Submit a Review for Holy Cross Care Home
150 Abbey Foregate, Shrewsbury, SY2 6AP
View Full Details of Holy Cross Care HomeLatest Reviews for Holy Cross Care Home
23 July 2024
My mother was placed temporarily in the care home after a period in hospital whilst being assessed for a return to her home. I was anxious that she would be unhappy at not being able to return straight home. However, on visiting her several times I was reassured that she was being very well looked after and was enjoying the experience. I have met many members of staff at Holy Cross and all were friendly, attentive and hard-working. There is a friendly atmosphere in the home, the food is good and many enjoyable events for the residents are put on.
11 July 2024
Very nice home staff are very friendly and always spend time talking to the residents. My mother is happy here and that is a big relief. The manager is lovely and staff are amazing with caring for my mum.
01 July 2022
My Aunt needed respite for a month and I phoned around a number of settings. I immediately was impressed with the Manager, whose attitude was professional and caring. She was supportive and said that she would firstly ensure by speaking to the GP, that she could address my Aunts needs. She was prompt in doing that and accepted my Aunt. My Aunt who is a fierce critic said that she thought that the care and the food was excellent. Most importantly, if she needed care again, she would go back there again, which I think is the best review a setting can receive.
10 April 2019
Very friendly and professional staff and management with a homely feel. Rooms very clean and well decorated to a high standard.
08 April 2019
My mother has now been a resident at Holy Cross for exactly a year. She is very happy there. I see her several times a week and it is clear that she is well looked after. The general atmosphere at the home is sunny and positive. The staff are friendly and upbeat. The manager is very easy to talk to and is extremely competent. I would have no hesitation in recommending Holy Cross to anyone and everyone. It is in my view first class and extremely good value for money.
04 April 2019
Friendly staff, nothing too much trouble for them.
15 March 2019
Extremely pleased with most aspects of the home. Staff are kind, considerate and knowledgeable about individuals. There is always someone to listen to any issues or worries relatives may have. Carers show empathy and patience even when under time pressures and great demand. Good range of activities. Would like to see 'easy' availability of books/games/art, maybe on a trolley system. Love to see bowls of fruit and flowers which they all seem to like. Some upset over items of named clothing going astray in the laundry.
27 February 2019
It has been my experience that all members of staff have always been friendly and approachable. They are always available to discuss any concerns that crop up from time to time. In addition, there is now an annual formal review in which my brother and I are invited to a one to one meeting with the manager, where a two way exchange of views and information can take place. We found this very positive. Most importantly our mother is happy at Holy Cross and feels secure in her surroundings.
26 February 2019
Holy Cross Care home is very clean. The staff are very caring. Plenty of Activities.
26 February 2019
Holy Cross has been wonderful in caring for my mother. The care and support have been excellent and staff are always on hand to help if it is needed. The home is both friendly and homely, giving it a great sense of community and family feel. I know my mother is well cared for and loved. Thank you to all the fantastic staff members.
22 February 2019
During the last 2 years, I have come to know the staff at Holy Cross Care Home very well and found them to be polite, caring and am pleased with the love and warmth shown to my mother. The home is well run and plenty of activities and stimulation are provided for the residents. Food is excellent. I feel that Holy Cross provides all the care my mother needs and am happy to call it her home.
22 February 2019
Very caring staff with great leadership. I am kept well informed about my mother's health. Holy Cross represents very good value but above all it is the quality of the staff that matters and the care they give. No complaints whatsoever. A few more activities would be nice.
21 February 2019
I am very pleased with the care provided for my mother and previously my father until he passed away. The staff are very friendly and helpful and nothing is too much trouble. More use of the outside space in summer would be good but I know it is difficult to persuade the resident to go outside.
21 February 2019
My mother has been at Holy Cross Care Home for three years and has been content ever since she arrived. The staff have always been kind, patient and professional. The building and decor is admittedly dated but it is always clean. Personally I feel happy and relieved in the knowledge that my mother is cared for by the manager and the team.
29 October 2018
I think this is a lovely care home.
25 October 2018
I find this place very friendly and the staff make you feel so at home and if you ask for anything it is never a problem. The food is lovely and there is such a variety every day so you can never get bored of the same thing. The cleaning staff are very good as well and friendly.
17 October 2018
Very good care, everything is good. I have no worries when my dad is being looked after very well.
08 August 2018
My mother has been at Holy Cross for nearly 3 years. It is a wonderful home with caring staff and management. She is treated with dignity and respect, mixed with a lot of laughter and love. I couldn't wish for any more for my Mum. I also feel Holy Cross has become a part of our lives too. Thank you from the bottom of my heart for everything that you all do.
03 August 2018
Very excellent care and delicious meals.
03 August 2018
I have been in this home for nearly 2 years and have found it to be a loving and caring family home. Treated with love and dignity.
Latest Reviews for Holy Cross Care Home
23 July 2024
My mother was placed temporarily in the care home after a period in hospital whilst being assessed for a return to her home. I was anxious that she would be unhappy at not being able to return straight home. However, on visiting her several times I was reassured that she was being very well looked after and was enjoying the experience. I have met many members of staff at Holy Cross and all were friendly, attentive and hard-working. There is a friendly atmosphere in the home, the food is good and many enjoyable events for the residents are put on.
11 July 2024
Very nice home staff are very friendly and always spend time talking to the residents. My mother is happy here and that is a big relief. The manager is lovely and staff are amazing with caring for my mum.
01 July 2022
My Aunt needed respite for a month and I phoned around a number of settings. I immediately was impressed with the Manager, whose attitude was professional and caring. She was supportive and said that she would firstly ensure by speaking to the GP, that she could address my Aunts needs. She was prompt in doing that and accepted my Aunt. My Aunt who is a fierce critic said that she thought that the care and the food was excellent. Most importantly, if she needed care again, she would go back there again, which I think is the best review a setting can receive.
10 April 2019
Very friendly and professional staff and management with a homely feel. Rooms very clean and well decorated to a high standard.
08 April 2019
My mother has now been a resident at Holy Cross for exactly a year. She is very happy there. I see her several times a week and it is clear that she is well looked after. The general atmosphere at the home is sunny and positive. The staff are friendly and upbeat. The manager is very easy to talk to and is extremely competent. I would have no hesitation in recommending Holy Cross to anyone and everyone. It is in my view first class and extremely good value for money.
04 April 2019
Friendly staff, nothing too much trouble for them.
15 March 2019
Extremely pleased with most aspects of the home. Staff are kind, considerate and knowledgeable about individuals. There is always someone to listen to any issues or worries relatives may have. Carers show empathy and patience even when under time pressures and great demand. Good range of activities. Would like to see 'easy' availability of books/games/art, maybe on a trolley system. Love to see bowls of fruit and flowers which they all seem to like. Some upset over items of named clothing going astray in the laundry.
27 February 2019
It has been my experience that all members of staff have always been friendly and approachable. They are always available to discuss any concerns that crop up from time to time. In addition, there is now an annual formal review in which my brother and I are invited to a one to one meeting with the manager, where a two way exchange of views and information can take place. We found this very positive. Most importantly our mother is happy at Holy Cross and feels secure in her surroundings.
26 February 2019
Holy Cross Care home is very clean. The staff are very caring. Plenty of Activities.
26 February 2019
Holy Cross has been wonderful in caring for my mother. The care and support have been excellent and staff are always on hand to help if it is needed. The home is both friendly and homely, giving it a great sense of community and family feel. I know my mother is well cared for and loved. Thank you to all the fantastic staff members.
22 February 2019
During the last 2 years, I have come to know the staff at Holy Cross Care Home very well and found them to be polite, caring and am pleased with the love and warmth shown to my mother. The home is well run and plenty of activities and stimulation are provided for the residents. Food is excellent. I feel that Holy Cross provides all the care my mother needs and am happy to call it her home.
22 February 2019
Very caring staff with great leadership. I am kept well informed about my mother's health. Holy Cross represents very good value but above all it is the quality of the staff that matters and the care they give. No complaints whatsoever. A few more activities would be nice.
21 February 2019
I am very pleased with the care provided for my mother and previously my father until he passed away. The staff are very friendly and helpful and nothing is too much trouble. More use of the outside space in summer would be good but I know it is difficult to persuade the resident to go outside.
21 February 2019
My mother has been at Holy Cross Care Home for three years and has been content ever since she arrived. The staff have always been kind, patient and professional. The building and decor is admittedly dated but it is always clean. Personally I feel happy and relieved in the knowledge that my mother is cared for by the manager and the team.
29 October 2018
I think this is a lovely care home.
25 October 2018
I find this place very friendly and the staff make you feel so at home and if you ask for anything it is never a problem. The food is lovely and there is such a variety every day so you can never get bored of the same thing. The cleaning staff are very good as well and friendly.
17 October 2018
Very good care, everything is good. I have no worries when my dad is being looked after very well.
08 August 2018
My mother has been at Holy Cross for nearly 3 years. It is a wonderful home with caring staff and management. She is treated with dignity and respect, mixed with a lot of laughter and love. I couldn't wish for any more for my Mum. I also feel Holy Cross has become a part of our lives too. Thank you from the bottom of my heart for everything that you all do.
03 August 2018
Very excellent care and delicious meals.
03 August 2018
I have been in this home for nearly 2 years and have found it to be a loving and caring family home. Treated with love and dignity.