Submit a Review for Regent Residential Care Home
School Road, St John's, Worcester, WR2 4HF
View Full Details of Regent Residential Care HomeLatest Reviews for Regent Residential Care Home
15 April 2025
My dad recently spent time in hospital and Regent care were most attentive in keeping in contact re: Dad. There was an unfortunate issue on Dad's return where he had lost his wallet containing £40, the care home were genuinely concerned about this and were most sincere dealing with this situation. Wallet was located and everyone was appeased. All the staff are exceptional with their friendliness and care. On this particular issue staff was genuine and caring which meant a lot to me and know dad will have appreciated this.
11 April 2025
Dad has only been in a short time, the staff have been excellent in both his care and settling him in. We have found the service to be great with both us the family and all our questions have been answered.
26 March 2025
Fantastic home, friendly, helpful staff. Mum feels at home and has all the attention and care anyone could ask for. The home is clean and tidy and all the staff treat mum with full dignity and respect.
21 March 2025
My Auntie and godmother was a resident of regent care school road, for over 7 years . I cant praise them enough the staff were amazing so thoughtful and caring ,nothing was too much trouble for them . I don't live close by and could only drive over about every two weeks but I spoke to my auntie every day twice normally sometimes more lol. If ever her mobile was playing up or she couldn't find it i would phone the home and they always went out of their way to find it for her .If I was worried in any way about her i was never afraid to speak to staff and they always informed me if my auntie had a problem with health. she loved the staff and would praise them herself she was a very Intelligent lady and private and sometimes liked to stay in her room they always respected her decision . The staff gave support to us as a family in sad times as well .I'd especially like to praise staff who welcome you to the home you should be proud of this amazing home .thankyou so much.
25 February 2025
Mum has been in Regent Residential Care Home for some years now, she will be 100 in 10 days, and although bedbound she does have some quality of life given by all of the staff at Regent, my brother and I are eternally grateful the team here are amazing, I shopped around before moving Mum and this was our fab option for Mum she fitted in straight away.
28 January 2025
Having recently had Dad into a care home it has given me confidence that he is well looked after and safe which for a long time has been a big worry. Regents have done a great job of settling him in. Thank you.
21 November 2024
Mum has been at Regent Residential Care Home for five months. We are amazed at how she has settled. Mum was very anxious and often agitated due to her dementia, however she is happy and relaxed at Regent. The staff are fantastic, so friendly and caring, Mum loves them. There is always something going on and Mum regularly enjoys trips out. Keep up the great work!
18 November 2024
In general my stay at Regent House has been satisfactory marred in my opinion by a shortage of staff. Problem with recruitment or finances I don't know. Too much is asked from the staff there are and therefore because I'm unable to move around I need two helpers and often have to wait as long as an hour or even more to go to the toilet. Medical help is not easily available - district nurse etc, the laundry and cleaner are very good, friendly. I do need them to keep my room in order as I like it. Always a choice of food and a frequent cup of tea is good. The manager is very approachable, listens, and acts when I've had to say the part.
04 November 2024
Went to see my best friend's wife. Have been in a lot of homes but this was the best, lovely caring people, was very impressed. Thank you.
01 November 2024
I researched & visited a lot of care homes before opting for Regent. It stood out - mainly for the calibre of the staff. On my initial visit (unannounced), I met the management team and saw other staff in action. All gave me their time selflessly, were effortlessly friendly & answered all of my questions brilliantly. My Dad has been there for 2 weeks and I have to say I am utterly delighted with how it's panning out. Regent exhibits a calm, can-do attitude that is hugely comforting. They are attentive & seem to genuinely want to get to know my Dad in order to help him in the best ways possible. I personally approach gushing reviews with a bit of scepticism, but Regent has truly delivered beyond my hopes and expectations. It's easy to criticise poor service but so much harder to praise without sounding insincere. But the care of a loved one is about as personal as a service can get: I can only applaud & be grateful for what Regent are achieving on a daily basis. It's truly impressive.
17 October 2024
Always really friendly service. The staff are top-notch, working in extremes an for very poor money. I really appreciate all everybody does! Thank you!
29 July 2024
Very happy with every aspect of my dad's care. We asked if the lampshades I bought could be put up but the electrician needs to come to finish the last one! I do my dad's washing now though as no one checks for paper tissues in the pockets so all his clothes are covered in bits. Simply the pockets should be emptied, simples!
29 July 2024
Excellent care home, very pleased with everything you do for my mum.
18 June 2024
Regent Residential Care Home is a home-from-home. My father feels safe, secure and well cared for. The staff are all very caring and considerate of each resident's individual needs.
14 May 2024
Lovely care home with lovely staff, always clean and tidy. My nan is happy and lovely to see photos of all the activities that are put on for the residents.
14 May 2024
I have been visiting weekly for over a year now and I think the home is excellent. Nothing is too much for the staff and the place is always clean and tidy. I would definitely recommend the home to others.
22 April 2024
So very pleased with the care and support my mum and my aunty have received since having to move to Regent Care Home. The staff become part of our family, showing love and understanding of residents' needs. Regent is an extension of home! My only concern, which is I believe being addressed, is sometimes food is inedible and cold! Having said that, it is not every day.
20 February 2024
My mum was very well looked after. She could have time in her room or mix in the lounge rooms. She enjoyed trips out and playing soft skittles. The staff were very kind. The only criticism would be the food was cold but I have put this further down on the review.
15 February 2024
I find the care staff excellent and very sympathetic at difficult times for me. The entertainment can vary but are usually good. The food could be better and the serving of it could be improved. Overall I am happy to be here.
14 December 2023
Staff are very caring and lovely to be around. I cannot fault the care they bestowed on my mother. They also support the families of their residents. They are so kind and show genuine respect and concern. While my mum was in their care, the family had peace of mind and she was always happy and well cared for.
Latest Reviews for Regent Residential Care Home
15 April 2025
My dad recently spent time in hospital and Regent care were most attentive in keeping in contact re: Dad. There was an unfortunate issue on Dad's return where he had lost his wallet containing £40, the care home were genuinely concerned about this and were most sincere dealing with this situation. Wallet was located and everyone was appeased. All the staff are exceptional with their friendliness and care. On this particular issue staff was genuine and caring which meant a lot to me and know dad will have appreciated this.
11 April 2025
Dad has only been in a short time, the staff have been excellent in both his care and settling him in. We have found the service to be great with both us the family and all our questions have been answered.
26 March 2025
Fantastic home, friendly, helpful staff. Mum feels at home and has all the attention and care anyone could ask for. The home is clean and tidy and all the staff treat mum with full dignity and respect.
21 March 2025
My Auntie and godmother was a resident of regent care school road, for over 7 years . I cant praise them enough the staff were amazing so thoughtful and caring ,nothing was too much trouble for them . I don't live close by and could only drive over about every two weeks but I spoke to my auntie every day twice normally sometimes more lol. If ever her mobile was playing up or she couldn't find it i would phone the home and they always went out of their way to find it for her .If I was worried in any way about her i was never afraid to speak to staff and they always informed me if my auntie had a problem with health. she loved the staff and would praise them herself she was a very Intelligent lady and private and sometimes liked to stay in her room they always respected her decision . The staff gave support to us as a family in sad times as well .I'd especially like to praise staff who welcome you to the home you should be proud of this amazing home .thankyou so much.
25 February 2025
Mum has been in Regent Residential Care Home for some years now, she will be 100 in 10 days, and although bedbound she does have some quality of life given by all of the staff at Regent, my brother and I are eternally grateful the team here are amazing, I shopped around before moving Mum and this was our fab option for Mum she fitted in straight away.
28 January 2025
Having recently had Dad into a care home it has given me confidence that he is well looked after and safe which for a long time has been a big worry. Regents have done a great job of settling him in. Thank you.
21 November 2024
Mum has been at Regent Residential Care Home for five months. We are amazed at how she has settled. Mum was very anxious and often agitated due to her dementia, however she is happy and relaxed at Regent. The staff are fantastic, so friendly and caring, Mum loves them. There is always something going on and Mum regularly enjoys trips out. Keep up the great work!
18 November 2024
In general my stay at Regent House has been satisfactory marred in my opinion by a shortage of staff. Problem with recruitment or finances I don't know. Too much is asked from the staff there are and therefore because I'm unable to move around I need two helpers and often have to wait as long as an hour or even more to go to the toilet. Medical help is not easily available - district nurse etc, the laundry and cleaner are very good, friendly. I do need them to keep my room in order as I like it. Always a choice of food and a frequent cup of tea is good. The manager is very approachable, listens, and acts when I've had to say the part.
04 November 2024
Went to see my best friend's wife. Have been in a lot of homes but this was the best, lovely caring people, was very impressed. Thank you.
01 November 2024
I researched & visited a lot of care homes before opting for Regent. It stood out - mainly for the calibre of the staff. On my initial visit (unannounced), I met the management team and saw other staff in action. All gave me their time selflessly, were effortlessly friendly & answered all of my questions brilliantly. My Dad has been there for 2 weeks and I have to say I am utterly delighted with how it's panning out. Regent exhibits a calm, can-do attitude that is hugely comforting. They are attentive & seem to genuinely want to get to know my Dad in order to help him in the best ways possible. I personally approach gushing reviews with a bit of scepticism, but Regent has truly delivered beyond my hopes and expectations. It's easy to criticise poor service but so much harder to praise without sounding insincere. But the care of a loved one is about as personal as a service can get: I can only applaud & be grateful for what Regent are achieving on a daily basis. It's truly impressive.
17 October 2024
Always really friendly service. The staff are top-notch, working in extremes an for very poor money. I really appreciate all everybody does! Thank you!
29 July 2024
Very happy with every aspect of my dad's care. We asked if the lampshades I bought could be put up but the electrician needs to come to finish the last one! I do my dad's washing now though as no one checks for paper tissues in the pockets so all his clothes are covered in bits. Simply the pockets should be emptied, simples!
29 July 2024
Excellent care home, very pleased with everything you do for my mum.
18 June 2024
Regent Residential Care Home is a home-from-home. My father feels safe, secure and well cared for. The staff are all very caring and considerate of each resident's individual needs.
14 May 2024
Lovely care home with lovely staff, always clean and tidy. My nan is happy and lovely to see photos of all the activities that are put on for the residents.
14 May 2024
I have been visiting weekly for over a year now and I think the home is excellent. Nothing is too much for the staff and the place is always clean and tidy. I would definitely recommend the home to others.
22 April 2024
So very pleased with the care and support my mum and my aunty have received since having to move to Regent Care Home. The staff become part of our family, showing love and understanding of residents' needs. Regent is an extension of home! My only concern, which is I believe being addressed, is sometimes food is inedible and cold! Having said that, it is not every day.
20 February 2024
My mum was very well looked after. She could have time in her room or mix in the lounge rooms. She enjoyed trips out and playing soft skittles. The staff were very kind. The only criticism would be the food was cold but I have put this further down on the review.
15 February 2024
I find the care staff excellent and very sympathetic at difficult times for me. The entertainment can vary but are usually good. The food could be better and the serving of it could be improved. Overall I am happy to be here.
14 December 2023
Staff are very caring and lovely to be around. I cannot fault the care they bestowed on my mother. They also support the families of their residents. They are so kind and show genuine respect and concern. While my mum was in their care, the family had peace of mind and she was always happy and well cared for.