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Heather Vale Road, Hasland, Chesterfield, S41 0HZ
View Full Details of Heather ValeLatest Reviews for Heather Vale
12 February 2025
Heather Vale Care Home, is a lovely place to visit and stay. There is always a warm welcome from the staff, who take time to chat with visitors and residents. My dad has been living here for a few months and it is so reassuring to see that he is well looked after and safe. He has a lovely room overlooking the garden and enjoys the activities that take place at the home. There is always an activity in the home or a visiting entertainer, with live music. The management staff are very approachable and I'm confident that they would deal with any issues, if I brought them up. Every month the staff check in with me and my dad to see how things are going. All in all, Heather Vale is a caring, welcoming and happy place with wonderful and hard working staff.
23 January 2025
I am extremely happy with Heather Vale, the staff are very friendly and can not do enough for you. They have regular chats with me about Mum's care and if there are any issues (which is not often) they are dealt with. I feel confident to approach the Home Manager with anything, she and the office staff are always willing to listen and help. Overall my Mum has thrived in the Home, she interacts more with people, she loves the staff who are very patient, kind, caring and gentle with her. She has put weight on since she's been there, which she needed to do, and the Activities lady is brilliant getting the residents involved in different activities which keeps their minds and bodies active. Thank you to everyone there. I do highly recommend you to anyone who asks me about Heather Vale and the environment there. You are all doing a fantastic job and I feel happy and relaxed knowing my Mum is being taken care off by you all. I cannot express my gratitude enough.
23 January 2025
Heather Vale is a lovely place to stay and visit. Mum's room is light and roomy and able to have her own things around. Ensuite facilities were a very important factor when we were looking for long term care. Staff are great. Kind and helpful. The building is light and fresh and easy access for all aids. Activities in the lounge are accessible for all and are very good. The activities coordinator is excellent. Lovely gardens. Home to 2 ducks who waddle about and are well looked after. The home is managed well. All the staff are very approachable. Domestic, laundry, catering, all happy to help. The maintenance man also very accommodating. Choosing care can be a minefield of emotions. To have some background is helpful. Mum and I are very pleased with our choice.
22 January 2025
Heather Vale is a very caring, friendly residential home where I can I see my mum has thrived since living there. The staff are very approachable, knowledgeable and eager to help with yours or relatives concerns. The home has good core values such as dignity, diversity, sensitivity and kindness to their residents. The food is of a high standard with good choices for nutritional needs. Mum's room has an ensuite, is very spacious and has a lovely view onto the back garden. I would not hesitate to recommend this lovely residential home.
17 January 2025
My mother lived at Heather Vale for five months. At 96 she had a number of complex needs including Vascular Dementia. The staff at Heather Vale provided excellent care for mum. They really looked after her and in many ways became her family. Their support in issuing medicines and prompt action in involving wider medical services was excellent. Mum was particularly prone to falls and the staff supported her superbly, looking in on her every 30 minutes to ensure her safety. Mum was always made to feel welcome. I am particularly keen to stress the support given to my wife and I as mum neared the end of her life. Nothing appeared to be too much trouble and I know that a number of staff went that extra mile to ensure mum's comfort and welfare.
31 October 2024
I have been living here for nineteen months now and I am very happy. The carers are very caring and kind. I have a lovely room with an en-suite, it's like a little bedsit. There is also a big lounge where we can chat or watch television and have activities.
15 October 2024
I'm very happy with the environment, care and support my dad gets at Heather Vale. The staff are friendly, caring, supportive, respectful and dedicated. My dad is happy and settled. I can see that the lounge activities are varied and good even though my dad prefers his own company and television. Residents choices are respected in the home. The environment is light and welcoming and well maintained. I would be happy to stay here myself if I had the need.
15 October 2024
After a difficult time for my aunties and uncle with various health issues, they moved together into Heather Vale. The home is lovely, well-decorated and maintained The lounge area is great and leads out to a nice garden. The staff are wonderful. They are very caring and considerate and keep me informed if there are any issues to be aware of. It is such a relief to know that they are safe and well and that all their needs are being met. Couldn't ask for more.
15 October 2024
I feel such relief knowing my mum is cared for and safe in the care home. I am able to discuss Mum's care with all staff who are very helpful with nothing being too much trouble for them. I would also like to mention how all staff/managers made Mum's birthday special with banners, balloons and a cake, such a kind thought. Thank you all very much.
29 July 2024
The care home was wonderful, they looked after my Mum with dignity. Nothing was too much trouble. The staff were always smiling and went out of their way to help residents. Brilliant from start to finish.
19 July 2024
It was such a relief knowing my mum was well cared for and safe. Special mention to the manager and all the team for making Mum's birthday special with cards, flowers, cake and a ballon - it was such a lovely thought. All the staff are amazing and a credit to the home. Thank you all so much.
16 July 2024
Very friendly, courteous and efficient staff. Nothing is too much trouble. At last, the dining tables have clothes. Keep up the good work; it makes a world of difference.
02 July 2024
I have no hesitation in recommending Heather Vale because the staff are professional and very committed to the care and well-being of the residents. The management team are approachable and responsive and I know my father, who has late Alzheimer's, is safe here. He has been a resident since June 2021 and during this time I know that Heather Vale delivers personalised, high-quality care. Team leaders communicate well with families and address any concerns. Care plans are also regularly reviewed. The food is appetising and home-cooked. The en-suite rooms are clean and residents can bring their own furniture and pictures if they want to. The home has recently been redecorated and new furniture has been purchased for the lounge and family-style kitchens. My father is always treated with dignity and respect. I am thankful that his complex needs are being met and that he is settled.
21 June 2024
Absolutely amazing, upbeat and positive staff - the sort of people that going the extra mile is part of their nature. I am so grateful they have provided my brother a very comfortable and safe month. The facilities of Heather Vale are very good, clean and well-managed. The people of the establishment are a credit to society.
13 June 2024
My Mother has been a resident at Heather Vale Care Home for three months. She had to move from her housing due to the deterioration in her health as she has Alzheimer's disease. At first, she had some difficulty settling in at the care home but the support she was given was excellent she is now happy there and gets all the care she needs. Consequently, my life is now better knowing she is well cared for.
13 June 2024
This care home and staff are very good. Mum is treated with dignity, and care and all her needs are cared for. I am kept up to date with issues concerning her. Sometimes she says the food could be a bit more varied but personally, I cannot comment on this as I am not there at meal times.
05 June 2024
Mum lived at Heather Vale for almost 18 months until her recent death. Her ensuite bedroom was lovely and spacious. The menus looked great. We were impressed with the activities on offer to keep residents stimulated, such as crafts and regular entertainment. She was really well looked after. The staff are caring and approachable. As a family, we have no hesitation in recommending this home.
17 May 2024
Overall experience is positive and satisfying to see my parent is receiving the best quality of care daily. Staff alike are amazing, professional, kind, caring, great company with nothing too much trouble. Management are wonderful too and the above comments apply to all. Thank you Heather Vale for looking after my parent so excellently. It is a weight off knowing the home offers great care, comfort and reassurance. I rate you 100%! The activities patients receive are engaging and stimulating which is very important.
26 February 2024
Excellent accommodation, very good and staff wonderful. Other residents very friendly.
06 December 2023
My auntie had been in Heather Vale for 3 years. The staff were always friendly to me. The staff were great with Pat they were friendly, and nothing was too much for them. They had some great laughs with her, they danced with her. The food was great, the place was always clean. At the end the staff cared a lot for her, made her comfortable, and said their goodbyes. Some of them got close to her. I would recommend Heather Vale to anyone.
Latest Reviews for Heather Vale
12 February 2025
Heather Vale Care Home, is a lovely place to visit and stay. There is always a warm welcome from the staff, who take time to chat with visitors and residents. My dad has been living here for a few months and it is so reassuring to see that he is well looked after and safe. He has a lovely room overlooking the garden and enjoys the activities that take place at the home. There is always an activity in the home or a visiting entertainer, with live music. The management staff are very approachable and I'm confident that they would deal with any issues, if I brought them up. Every month the staff check in with me and my dad to see how things are going. All in all, Heather Vale is a caring, welcoming and happy place with wonderful and hard working staff.
23 January 2025
I am extremely happy with Heather Vale, the staff are very friendly and can not do enough for you. They have regular chats with me about Mum's care and if there are any issues (which is not often) they are dealt with. I feel confident to approach the Home Manager with anything, she and the office staff are always willing to listen and help. Overall my Mum has thrived in the Home, she interacts more with people, she loves the staff who are very patient, kind, caring and gentle with her. She has put weight on since she's been there, which she needed to do, and the Activities lady is brilliant getting the residents involved in different activities which keeps their minds and bodies active. Thank you to everyone there. I do highly recommend you to anyone who asks me about Heather Vale and the environment there. You are all doing a fantastic job and I feel happy and relaxed knowing my Mum is being taken care off by you all. I cannot express my gratitude enough.
23 January 2025
Heather Vale is a lovely place to stay and visit. Mum's room is light and roomy and able to have her own things around. Ensuite facilities were a very important factor when we were looking for long term care. Staff are great. Kind and helpful. The building is light and fresh and easy access for all aids. Activities in the lounge are accessible for all and are very good. The activities coordinator is excellent. Lovely gardens. Home to 2 ducks who waddle about and are well looked after. The home is managed well. All the staff are very approachable. Domestic, laundry, catering, all happy to help. The maintenance man also very accommodating. Choosing care can be a minefield of emotions. To have some background is helpful. Mum and I are very pleased with our choice.
22 January 2025
Heather Vale is a very caring, friendly residential home where I can I see my mum has thrived since living there. The staff are very approachable, knowledgeable and eager to help with yours or relatives concerns. The home has good core values such as dignity, diversity, sensitivity and kindness to their residents. The food is of a high standard with good choices for nutritional needs. Mum's room has an ensuite, is very spacious and has a lovely view onto the back garden. I would not hesitate to recommend this lovely residential home.
17 January 2025
My mother lived at Heather Vale for five months. At 96 she had a number of complex needs including Vascular Dementia. The staff at Heather Vale provided excellent care for mum. They really looked after her and in many ways became her family. Their support in issuing medicines and prompt action in involving wider medical services was excellent. Mum was particularly prone to falls and the staff supported her superbly, looking in on her every 30 minutes to ensure her safety. Mum was always made to feel welcome. I am particularly keen to stress the support given to my wife and I as mum neared the end of her life. Nothing appeared to be too much trouble and I know that a number of staff went that extra mile to ensure mum's comfort and welfare.
31 October 2024
I have been living here for nineteen months now and I am very happy. The carers are very caring and kind. I have a lovely room with an en-suite, it's like a little bedsit. There is also a big lounge where we can chat or watch television and have activities.
15 October 2024
I'm very happy with the environment, care and support my dad gets at Heather Vale. The staff are friendly, caring, supportive, respectful and dedicated. My dad is happy and settled. I can see that the lounge activities are varied and good even though my dad prefers his own company and television. Residents choices are respected in the home. The environment is light and welcoming and well maintained. I would be happy to stay here myself if I had the need.
15 October 2024
After a difficult time for my aunties and uncle with various health issues, they moved together into Heather Vale. The home is lovely, well-decorated and maintained The lounge area is great and leads out to a nice garden. The staff are wonderful. They are very caring and considerate and keep me informed if there are any issues to be aware of. It is such a relief to know that they are safe and well and that all their needs are being met. Couldn't ask for more.
15 October 2024
I feel such relief knowing my mum is cared for and safe in the care home. I am able to discuss Mum's care with all staff who are very helpful with nothing being too much trouble for them. I would also like to mention how all staff/managers made Mum's birthday special with banners, balloons and a cake, such a kind thought. Thank you all very much.
29 July 2024
The care home was wonderful, they looked after my Mum with dignity. Nothing was too much trouble. The staff were always smiling and went out of their way to help residents. Brilliant from start to finish.
19 July 2024
It was such a relief knowing my mum was well cared for and safe. Special mention to the manager and all the team for making Mum's birthday special with cards, flowers, cake and a ballon - it was such a lovely thought. All the staff are amazing and a credit to the home. Thank you all so much.
16 July 2024
Very friendly, courteous and efficient staff. Nothing is too much trouble. At last, the dining tables have clothes. Keep up the good work; it makes a world of difference.
02 July 2024
I have no hesitation in recommending Heather Vale because the staff are professional and very committed to the care and well-being of the residents. The management team are approachable and responsive and I know my father, who has late Alzheimer's, is safe here. He has been a resident since June 2021 and during this time I know that Heather Vale delivers personalised, high-quality care. Team leaders communicate well with families and address any concerns. Care plans are also regularly reviewed. The food is appetising and home-cooked. The en-suite rooms are clean and residents can bring their own furniture and pictures if they want to. The home has recently been redecorated and new furniture has been purchased for the lounge and family-style kitchens. My father is always treated with dignity and respect. I am thankful that his complex needs are being met and that he is settled.
21 June 2024
Absolutely amazing, upbeat and positive staff - the sort of people that going the extra mile is part of their nature. I am so grateful they have provided my brother a very comfortable and safe month. The facilities of Heather Vale are very good, clean and well-managed. The people of the establishment are a credit to society.
13 June 2024
My Mother has been a resident at Heather Vale Care Home for three months. She had to move from her housing due to the deterioration in her health as she has Alzheimer's disease. At first, she had some difficulty settling in at the care home but the support she was given was excellent she is now happy there and gets all the care she needs. Consequently, my life is now better knowing she is well cared for.
13 June 2024
This care home and staff are very good. Mum is treated with dignity, and care and all her needs are cared for. I am kept up to date with issues concerning her. Sometimes she says the food could be a bit more varied but personally, I cannot comment on this as I am not there at meal times.
05 June 2024
Mum lived at Heather Vale for almost 18 months until her recent death. Her ensuite bedroom was lovely and spacious. The menus looked great. We were impressed with the activities on offer to keep residents stimulated, such as crafts and regular entertainment. She was really well looked after. The staff are caring and approachable. As a family, we have no hesitation in recommending this home.
17 May 2024
Overall experience is positive and satisfying to see my parent is receiving the best quality of care daily. Staff alike are amazing, professional, kind, caring, great company with nothing too much trouble. Management are wonderful too and the above comments apply to all. Thank you Heather Vale for looking after my parent so excellently. It is a weight off knowing the home offers great care, comfort and reassurance. I rate you 100%! The activities patients receive are engaging and stimulating which is very important.
26 February 2024
Excellent accommodation, very good and staff wonderful. Other residents very friendly.
06 December 2023
My auntie had been in Heather Vale for 3 years. The staff were always friendly to me. The staff were great with Pat they were friendly, and nothing was too much for them. They had some great laughs with her, they danced with her. The food was great, the place was always clean. At the end the staff cared a lot for her, made her comfortable, and said their goodbyes. Some of them got close to her. I would recommend Heather Vale to anyone.