Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Old Rectory Fradswell Ltd

stars
stars 20 March 2025
Can boldly say my mum has settled much better than I had expected, this is due to the care, energy, fun that is given to my mum - personalised care. Owner-managed makes a difference to quality of overall service and experience. Bedroom has stunning views of fields and valleys from one window and the other over immaculately maintained gardens which my mum's utilised for a bowling green. Regular trips out are enjoyed by Mum and her new friends. Residents are very much part of the local community. Family are made to feel very welcome and there very much is a family atmosphere feel in the home. Varied food options, encouraging a varied diet, some foods I never imagined my mum would try, and I know she loves them! Summer evenings in the garden listening to the tractors in the field, with the sun shining, are a wonderful memory to treasure. Mum has been at the rectory for nearly 2 years. I looked at 11 homes before this home was selected for the care of my loved one
Review from Caroline H (Daughter of Resident/Service User)