round and this high level of care and consideration never ceased. Dad was loved and cherished at The Haven by a staff who are kind, respectful, professional, caring and loving. I can’t praise them highly enough.
10 December 2018
Just wanted to write a few words to thank The Haven for the care and love my mum received while she lived there. Mum moved in September 2014 and from day one she was given the time, care and love from all the staff. It was for us as a family so pleasing to know mum was looked after so well, nothing was ever any trouble for them. Mum passed away in Nov 2018 and right to the end the staff showed what I would say true care even sitting with her in her last hours we could not thank them enough for taking time out and coming to mum funeral showed respect for her and giving us the family their support. I thank you all from the bottom of my heart. I would never have any problems letting any of my family members move into The Haven if they ever needed care.
29 March 2018
My husband was very happy enough at The Haven. All the staff were very kind and considerate to him. He found the food ok but never hot enough, always just warm. Overall the staff went out of their way to make his stay pleasant.
17 January 2018
The Haven is a small friendly family run home, which is ideal for confused dementia people, definitely not feeling like a hospital or institution which is often the case. In fact, my friend there told me 'it was a very nice hotel, with friendly staff and excellent food'. What a great thought to leave your loved one in a friendly hotel, instead of an institution.
28 August 2017
Up until his recent death, my father had been a resident at The Haven for over four years. During that time he had received the best possible care from knowledgeable and caring staff. He was always treated with dignity and respect and his safety, well being and general health were a top priority for all staff. Problems or concerns were dealt with quickly and efficiently by management and communication between myself and the home was always excellent. Over the years my father enjoyed a variety of activities within the home including gardening, baking, interest table and social events, he especially enjoyed the visits from the 'Music Man'. Recently the resident's lounges and dining room have been refurbished creating a lovely homely feel for residents and visitors alike.
03 July 2017
My mother who has dementia is a resident at The Haven Droitwich. This is a very local care home specialising in dementia care and is the prefect fit for my mother's needs. The home is small enough to give a very personal service to my mother and family. Dementia brings many problems with care and the owner, manger and staff are excellent.
20 June 2017
The Haven has been providing the most wonderful care for my 92-year-old mother for the past three years. The staff are very caring, kind and well trained and go out of their way to ensure that all my mother's needs both physical and mental are always catered for. The property is well maintained having just undergone an extensive refurbishment program and all the rooms are all of a good size offering bright, warm and cheerful accommodation for the residents. My mother feels safe and secure at The Haven and particularly enjoys the fantastic home cooked food.
22 May 2017
My mother-in-Law was resident at The Haven for over 5 years until she passed away a few weeks ago. We specifically chose The Haven because of its Home-from-Home atmosphere and friendliness. She was well cared for and she particularly enjoyed the home-style cooking. The staff were compassionate and caring and, when she was able to do so, commented on how happy she was in the home. I would have no hesitation in recommending this home - I have been required to visit over 200 homes throughout England in a professional capacity and would rank this home in the top 10%. We would like to thank all the staff for their care and attention afforded to her in her final years.
05 February 2016
During my parents stay at The Haven I was very reassured to know that they were receiving excellent care and attention from all the staff who I felt had the best interests of my parents at heart. All the staff showed genuine warmth and compassion when dealing with my parents at a very difficult time. The whole family felt welcome when visiting which was a comfort during this difficult period of our lives.
29 October 2015
I feel my mum is much happier since being at The Haven for 15 months. All the staff give 100% of not more.