Submit a Review for The Firs Residential Home
9 Stevens Lane, Breaston, Derby, DE72 3BU
View Full Details of The Firs Residential HomeLatest Reviews for The Firs Residential Home
29 January 2025
My mum has been at the Firs Residential Home for a month now. It took her a little while to settle in but now she is really happy and is looking really well. The staff are all very friendly and very caring and are happy for us to visit whenever we want. There is a lovely homely atmosphere here and nothing is too much trouble. Everything is sorted out for my mum's needs so we don't have to worry. I would highly recommend it.
28 January 2025
"A Home Full of Care and Compassion" The Firs Care Home has been exceptional in every way. The staff are warm, attentive, and truly go above and beyond to make residents feel comfortable and valued. The atmosphere is welcoming, with a real sense of community and care. We are particularly grateful for the weekly ward round as my grandad has a few medical issues. The activities they offer keep everyone engaged and happy. My loved ones has thrived here, and knowing they're in such good hands gives our family peace of mind. Thank you to the amazing team at The Firs for your dedication and hard work-you truly make a difference!
28 January 2025
The Firs Residential Home has been exceptional in providing care for my aunt. The manager is incredibly dedicated, ensuring every aspect of the home runs smoothly and residents' needs are always prioritised. The owner is very hands-on, regularly engaging with our family, which creates a personal and welcoming atmosphere. The care staff deserve the highest praise, they work tirelessly and can't be faulted. Their kindness and compassion towards my aunt are evident every day, and it's clear they genuinely care about her well-being. The team goes above and beyond to ensure she feels comfortable, valued and supported. Communication with the staff has been excellent, they keep us updated and are always willing to listen. The home itself is clean, well-maintained, and has a warm, family-like environment. My aunt is doing so well and is always speaking positively about the staff. I can't thank The Firs enough for their outstanding care. Highly recommended!
27 January 2025
I highly recommend this care home. The members of staff are extremely caring, warm, nurturing and professional. Very safe and homely environment is provided. The service received is truly appreciated. Thank you.
26 January 2025
We are delighted with the quality of care our father has experienced at The Firs. We cannot thank the staff enough for their kindness, helpfulness and compassion. They truly go the extra mile. It is extremely noticeable how well the residents are cared for by the knowledgeable and experienced staff and we were particularly impressed by the home's cleanliness and facilities for its residents. We would highly recommend The Firs.
22 January 2025
From the moment I walked into The Firs Care Home, the atmosphere was warm and inviting, and the staff exude a genuine sense of compassion that is hard to find in any care setting. It's not just a care home; it feels like a second family. The first thing that struck me was the cleanliness and organisation of the facility. The Firs is meticulously maintained, providing a safe and pleasant environment for its residents. The common areas are bright and cheerful, filled with laughter and the sounds of engaging activities. I noticed that every corner of the home is designed with the residents' comfort in mind, from the cosy lounge areas to the beautifully landscaped gardens where residents can enjoy the fresh air. What truly sets The Firs apart, however, is the exceptional level of care provided by the staff. Each caregiver I encountered was not only highly skilled but also incredibly attentive and genuinely interested in the well-being of the residents.
22 January 2025
This home has been wonderful for my grandmother. The team are very supportive and very hands on. They work exceptionally hard to make sure my grandmother is looked after. The management are amazing and are always available if we need any help or have any questions. All of the team are trained and highly qualified and this is reflected in the quality care provided.
20 September 2024
I believe this residential care home truly stands out for its commitment to providing great care for its residents. My friend's granny enjoys her time here and every time we visit she shares so many things that cheer her almost every day. So far, the dedicated staff go above and beyond to ensure that residents feel valued, comfortable, and well-supported. This care home's attention to personalized care creates a place where residents not only receive excellent support. The facilities are beautifully maintained and most thoughtful activities seemed to further enhance the quality of life for the residents. It's clear that this care home prioritizes dignity, respect, and the well-being of its residents, making it a trusted and cherished place for those who call it home.
02 September 2024
Struck with very homely atmosphere supported by the wonderful staff. A* in every way and our grandfather loves it there. We were concerned at first about putting him in to care, but the staff have alleviated all our concerns. Thanks to you all for doing a fabulous job and going the extra mile.
30 August 2024
My gran has been at The Firs Residential Home for over 6 months now, and we couldn't be happier with the care she receives. The staff are kind and attentive, and the facilities are always clean and welcoming. We appreciate the regular updates and personalised care plans. Highly recommend!
30 August 2024
The care home is professional, well equipped and is excellent for those who are in need. From the management to the supporting staff, everyone can be communicated to. The facilities and safety of the building are up to standard and I appreciate those for making it safe.
30 August 2024
I visit regularly here and I am always impressed by how caring and attentive everyone is. My friend seems very well looked after and happy in their environment. There is always people available for support and the staff are exceptional.
30 August 2024
Outstanding Care and Compassion! We couldn't be more grateful for the exceptional care my grandmother received at The Firs Residential Home. From the moment she arrived, the staff welcomed her with warmth and professionalism that made her feel right at home. The caregivers went above and beyond to ensure her comfort and well-being. They took the time to get to know her personally, understanding her needs and preferences. The level of attention and kindness she received was truly heartwarming. The medical care provided was top-notch. The nursing staff were always attentive, making sure her medications were administered on time, and they were quick to respond to any health concerns. Knowing that she was in such capable hands gave our family immense peace. In summary, The Firs Residential Home exceeded all of our expectations. My grandmother felt loved and well cared for during her stay, and we are deeply thankful to the entire team for their compassion and dedication.
28 August 2024
In recent months there has been a steady decline in my mother's care due to new management. The staff levels have decreased putting everyday care under pressure. The ratio of carers to residents is unacceptable to the point where I have had to remove my mother from this care home which has caused distress and more confusion. The management are non-existent and there's nobody to talk to. Complaints have been ignored.
28 June 2024
I recently visited The Firs residential home, and I must say I am absolutely impressed with how amazing it is. First of all the staff do an amazing job with caring for the residents and are always so attentive to their needs. I am very impressed with how the facilities are spotless and well-maintained, and the residents seem joyful and well-cared for. Another reason I am impressed with The Firs Residential Home is that they provide amazing activities for the residents and encourage them to take part. They use the facilities to their full advantage. I highly recommend this care home for anyone looking for quality care for their loved ones!
19 June 2024
My friend recently stayed and I cannot fault the service they experienced, they had no complaints. Lovely environment and great staff who were polite, caring and provided my friend with the support they needed during their stay. My friend was sceptical at first but didn't want to leave towards the end. Thank you so much!
19 June 2024
I recently visited The Firs residential home and was very impressed. The staff are friendly and attentive, creating a warm and welcoming environment. The facilities are clean and well-maintained, and the residents seem happy and well-cared for. I highly recommend this care home for anyone looking for quality care for their loved ones.
19 June 2024
It's a really caring facility that takes customer satisfaction and safety as their priority. I believe the level of facilities provided and the space inside the rooms are excellent. It's a great facility.
19 June 2024
The home is warm and welcoming with excellent facilities. All the staff are caring and supportive and nothing is too much trouble. Special mention to the home manager who helped us through a difficult time. Dad is settled and our family are reassured he is being taken care of well.
05 June 2024
My mother has been very fortunate to be a resident in this care home for the last couple of years. I have nothing but praise, admiration and gratitude to all the staff who work at The Firs. The care home is relatively small compared to other homes I have visited which I believe makes it feel much more homely. The staff work hard to provide activities for the residents encouraging as many as possible to participate and keep them stimulated and active. They make use of the garden during the finer weather and have held excellent music performances both inside and outside. The standard of food and the way it is served to residents is excellent and those that can are encouraged to eat at the dining table affording them the dignity they deserve. The Firs is in the centre of the village and residents that are able will often be taken to village locations close by. I couldn't have found a better home for my mother and am truly grateful that we chose The Firs.
Latest Reviews for The Firs Residential Home
29 January 2025
My mum has been at the Firs Residential Home for a month now. It took her a little while to settle in but now she is really happy and is looking really well. The staff are all very friendly and very caring and are happy for us to visit whenever we want. There is a lovely homely atmosphere here and nothing is too much trouble. Everything is sorted out for my mum's needs so we don't have to worry. I would highly recommend it.
28 January 2025
"A Home Full of Care and Compassion" The Firs Care Home has been exceptional in every way. The staff are warm, attentive, and truly go above and beyond to make residents feel comfortable and valued. The atmosphere is welcoming, with a real sense of community and care. We are particularly grateful for the weekly ward round as my grandad has a few medical issues. The activities they offer keep everyone engaged and happy. My loved ones has thrived here, and knowing they're in such good hands gives our family peace of mind. Thank you to the amazing team at The Firs for your dedication and hard work-you truly make a difference!
28 January 2025
The Firs Residential Home has been exceptional in providing care for my aunt. The manager is incredibly dedicated, ensuring every aspect of the home runs smoothly and residents' needs are always prioritised. The owner is very hands-on, regularly engaging with our family, which creates a personal and welcoming atmosphere. The care staff deserve the highest praise, they work tirelessly and can't be faulted. Their kindness and compassion towards my aunt are evident every day, and it's clear they genuinely care about her well-being. The team goes above and beyond to ensure she feels comfortable, valued and supported. Communication with the staff has been excellent, they keep us updated and are always willing to listen. The home itself is clean, well-maintained, and has a warm, family-like environment. My aunt is doing so well and is always speaking positively about the staff. I can't thank The Firs enough for their outstanding care. Highly recommended!
27 January 2025
I highly recommend this care home. The members of staff are extremely caring, warm, nurturing and professional. Very safe and homely environment is provided. The service received is truly appreciated. Thank you.
26 January 2025
We are delighted with the quality of care our father has experienced at The Firs. We cannot thank the staff enough for their kindness, helpfulness and compassion. They truly go the extra mile. It is extremely noticeable how well the residents are cared for by the knowledgeable and experienced staff and we were particularly impressed by the home's cleanliness and facilities for its residents. We would highly recommend The Firs.
22 January 2025
From the moment I walked into The Firs Care Home, the atmosphere was warm and inviting, and the staff exude a genuine sense of compassion that is hard to find in any care setting. It's not just a care home; it feels like a second family. The first thing that struck me was the cleanliness and organisation of the facility. The Firs is meticulously maintained, providing a safe and pleasant environment for its residents. The common areas are bright and cheerful, filled with laughter and the sounds of engaging activities. I noticed that every corner of the home is designed with the residents' comfort in mind, from the cosy lounge areas to the beautifully landscaped gardens where residents can enjoy the fresh air. What truly sets The Firs apart, however, is the exceptional level of care provided by the staff. Each caregiver I encountered was not only highly skilled but also incredibly attentive and genuinely interested in the well-being of the residents.
22 January 2025
This home has been wonderful for my grandmother. The team are very supportive and very hands on. They work exceptionally hard to make sure my grandmother is looked after. The management are amazing and are always available if we need any help or have any questions. All of the team are trained and highly qualified and this is reflected in the quality care provided.
20 September 2024
I believe this residential care home truly stands out for its commitment to providing great care for its residents. My friend's granny enjoys her time here and every time we visit she shares so many things that cheer her almost every day. So far, the dedicated staff go above and beyond to ensure that residents feel valued, comfortable, and well-supported. This care home's attention to personalized care creates a place where residents not only receive excellent support. The facilities are beautifully maintained and most thoughtful activities seemed to further enhance the quality of life for the residents. It's clear that this care home prioritizes dignity, respect, and the well-being of its residents, making it a trusted and cherished place for those who call it home.
02 September 2024
Struck with very homely atmosphere supported by the wonderful staff. A* in every way and our grandfather loves it there. We were concerned at first about putting him in to care, but the staff have alleviated all our concerns. Thanks to you all for doing a fabulous job and going the extra mile.
30 August 2024
My gran has been at The Firs Residential Home for over 6 months now, and we couldn't be happier with the care she receives. The staff are kind and attentive, and the facilities are always clean and welcoming. We appreciate the regular updates and personalised care plans. Highly recommend!
30 August 2024
The care home is professional, well equipped and is excellent for those who are in need. From the management to the supporting staff, everyone can be communicated to. The facilities and safety of the building are up to standard and I appreciate those for making it safe.
30 August 2024
I visit regularly here and I am always impressed by how caring and attentive everyone is. My friend seems very well looked after and happy in their environment. There is always people available for support and the staff are exceptional.
30 August 2024
Outstanding Care and Compassion! We couldn't be more grateful for the exceptional care my grandmother received at The Firs Residential Home. From the moment she arrived, the staff welcomed her with warmth and professionalism that made her feel right at home. The caregivers went above and beyond to ensure her comfort and well-being. They took the time to get to know her personally, understanding her needs and preferences. The level of attention and kindness she received was truly heartwarming. The medical care provided was top-notch. The nursing staff were always attentive, making sure her medications were administered on time, and they were quick to respond to any health concerns. Knowing that she was in such capable hands gave our family immense peace. In summary, The Firs Residential Home exceeded all of our expectations. My grandmother felt loved and well cared for during her stay, and we are deeply thankful to the entire team for their compassion and dedication.
28 August 2024
In recent months there has been a steady decline in my mother's care due to new management. The staff levels have decreased putting everyday care under pressure. The ratio of carers to residents is unacceptable to the point where I have had to remove my mother from this care home which has caused distress and more confusion. The management are non-existent and there's nobody to talk to. Complaints have been ignored.
28 June 2024
I recently visited The Firs residential home, and I must say I am absolutely impressed with how amazing it is. First of all the staff do an amazing job with caring for the residents and are always so attentive to their needs. I am very impressed with how the facilities are spotless and well-maintained, and the residents seem joyful and well-cared for. Another reason I am impressed with The Firs Residential Home is that they provide amazing activities for the residents and encourage them to take part. They use the facilities to their full advantage. I highly recommend this care home for anyone looking for quality care for their loved ones!
19 June 2024
My friend recently stayed and I cannot fault the service they experienced, they had no complaints. Lovely environment and great staff who were polite, caring and provided my friend with the support they needed during their stay. My friend was sceptical at first but didn't want to leave towards the end. Thank you so much!
19 June 2024
I recently visited The Firs residential home and was very impressed. The staff are friendly and attentive, creating a warm and welcoming environment. The facilities are clean and well-maintained, and the residents seem happy and well-cared for. I highly recommend this care home for anyone looking for quality care for their loved ones.
19 June 2024
It's a really caring facility that takes customer satisfaction and safety as their priority. I believe the level of facilities provided and the space inside the rooms are excellent. It's a great facility.
19 June 2024
The home is warm and welcoming with excellent facilities. All the staff are caring and supportive and nothing is too much trouble. Special mention to the home manager who helped us through a difficult time. Dad is settled and our family are reassured he is being taken care of well.
05 June 2024
My mother has been very fortunate to be a resident in this care home for the last couple of years. I have nothing but praise, admiration and gratitude to all the staff who work at The Firs. The care home is relatively small compared to other homes I have visited which I believe makes it feel much more homely. The staff work hard to provide activities for the residents encouraging as many as possible to participate and keep them stimulated and active. They make use of the garden during the finer weather and have held excellent music performances both inside and outside. The standard of food and the way it is served to residents is excellent and those that can are encouraged to eat at the dining table affording them the dignity they deserve. The Firs is in the centre of the village and residents that are able will often be taken to village locations close by. I couldn't have found a better home for my mother and am truly grateful that we chose The Firs.