Submit a Review for Spratslade
Spratslade House, Belgrave Avenue, Dresden, Stoke-on-Trent, ST3 4EA
View Full Details of SpratsladeLatest Reviews for Spratslade
16 January 2025
The staff have been great after my mother had a short hospital stay. All staff measures were put in place to ensure her safety, her room was changed to accommodate a suitable bed.
17 November 2023
My Mum has been a resident for well over a year now and I can't fault the care she receives. I love the fact that I'm able to discuss her care plan and am always informed of any changes. It's nice to feel included but it's even nicer to know that I no longer need to worry because all her needs are being met. She has a lovely room which is personalized with some of her own possessions and bits of furniture. It was lovely to be included in the choices for decor. I can't thank the manager enough! The menu is excellent and the food is very tasty. There are regular activities and entertainment which my Mum loves. She gets her hair done once a week and her nails. These are things that were always important to her and she loves a pamper so thank you on her behalf. I did a lot of research before choosing Spratslade and I am not disappointed with my choice. The manager and all the staff are wonderful, friendly and approachable. I couldn't ask for more. Thank you.
20 April 2023
My mother was admitted to Spratslade Hoyse on 18/10/2022 after being in the hospital. She is 105 years old, and right away, she was made welcome. It took a while to settle in, but now she absolutely loves it. The staff are really lovely and caring. Nothing is too much trouble. Always cheerful. When visiting, they meet you at the door, always know your name and who you are visiting, escort you to where my mother is and asks if you want a drink. Could not be more helpful.
19 April 2023
My husband's carefully looked after. The staff are fantastic. The food is wonderful. The staff are so caring and go the extra mile. Management is excellent. I would definitely recommend this care home.
18 April 2023
My dad receives the best care possible. The carers couldn't do any more for him, they are very supportive to our family too. Dad is well fed, well looked after and the carers are worth their weight in gold, they really should be paid more for the jobs that they do.
15 November 2022
The home is cosy and very clean. The resident's rooms are comfortable and private. The furniture and decoration is very good. The lounge area and dining room is clean and spacious. The staff are very good and helpful, and the food is variable. Acitvities are conducted on a regular basis. The care and support are treated with dignity at all times. Safety/securty is excellent. The management are helpful and run the home with care.
03 November 2022
Nan is well looked after at Spratslade house. She loves the food here and the snacks available. Between meals, she is always tucking her chocolate biscuits into her handbag! There are always activities happing and today is a Christmas fayre.
03 November 2022
Whenever we visit Mum, everyone is so welcoming. Mum is always happy and well looked after, making the family's lives so much easier and stress-free. We never have to worry as we know Mum is safe and well looked after. Spratslade house is a happy place!
03 November 2022
My opinion is my mum gets first-class care. We have recently lost my youngest brother, Mum's son, and the staff when we broke the news has been beyond praise. They all show such care and compassion at all times. We, as a family, are more than happy. Had a few hiccups along the way, but all were dealt with very professionally and confidently.
28 October 2022
Mum loves the friendly staff, as they are really helpful. Also, she enjoys her food here.
26 October 2022
My father has been in Spratslade since May 2021. He absolutely loves it. All staff are caring and friendly and show my dad respect in all aspects of his care. They are like family members. Activities are varied. The management keeps us informed of any needs dad may have.
21 October 2022
Mum has been a resident at Spratslade for over three years. Before this, she was in sheltered accommodation and was struggling to cope. The home has been a lifeline for her, and we've seen her confidence increase immensely. She now feels safe and is cared for regarding both medical and hygiene needs and also feels part of a friendly community. All in all, we have seen Mum rally and is enjoying life again since going into the home.
28 July 2022
Ok.
08 July 2021
The staff have always been warm, welcoming and informative. My mother has no complaints. They have taken care of all her needs, particularly medical. Previously, she was at home with carers and did not eat properly or ask them to do anything. Since being at Spratslade, she has put weight back on and looks and appears healthy.
25 June 2021
Great care.
25 June 2021
Very friendly staff and a warm environment! Nan never has a bad word to say! Always happy and smiling! Not a bad thing to say! Great, family atmosphere!
25 June 2021
My mum has been in Spratslade for 8-months. The difference in her is amazing. She looks a totally different woman from when she first went in there. She looks so much more healthy and happy. She says the staff can't do enough for her, and she loves the company and entertainment they provide. She says her bedroom is really nice, and she wants for nothing. I would definitely recommend Spratslade house to anyone.
25 June 2021
Our Mum moved into Spratslade in January 2021, and because of the Covid restrictions, we were unable to look around inside. We got a good feeling about everything and took the decision to accept the place for Mum. We could not have chosen a better place for her. The staff are extremely friendly, helpful and professional. Mum loves the food and says that there is not one member of staff that she doesn't like or isn't good at their job. When Mum isn't well, the staff are quick to get medical help and always keep us informed.
25 June 2021
Always helpful and attentive to my mum's needs. She has settled in well and likes her mates, staff and other residents.
12 September 2019
Mum has settled really quickly, which has helped to reassure us. Staff are friendly and kind. Communication is good and staff know each person and their family on an individual basis. They only addition I would ask for is an additional breakout or small meeting room for families.
Latest Reviews for Spratslade
16 January 2025
The staff have been great after my mother had a short hospital stay. All staff measures were put in place to ensure her safety, her room was changed to accommodate a suitable bed.
17 November 2023
My Mum has been a resident for well over a year now and I can't fault the care she receives. I love the fact that I'm able to discuss her care plan and am always informed of any changes. It's nice to feel included but it's even nicer to know that I no longer need to worry because all her needs are being met. She has a lovely room which is personalized with some of her own possessions and bits of furniture. It was lovely to be included in the choices for decor. I can't thank the manager enough! The menu is excellent and the food is very tasty. There are regular activities and entertainment which my Mum loves. She gets her hair done once a week and her nails. These are things that were always important to her and she loves a pamper so thank you on her behalf. I did a lot of research before choosing Spratslade and I am not disappointed with my choice. The manager and all the staff are wonderful, friendly and approachable. I couldn't ask for more. Thank you.
20 April 2023
My mother was admitted to Spratslade Hoyse on 18/10/2022 after being in the hospital. She is 105 years old, and right away, she was made welcome. It took a while to settle in, but now she absolutely loves it. The staff are really lovely and caring. Nothing is too much trouble. Always cheerful. When visiting, they meet you at the door, always know your name and who you are visiting, escort you to where my mother is and asks if you want a drink. Could not be more helpful.
19 April 2023
My husband's carefully looked after. The staff are fantastic. The food is wonderful. The staff are so caring and go the extra mile. Management is excellent. I would definitely recommend this care home.
18 April 2023
My dad receives the best care possible. The carers couldn't do any more for him, they are very supportive to our family too. Dad is well fed, well looked after and the carers are worth their weight in gold, they really should be paid more for the jobs that they do.
15 November 2022
The home is cosy and very clean. The resident's rooms are comfortable and private. The furniture and decoration is very good. The lounge area and dining room is clean and spacious. The staff are very good and helpful, and the food is variable. Acitvities are conducted on a regular basis. The care and support are treated with dignity at all times. Safety/securty is excellent. The management are helpful and run the home with care.
03 November 2022
Nan is well looked after at Spratslade house. She loves the food here and the snacks available. Between meals, she is always tucking her chocolate biscuits into her handbag! There are always activities happing and today is a Christmas fayre.
03 November 2022
Whenever we visit Mum, everyone is so welcoming. Mum is always happy and well looked after, making the family's lives so much easier and stress-free. We never have to worry as we know Mum is safe and well looked after. Spratslade house is a happy place!
03 November 2022
My opinion is my mum gets first-class care. We have recently lost my youngest brother, Mum's son, and the staff when we broke the news has been beyond praise. They all show such care and compassion at all times. We, as a family, are more than happy. Had a few hiccups along the way, but all were dealt with very professionally and confidently.
28 October 2022
Mum loves the friendly staff, as they are really helpful. Also, she enjoys her food here.
26 October 2022
My father has been in Spratslade since May 2021. He absolutely loves it. All staff are caring and friendly and show my dad respect in all aspects of his care. They are like family members. Activities are varied. The management keeps us informed of any needs dad may have.
21 October 2022
Mum has been a resident at Spratslade for over three years. Before this, she was in sheltered accommodation and was struggling to cope. The home has been a lifeline for her, and we've seen her confidence increase immensely. She now feels safe and is cared for regarding both medical and hygiene needs and also feels part of a friendly community. All in all, we have seen Mum rally and is enjoying life again since going into the home.
28 July 2022
Ok.
08 July 2021
The staff have always been warm, welcoming and informative. My mother has no complaints. They have taken care of all her needs, particularly medical. Previously, she was at home with carers and did not eat properly or ask them to do anything. Since being at Spratslade, she has put weight back on and looks and appears healthy.
25 June 2021
Great care.
25 June 2021
Very friendly staff and a warm environment! Nan never has a bad word to say! Always happy and smiling! Not a bad thing to say! Great, family atmosphere!
25 June 2021
My mum has been in Spratslade for 8-months. The difference in her is amazing. She looks a totally different woman from when she first went in there. She looks so much more healthy and happy. She says the staff can't do enough for her, and she loves the company and entertainment they provide. She says her bedroom is really nice, and she wants for nothing. I would definitely recommend Spratslade house to anyone.
25 June 2021
Our Mum moved into Spratslade in January 2021, and because of the Covid restrictions, we were unable to look around inside. We got a good feeling about everything and took the decision to accept the place for Mum. We could not have chosen a better place for her. The staff are extremely friendly, helpful and professional. Mum loves the food and says that there is not one member of staff that she doesn't like or isn't good at their job. When Mum isn't well, the staff are quick to get medical help and always keep us informed.
25 June 2021
Always helpful and attentive to my mum's needs. She has settled in well and likes her mates, staff and other residents.
12 September 2019
Mum has settled really quickly, which has helped to reassure us. Staff are friendly and kind. Communication is good and staff know each person and their family on an individual basis. They only addition I would ask for is an additional breakout or small meeting room for families.