Latest Reviews for Wishmoor
04 March 2025
My Mum who has Alzheimer's has been a resident at Wishmoor for 6 months now. I have been extremely reassured by the high level of care Mum receives and the abundance of activities and day trips she has been involved in. I feel a close connection to many staff members who welcome us wholeheartedly when we visit. I am kept informed and up to date with Mum's progress with emails, and following the Wishmoor social media page which shows photos of Mum involved in various activities and outings. I visit regularly and the atmosphere is relaxed, homely and colourful. The conservatory and gardens are a real bonus. The food is also very good which Mum enjoys and thrives on. The home is kept clean, bright and airy, I have absolutely no concerns about Mum's care at Wishmoor everything is run in a professional manner with an authentic charm that is hard to find these days.
30 July 2024
Cannot thank Wishmoor enough for their kindness and care with my Mum. The home has a homely welcoming environment. You can tell the genuine care and love from the staff in what they do which is hard to come by now. There are always activities or something going on with the residents they do go above and beyond. I feel comfortable when leaving a visit knowing that Mum is looked after and cared for. Mum is in an unusual situation as she is one of the younger residents but the staff makes sure she is treated as an individual and her care is completely person-centred. Mum is looking to do swimming and other activities she enjoys all organised from the home. Also helping mum see her husband weekly by going in the taxi with her. All of Mum's family are extremely grateful to Wishmoor staff for the love they have shown in a very difficult time it's made such a difference. And hasn't gone unseen from us, thank you.
06 February 2024
Since my sister was moved to Wishmoor in September 2023 we have had no concerns or worries about her care. The whole Wishmoor team provide an exceptional level of care and we are always made welcome when we visit. We are kept well informed by the staff who are always very helpful.
25 January 2024
I couldn't be happier with the care my dad is receiving since he moved in at the end of last year. He is clearly well cared for. The staff are all amazing including the kitchen and cleaning staff and have all made a point of making us as family members feel welcome. They have made an effort to get to know his likes and dislikes and he is regularly involved in activities he enjoys. The staff team are quick to manage any medical needs and keeps in touch with us. I feel able to relax confident in the care he is receiving from the amazing team at Wishmoor.
23 February 2023
Dad has dementia and was admitted to Wishmoor for an initial assessment, it was an easy decision for my brother and me when selecting a care home for dad. The whole team there have been exceptional and the level of care has been outstanding. Unfortunately, dad does not make a huge effort to integrate himself into the activities or even join the other residents at meal times. However, the staff always make sure dad has the same level of care in his room and he always has his cup of tea.
15 February 2023
My mum moved in to Wishmoor in May 2022. I cannot speak highly enough of the care she receives at the home. The staff are kind, friendly and always very approachable. Mum always looks smart and tells me the food is great and how much she enjoys living in the home. The home provides regular outings and lots of in-house activities to keep Mum stimulated and occupied. I cannot recommend Wishmoor highly enough.
30 March 2022
The staff at Wishmoor show so much care and love to our much-loved dad. They have become his second family and he is very happy and contented there. He especially loves one member of staff and feels very safe with her and we couldn’t ask for more.
22 March 2022
Dad settled into life at Wishmoor very quickly which was down to the care and dedication of the staff. Most of the time that he’s been living at Wishmoor has been under pandemic regulations and the staff there have gone way beyond expectations to make sure that we could keep regular contact with him. When we visit he’s always in good spirits and is very happy with the care that he receives. If you had to pin him down to one thing he likes about Wishmoor it would definitely be the meals.
28 October 2021
My relative came to Wishmoor in the time of Covid. Very unfamiliar territory to me and to her. From my very first visit she looked clean and pink and well put together in her own clean clothes. She looked smart like she used to “ in the old days” before dementia claimed her. She spoke genuinely of the friendliness of the staff caring for her and the “ high standards “ kept there. Wishmoor wanted to find out all about her past life, character, interests, everything that is important to her. I found out about activities and the life of the home that they have created for their family there. I am wholeheartedly reassured of a better life for my aunt here, better than we ever thought. The staff I have met or communicated with over the phone, video, or email are always welcoming and kind and helpful to me with my thoughts and questions and I know for sure that they give quality care and kindness to my aunt too. I am thankful for all of them and the dedicated and unsung work that they do.
01 June 2021
My dad has been a resident at Wishmoor for over 3 years and although we have always been happy with the care he receives, it has improved still further in the last 18 months. Dad has advanced dementia and is sometimes difficult to manage but he is always treated with respect and dignity. The management and carers have got to know him well and it sounds as though he is one of the family and much loved. What has particularly impressed us recently is the focus on Personal Centred Care. Time and effort is spent on discovering a resident's past: things and people they loved; the career they followed; favourite music; pastimes and so on. This knowledge helps residents who have very little memory and understanding, connect with their past, find joy in the familiarity and engage in more meaningful activities. Efforts are also being made to meet Dad's spiritual needs. His Christian faith was hugely important and we hope it will be possible for him to receive comfort in an appropriate way.
18 May 2021
I'm extremely pleased with Wishmoor care home. My nan is well looked after and always happy when visiting or speaking to her. The staff do a fantastic job, always friendly and happy. I recommend this home highly.
15 October 2020
So pleased with the standard of care Wishmoor are giving my parents with the homely atmosphere they really give attention to detail by finding out as much as they can about them to tailor-make their package of care. My parents went into Wishmoor just before lockdown in March. The carers send photos and videos of their activities and it is lovely to be able to see them having some quality of life in this very difficult time keeping me in touch as I am unable to visit them, I can't praise the carers enough they really care.
29 September 2020
I recently visited my father for a 'garden visit'. As always I was very impressed with the standard of care my dad is receiving. All ok. The staff are friendly and helpful and very attentive. I was so glad that my dad had been given a task to do at the home had raised his spirits and given him a positive focus. This had made a real difference. Thank you.
29 May 2019
My mother moved into Wishmoor 6 weeks ago - transition from hospital. Manager brilliant, supporting family and allowing us to prepare her room. Mum initially difficulty - staff and management very patient, understanding to help her settle - now starting to feel like home. Amazing support from all involved. Fab atmosphere - great we can visit anytime. Always a clean, happy place when we call in. Meeting mums needs effectively and holistic approach has been brilliant. A massive weight off my shoulders. Thank you.
22 October 2018
My 98 year old mother spent just over 2 weeks at Wishmoor for respite care whilst we were away on holiday. She settled surprisingly well and found all the staff helpful and kind. She could not speak highly enough about them. Her room was small but light, airy and freshly decorated with a view of the hills. It was obvious she felt safe and cared for. Visitors were welcomed and have since commented on the 'homely atmosphere' at Wishmoor. My mother (who is particular!) was in good spirits and seemed well when we collected her which was a fine testament to the excellent care she'd received. Although she was encouraged to join in activities and eat with other residents, she chose to stay in her room and was happy with this. I can't, therefore, comment on activities. The management were informative and helpful and welcomed her warmly on arrival.
21 September 2018
This care home is ideal, I know this because I spent 3 weeks respite before my husband joined me. He is now a permanent resident and is happy and well looked after. The staff are so caring to the resident and those who visit.
21 September 2018
My mother came to Wishmoor a year and a half ago and she has been very happy here. The staff are very friendly and caring in a homely environment - not an institution. The home is quite small and an old Victorian house and has the feel of a home. I would highly recommend Wishmoor.
10 April 2018
I am receiving respite care and have been here for 2 months now. I am perfectly happy with the way I have been looked after. Any problems I have I am able to discuss with the management and these have been addressed properly. Whenever I have asked for something, such as arranging hospital transport, repeat medical prescriptions or more/extra food I would like, this has been sorted out quickly. I have come to know some of the staff quite well and usually feel they will listen and help me as much as possible.
10 April 2018
My elderly mother has been living at Wishmoor now for a few months. She is happy there and the friendly staff look after her with great care and attention. Her room with its small en-suite (toilet and wash basin), is warm and cheerful and contains some of her own things. She has lovely garden views of the Malvern Hills. Staff pop in regularly to check if she is okay and also bring her meals and tea and coffee. There are regular activities which she can enjoy if she wishes. I am more than pleased with the care she receives at Wishmoor.
10 April 2018
The carers are ok/good. Some better than others! Food is pretty poor and could be massively improved including the cakes made as they are small and quite hard! The home itself is a little run down, could do with a little more improvement! Management doesn’t appear too interested and after talking to staff they aren’t too happy either! More age appropriate activities could be better, would be nice to see more staff be more talkative to the service users! Cleaning could be improved!
Latest Reviews for Wishmoor
04 March 2025
My Mum who has Alzheimer's has been a resident at Wishmoor for 6 months now. I have been extremely reassured by the high level of care Mum receives and the abundance of activities and day trips she has been involved in. I feel a close connection to many staff members who welcome us wholeheartedly when we visit. I am kept informed and up to date with Mum's progress with emails, and following the Wishmoor social media page which shows photos of Mum involved in various activities and outings. I visit regularly and the atmosphere is relaxed, homely and colourful. The conservatory and gardens are a real bonus. The food is also very good which Mum enjoys and thrives on. The home is kept clean, bright and airy, I have absolutely no concerns about Mum's care at Wishmoor everything is run in a professional manner with an authentic charm that is hard to find these days.
30 July 2024
Cannot thank Wishmoor enough for their kindness and care with my Mum. The home has a homely welcoming environment. You can tell the genuine care and love from the staff in what they do which is hard to come by now. There are always activities or something going on with the residents they do go above and beyond. I feel comfortable when leaving a visit knowing that Mum is looked after and cared for. Mum is in an unusual situation as she is one of the younger residents but the staff makes sure she is treated as an individual and her care is completely person-centred. Mum is looking to do swimming and other activities she enjoys all organised from the home. Also helping mum see her husband weekly by going in the taxi with her. All of Mum's family are extremely grateful to Wishmoor staff for the love they have shown in a very difficult time it's made such a difference. And hasn't gone unseen from us, thank you.
06 February 2024
Since my sister was moved to Wishmoor in September 2023 we have had no concerns or worries about her care. The whole Wishmoor team provide an exceptional level of care and we are always made welcome when we visit. We are kept well informed by the staff who are always very helpful.
25 January 2024
I couldn't be happier with the care my dad is receiving since he moved in at the end of last year. He is clearly well cared for. The staff are all amazing including the kitchen and cleaning staff and have all made a point of making us as family members feel welcome. They have made an effort to get to know his likes and dislikes and he is regularly involved in activities he enjoys. The staff team are quick to manage any medical needs and keeps in touch with us. I feel able to relax confident in the care he is receiving from the amazing team at Wishmoor.
23 February 2023
Dad has dementia and was admitted to Wishmoor for an initial assessment, it was an easy decision for my brother and me when selecting a care home for dad. The whole team there have been exceptional and the level of care has been outstanding. Unfortunately, dad does not make a huge effort to integrate himself into the activities or even join the other residents at meal times. However, the staff always make sure dad has the same level of care in his room and he always has his cup of tea.
15 February 2023
My mum moved in to Wishmoor in May 2022. I cannot speak highly enough of the care she receives at the home. The staff are kind, friendly and always very approachable. Mum always looks smart and tells me the food is great and how much she enjoys living in the home. The home provides regular outings and lots of in-house activities to keep Mum stimulated and occupied. I cannot recommend Wishmoor highly enough.
30 March 2022
The staff at Wishmoor show so much care and love to our much-loved dad. They have become his second family and he is very happy and contented there. He especially loves one member of staff and feels very safe with her and we couldn’t ask for more.
22 March 2022
Dad settled into life at Wishmoor very quickly which was down to the care and dedication of the staff. Most of the time that he’s been living at Wishmoor has been under pandemic regulations and the staff there have gone way beyond expectations to make sure that we could keep regular contact with him. When we visit he’s always in good spirits and is very happy with the care that he receives. If you had to pin him down to one thing he likes about Wishmoor it would definitely be the meals.
28 October 2021
My relative came to Wishmoor in the time of Covid. Very unfamiliar territory to me and to her. From my very first visit she looked clean and pink and well put together in her own clean clothes. She looked smart like she used to “ in the old days” before dementia claimed her. She spoke genuinely of the friendliness of the staff caring for her and the “ high standards “ kept there. Wishmoor wanted to find out all about her past life, character, interests, everything that is important to her. I found out about activities and the life of the home that they have created for their family there. I am wholeheartedly reassured of a better life for my aunt here, better than we ever thought. The staff I have met or communicated with over the phone, video, or email are always welcoming and kind and helpful to me with my thoughts and questions and I know for sure that they give quality care and kindness to my aunt too. I am thankful for all of them and the dedicated and unsung work that they do.
01 June 2021
My dad has been a resident at Wishmoor for over 3 years and although we have always been happy with the care he receives, it has improved still further in the last 18 months. Dad has advanced dementia and is sometimes difficult to manage but he is always treated with respect and dignity. The management and carers have got to know him well and it sounds as though he is one of the family and much loved. What has particularly impressed us recently is the focus on Personal Centred Care. Time and effort is spent on discovering a resident's past: things and people they loved; the career they followed; favourite music; pastimes and so on. This knowledge helps residents who have very little memory and understanding, connect with their past, find joy in the familiarity and engage in more meaningful activities. Efforts are also being made to meet Dad's spiritual needs. His Christian faith was hugely important and we hope it will be possible for him to receive comfort in an appropriate way.
18 May 2021
I'm extremely pleased with Wishmoor care home. My nan is well looked after and always happy when visiting or speaking to her. The staff do a fantastic job, always friendly and happy. I recommend this home highly.
15 October 2020
So pleased with the standard of care Wishmoor are giving my parents with the homely atmosphere they really give attention to detail by finding out as much as they can about them to tailor-make their package of care. My parents went into Wishmoor just before lockdown in March. The carers send photos and videos of their activities and it is lovely to be able to see them having some quality of life in this very difficult time keeping me in touch as I am unable to visit them, I can't praise the carers enough they really care.
29 September 2020
I recently visited my father for a 'garden visit'. As always I was very impressed with the standard of care my dad is receiving. All ok. The staff are friendly and helpful and very attentive. I was so glad that my dad had been given a task to do at the home had raised his spirits and given him a positive focus. This had made a real difference. Thank you.
29 May 2019
My mother moved into Wishmoor 6 weeks ago - transition from hospital. Manager brilliant, supporting family and allowing us to prepare her room. Mum initially difficulty - staff and management very patient, understanding to help her settle - now starting to feel like home. Amazing support from all involved. Fab atmosphere - great we can visit anytime. Always a clean, happy place when we call in. Meeting mums needs effectively and holistic approach has been brilliant. A massive weight off my shoulders. Thank you.
22 October 2018
My 98 year old mother spent just over 2 weeks at Wishmoor for respite care whilst we were away on holiday. She settled surprisingly well and found all the staff helpful and kind. She could not speak highly enough about them. Her room was small but light, airy and freshly decorated with a view of the hills. It was obvious she felt safe and cared for. Visitors were welcomed and have since commented on the 'homely atmosphere' at Wishmoor. My mother (who is particular!) was in good spirits and seemed well when we collected her which was a fine testament to the excellent care she'd received. Although she was encouraged to join in activities and eat with other residents, she chose to stay in her room and was happy with this. I can't, therefore, comment on activities. The management were informative and helpful and welcomed her warmly on arrival.
21 September 2018
This care home is ideal, I know this because I spent 3 weeks respite before my husband joined me. He is now a permanent resident and is happy and well looked after. The staff are so caring to the resident and those who visit.
21 September 2018
My mother came to Wishmoor a year and a half ago and she has been very happy here. The staff are very friendly and caring in a homely environment - not an institution. The home is quite small and an old Victorian house and has the feel of a home. I would highly recommend Wishmoor.
10 April 2018
I am receiving respite care and have been here for 2 months now. I am perfectly happy with the way I have been looked after. Any problems I have I am able to discuss with the management and these have been addressed properly. Whenever I have asked for something, such as arranging hospital transport, repeat medical prescriptions or more/extra food I would like, this has been sorted out quickly. I have come to know some of the staff quite well and usually feel they will listen and help me as much as possible.
10 April 2018
My elderly mother has been living at Wishmoor now for a few months. She is happy there and the friendly staff look after her with great care and attention. Her room with its small en-suite (toilet and wash basin), is warm and cheerful and contains some of her own things. She has lovely garden views of the Malvern Hills. Staff pop in regularly to check if she is okay and also bring her meals and tea and coffee. There are regular activities which she can enjoy if she wishes. I am more than pleased with the care she receives at Wishmoor.
10 April 2018
The carers are ok/good. Some better than others! Food is pretty poor and could be massively improved including the cakes made as they are small and quite hard! The home itself is a little run down, could do with a little more improvement! Management doesn’t appear too interested and after talking to staff they aren’t too happy either! More age appropriate activities could be better, would be nice to see more staff be more talkative to the service users! Cleaning could be improved!