Submit a Review for Maple Tree Court
140 Gloucester Road, Kidsgrove, Stoke-on-Trent, ST7 1EL
View Full Details of Maple Tree CourtLatest Reviews for Maple Tree Court
19 March 2025
An excellent care home. Staff are obviously recruited extremely well, all demonstrating bespoke care for each individual resident. They take the time to get to know their clients + their families. Communication is excellent about all situations + they are pro-active regarding medical needs. The atmosphere in the home is lovely, food is good, plenty of organised activities. All staff are kind + have endless patience. Highly recommend.
28 January 2025
Lovely staff, considerate and helpful. This is such a great care home and I feel so reassured that Mum is getting the best care available. Nothing is too much trouble and the staff will always check in with you.
28 January 2025
This home is amazing. Loving, caring staff who go above and beyond. Mum moved in July and settled in straight away she loves all the staff who support her in every way. Very welcoming and always on hand to speak to. Highly recommend.
28 January 2025
My gran was living here for just over a year before she passed away. The carers had a lovely connection with her. The rooms were always clean and tidy and well looked after. The home itself is spacious and so are the rooms with all ensuite. She was always looked after and supported with her needs. She never left her room but the staff would always go in and check on her regularly and pour her an Irish cream liqueur at night time. She made friends with the lady next door and would sometimes sit down at the end of the corridor watching the schoolchildren. The staff were brilliant with her right till the end even though she could be" stubborn " they would always try and encourage her to get up and dressed and join in. Would recommend most defiantly
14 January 2025
Simply put, the service and respect I have received from Maple Court have been excellent. The staff have been very caring and attentive to my needs at all times and they work so very hard to create a welcoming environment for the residents. It is really outstanding in all respects. This residence is an example of what can be achieved when good people come together for the common good. Many, many thanks.
29 October 2024
My dad has been in Maple Tree Court for 9 years, the staff I couldn't thank enough for all the care and support and kindness they give to my dad, the rooms and bathrooms are always clean, the food is lovely and nothing is too much trouble, I would highly recommend this home.
25 October 2024
My Dad moved into Maple Tree in March and remained there until his death in October. During this time he was cared for with dignity, respect, and attention. We were kept updated on his welfare and as a family welcomed any time. Towards the end, the staff were extremely mindful to ensure that Dad did not suffer and supported us in every way. The staff was caring, kind, thoughtful, and professional. Thank you for everything you do and did for Dad. We would highly recommend Maple Tree to others.
25 October 2024
Very good care and attention. The staff are excellent.
22 October 2024
The carer the staff provide is fantastic they are very caring and Mum's care is person-centred. The staff have time to discuss things with you and never have the feeling that they don't have time. There always appears to be enough staff on shift. The staff remember who you are and always makes you feel welcome. I would highly recommend this care home as the care our mum is receiving from the dedicated staff is second to none. We have our mum back when not all that long ago we didn't think she would last the day, but thanks to the staff and their perseverance they have nursed our mum back to health. Again, thank you Maple Tree Court.
18 October 2024
Lovely place, look after my mother, she has come a long way from the person she was when we came in, they are all wonderful. She put on weight not afraid anymore she is blossoming. I'm so happy she's here.
07 October 2024
Approximately 4 weeks ago, my husband was discharged back to residential care home having been treated for infection. I cannot put into words how well all the staff have cared and looked after him. Also, been very caring yet professional to me. The manager leads by example and she has a wonderful team of staff.
27 June 2024
Father was made welcome and seems content after being at Maple Tree over 12 months. Dietary needs well supported. Also care when required to dress/undress but on the whole Dad enjoys his independence. When he feels able, would like to see Dad get more involved with activities, he enjoys a quiz plus outside entertainment which could be more during the week. Dad would like a better smoking area.
04 June 2024
My mum has advanced vascular/Alzheimer's dementia, so does not partake in activities but the staff are very kind and she feels comfortable and safe there. She is able to have her hair done and staff paint the ladies' nails which is a morale booster. It is also nice to sit in the garden with her. I am happy with the care she receives.
17 May 2024
As a family, we got my dad an emergency stay at Maple Tree Court. He has been so well looked after during his stay. The home is well-maintained. The staff are incredible and the food is well-balanced and tasty, so my dad says. It cost us a lot of money as a family for my dad to be there but it has been with every penny. A big thank you to everyone at Maple Tree Court.
26 April 2024
My mum has been a resident for over 3 years and since arriving she improved so much in her physical and mental health. The staff who cared for her actually became friends, they respected her, she trusted them and she felt safe. They got to know her on a deeper level so they fully understood her personal needs and her likes and dislikes. Her room was always clean and comfortable and she also made friends with other residents. The staff should be recognised for the excellent care and support they give not only to my mum, but to me and my wife. They are always available for any questions or concerns to be answered and this has been invaluable at more challenging times with my mum's health.
10 April 2024
My friend has been a resident at Maple Tree Court from October last year. I visit once a week and during that time have found the staff to be extremely caring and everyone knew her name from day one. Everyone seems happy and the atmosphere is one of positivity. All areas are clean and certainly well-kept. My friend is very happy to live there and is involved in all the numerous activities.
04 April 2024
Excellent overall. The staff are friendly and helpful with a welcoming atmosphere and professional approach. One criticism would be is that the interior of the building is beginning to look a bit tired, carpets, decorating, furniture in day rooms etc.
02 April 2024
Excellent throughout, the staff are very helpful and friendly. The food is also excellent. We are very pleased Mum has settled in so well. Thank you.
28 March 2024
Maple Tree is such a lovely care home, it has put my mind at ease that my day is being looked after by such lovely and caring staff. There is lots of activities going on and quite peaceful rooms as well. Such a lovely environment. I would highly recommend this home.
19 March 2024
My Mum is safe, happy and very well looked after by the staff at Maple Tree. We couldn't be more pleased with the standard of care. Music plays through the building, it is a bright and comfortable care home. I feel that the staff really know my mum. From the very first day she went into care we received so much help and support from them all.
Latest Reviews for Maple Tree Court
19 March 2025
An excellent care home. Staff are obviously recruited extremely well, all demonstrating bespoke care for each individual resident. They take the time to get to know their clients + their families. Communication is excellent about all situations + they are pro-active regarding medical needs. The atmosphere in the home is lovely, food is good, plenty of organised activities. All staff are kind + have endless patience. Highly recommend.
28 January 2025
Lovely staff, considerate and helpful. This is such a great care home and I feel so reassured that Mum is getting the best care available. Nothing is too much trouble and the staff will always check in with you.
28 January 2025
This home is amazing. Loving, caring staff who go above and beyond. Mum moved in July and settled in straight away she loves all the staff who support her in every way. Very welcoming and always on hand to speak to. Highly recommend.
28 January 2025
My gran was living here for just over a year before she passed away. The carers had a lovely connection with her. The rooms were always clean and tidy and well looked after. The home itself is spacious and so are the rooms with all ensuite. She was always looked after and supported with her needs. She never left her room but the staff would always go in and check on her regularly and pour her an Irish cream liqueur at night time. She made friends with the lady next door and would sometimes sit down at the end of the corridor watching the schoolchildren. The staff were brilliant with her right till the end even though she could be" stubborn " they would always try and encourage her to get up and dressed and join in. Would recommend most defiantly
14 January 2025
Simply put, the service and respect I have received from Maple Court have been excellent. The staff have been very caring and attentive to my needs at all times and they work so very hard to create a welcoming environment for the residents. It is really outstanding in all respects. This residence is an example of what can be achieved when good people come together for the common good. Many, many thanks.
29 October 2024
My dad has been in Maple Tree Court for 9 years, the staff I couldn't thank enough for all the care and support and kindness they give to my dad, the rooms and bathrooms are always clean, the food is lovely and nothing is too much trouble, I would highly recommend this home.
25 October 2024
My Dad moved into Maple Tree in March and remained there until his death in October. During this time he was cared for with dignity, respect, and attention. We were kept updated on his welfare and as a family welcomed any time. Towards the end, the staff were extremely mindful to ensure that Dad did not suffer and supported us in every way. The staff was caring, kind, thoughtful, and professional. Thank you for everything you do and did for Dad. We would highly recommend Maple Tree to others.
25 October 2024
Very good care and attention. The staff are excellent.
22 October 2024
The carer the staff provide is fantastic they are very caring and Mum's care is person-centred. The staff have time to discuss things with you and never have the feeling that they don't have time. There always appears to be enough staff on shift. The staff remember who you are and always makes you feel welcome. I would highly recommend this care home as the care our mum is receiving from the dedicated staff is second to none. We have our mum back when not all that long ago we didn't think she would last the day, but thanks to the staff and their perseverance they have nursed our mum back to health. Again, thank you Maple Tree Court.
18 October 2024
Lovely place, look after my mother, she has come a long way from the person she was when we came in, they are all wonderful. She put on weight not afraid anymore she is blossoming. I'm so happy she's here.
07 October 2024
Approximately 4 weeks ago, my husband was discharged back to residential care home having been treated for infection. I cannot put into words how well all the staff have cared and looked after him. Also, been very caring yet professional to me. The manager leads by example and she has a wonderful team of staff.
27 June 2024
Father was made welcome and seems content after being at Maple Tree over 12 months. Dietary needs well supported. Also care when required to dress/undress but on the whole Dad enjoys his independence. When he feels able, would like to see Dad get more involved with activities, he enjoys a quiz plus outside entertainment which could be more during the week. Dad would like a better smoking area.
04 June 2024
My mum has advanced vascular/Alzheimer's dementia, so does not partake in activities but the staff are very kind and she feels comfortable and safe there. She is able to have her hair done and staff paint the ladies' nails which is a morale booster. It is also nice to sit in the garden with her. I am happy with the care she receives.
17 May 2024
As a family, we got my dad an emergency stay at Maple Tree Court. He has been so well looked after during his stay. The home is well-maintained. The staff are incredible and the food is well-balanced and tasty, so my dad says. It cost us a lot of money as a family for my dad to be there but it has been with every penny. A big thank you to everyone at Maple Tree Court.
26 April 2024
My mum has been a resident for over 3 years and since arriving she improved so much in her physical and mental health. The staff who cared for her actually became friends, they respected her, she trusted them and she felt safe. They got to know her on a deeper level so they fully understood her personal needs and her likes and dislikes. Her room was always clean and comfortable and she also made friends with other residents. The staff should be recognised for the excellent care and support they give not only to my mum, but to me and my wife. They are always available for any questions or concerns to be answered and this has been invaluable at more challenging times with my mum's health.
10 April 2024
My friend has been a resident at Maple Tree Court from October last year. I visit once a week and during that time have found the staff to be extremely caring and everyone knew her name from day one. Everyone seems happy and the atmosphere is one of positivity. All areas are clean and certainly well-kept. My friend is very happy to live there and is involved in all the numerous activities.
04 April 2024
Excellent overall. The staff are friendly and helpful with a welcoming atmosphere and professional approach. One criticism would be is that the interior of the building is beginning to look a bit tired, carpets, decorating, furniture in day rooms etc.
02 April 2024
Excellent throughout, the staff are very helpful and friendly. The food is also excellent. We are very pleased Mum has settled in so well. Thank you.
28 March 2024
Maple Tree is such a lovely care home, it has put my mind at ease that my day is being looked after by such lovely and caring staff. There is lots of activities going on and quite peaceful rooms as well. Such a lovely environment. I would highly recommend this home.
19 March 2024
My Mum is safe, happy and very well looked after by the staff at Maple Tree. We couldn't be more pleased with the standard of care. Music plays through the building, it is a bright and comfortable care home. I feel that the staff really know my mum. From the very first day she went into care we received so much help and support from them all.