Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Birkdale

stars
stars 12 March 2025
My mom went in for respite and eventually full time. I've been happy with the care my mom has been given since the first day she stayed. The staff are so caring with all the residents and do so much with them. Mom has a beautiful room and I've always been made to feel very welcome on each visit. I would highly recommend anyone's loved ones at birkdale. The staff treat the residents like they are their own family and it's so lovely to see.
Review from Zoe L (Daughter of Resident/Service User)
stars
stars 05 March 2025
My father is always well cared for at Birkdale. The staff are friendly, and professional and do their best for him. They always contact us if Dad is unwell and keep us well informed. We go twice a week and the staff tell us how he is and we always feel they are happy to take time to talk to us. The monthly newsletters about Dad is a great idea. We are very grateful to everyone at Birkdale for the care they give dad.
Review from D G (Daughter of Resident/Service User)