Submit a Review for The Ferns Care Home
152 Longden Road, Shrewsbury, SY3 9ED
View Full Details of The Ferns Care HomeLatest Reviews for The Ferns Care Home
17 March 2025
Mum has been a resident at the Ferns for 6 months now. The staff have made mum feel so welcome and always go the extra mile to ensure mum's care needs are met. Mum says she always enjoys chatting with the staff and there is always great activities planned each week. Although mum is reluctant sometimes, when she does attend she has a lovely time. The home is always clean and tidy and the staff are always so friendly and professional. The standard of care at the Ferns in my opinion is excellent. It is always hard to choose a care home for a loved one, but I'm glad we chose this one. Thank you to each and every one of you at the Ferns for making my mum and my family feel part of your little community.
05 March 2025
My mother arrived as a temporary resident and has now recently become permanent. The home has moved her room to be more comfortable due to her lack of mobility and secured a specific bed to aid her. The manager of the facility put the bed together themselves after a delay from the manufacturer. The care has been outstanding and the whole experience excellent. Nothing is too much trouble and the staff go above and beyond.
30 December 2024
Such a lovely care home, all the staff are friendly, always happy and enjoy doing there job. They get on well with my grandad and he seems very happy and settled here, he gets all his care needs met and I'm comfortable knowing he's happy and safe here at the ferns care home. This is a lovely sized care home with 2 lovely living rooms with a great variety of activities that take place daily as well as a beautiful garden space outside.
12 December 2024
All staff are so welcoming when I visit. Nothing is too much trouble. My dad is so happy in The Ferns. Food is excellent, very homely feeling. The home is always clean and tidy.
10 December 2024
I am happy to be a resident at The Ferns, the staff are very attentive and helpful. There is a convivial atmosphere and good food. I am very content with the standard of help and care I am receiving.
09 December 2024
In my father's own words this is 'a real home from home'. That really says it all. I live abroad and can only visit my father every two months but I know he is getting all the care and support he needs. The staff are wonderful, very friendly and efficient and really care. Even though I'm far away, I know that my father is in the best hands and is safe and cared for properly.
04 December 2024
The family is very happy with the care Mum is receiving. She is treated very kindly by all the staff and carers who look after her, and she is very happy and settled here. We would like her room to be improved, and understand that it is at the planning stage at the moment. With thanks for the consideration and care she has received so far!
17 October 2024
The staff at The Ferns recognised immediately that Dad is a private person who dislikes people invading his personal space, with that in mind they were able to make him comfortable and feel welcomed in the home. He likes to wander and the staff were happy for him to do that as long as he let them know if he was leaving the building, although he may have managed to creep up on one or two of them a few times. In his time at The Ferns the care given to Dad was excellent and I had no qualms about leaving him in their excellent care.
20 June 2024
All the staff we have met have been helpful and professional and have made our mum feel comfortable and cared for where appropriate outside services have been accessed to promote healthcare and healing.
12 June 2024
A lovely welcoming home; whenever I visited. It has a nice happy atmosphere. The food I got to try was great too! The staff I interacted with were very helpful and it looks like the residents are well cared for.
Latest Reviews for The Ferns Care Home
17 March 2025
Mum has been a resident at the Ferns for 6 months now. The staff have made mum feel so welcome and always go the extra mile to ensure mum's care needs are met. Mum says she always enjoys chatting with the staff and there is always great activities planned each week. Although mum is reluctant sometimes, when she does attend she has a lovely time. The home is always clean and tidy and the staff are always so friendly and professional. The standard of care at the Ferns in my opinion is excellent. It is always hard to choose a care home for a loved one, but I'm glad we chose this one. Thank you to each and every one of you at the Ferns for making my mum and my family feel part of your little community.
05 March 2025
My mother arrived as a temporary resident and has now recently become permanent. The home has moved her room to be more comfortable due to her lack of mobility and secured a specific bed to aid her. The manager of the facility put the bed together themselves after a delay from the manufacturer. The care has been outstanding and the whole experience excellent. Nothing is too much trouble and the staff go above and beyond.
30 December 2024
Such a lovely care home, all the staff are friendly, always happy and enjoy doing there job. They get on well with my grandad and he seems very happy and settled here, he gets all his care needs met and I'm comfortable knowing he's happy and safe here at the ferns care home. This is a lovely sized care home with 2 lovely living rooms with a great variety of activities that take place daily as well as a beautiful garden space outside.
12 December 2024
All staff are so welcoming when I visit. Nothing is too much trouble. My dad is so happy in The Ferns. Food is excellent, very homely feeling. The home is always clean and tidy.
10 December 2024
I am happy to be a resident at The Ferns, the staff are very attentive and helpful. There is a convivial atmosphere and good food. I am very content with the standard of help and care I am receiving.
09 December 2024
In my father's own words this is 'a real home from home'. That really says it all. I live abroad and can only visit my father every two months but I know he is getting all the care and support he needs. The staff are wonderful, very friendly and efficient and really care. Even though I'm far away, I know that my father is in the best hands and is safe and cared for properly.
04 December 2024
The family is very happy with the care Mum is receiving. She is treated very kindly by all the staff and carers who look after her, and she is very happy and settled here. We would like her room to be improved, and understand that it is at the planning stage at the moment. With thanks for the consideration and care she has received so far!
17 October 2024
The staff at The Ferns recognised immediately that Dad is a private person who dislikes people invading his personal space, with that in mind they were able to make him comfortable and feel welcomed in the home. He likes to wander and the staff were happy for him to do that as long as he let them know if he was leaving the building, although he may have managed to creep up on one or two of them a few times. In his time at The Ferns the care given to Dad was excellent and I had no qualms about leaving him in their excellent care.
20 June 2024
All the staff we have met have been helpful and professional and have made our mum feel comfortable and cared for where appropriate outside services have been accessed to promote healthcare and healing.
12 June 2024
A lovely welcoming home; whenever I visited. It has a nice happy atmosphere. The food I got to try was great too! The staff I interacted with were very helpful and it looks like the residents are well cared for.