Submit a Review for Riverdale Care Home
Sheffield Road, Chesterfield, S41 7LL
View Full Details of Riverdale Care HomeLatest Reviews for Riverdale Care Home
25 November 2024
The Unit Manager invited me to Riverdale to review my husband's care plan. I was very pleased with the thoroughness of the review and how well she knew my husband. I was able to cover a small number of concerns I had and the care plan was updated accordingly. I went to see my husband immediately afterward and saw some of the updates being put into action. I was pleased to hear about their plans to introduce new activities and I met the new activities leader. There has been a big improvement in my husband's care over the past 12 months owing to the positive changes the new management has driven forward.
23 August 2024
All staff are amazing and give a good standard of care to all residents. Good recreation and activities are available. Recent improvement in good communication and involvement in care for relatives is fantastic. I can't thank everyone enough for the care of Mum, it puts my mind at ease that she is so well looked after and her best interests are taken care of when she is now unable to do these things for herself. Many, many thanks.
27 September 2023
The home provides a holistic approach to the care they provide. There is always a friendly atmosphere with plenty of activities to join in with. The staff are lovely and very approachable. There is good communication between the management team and us and any problems or concerns are dealt with quickly and efficiently. It's always a pleasure to visit my grandma at Riverdale. We would highly recommend every aspect of life there.
19 September 2023
All staff do their best.
19 September 2023
In my experience, I feel Riverdale Care Home looked after my mum with great care.
07 September 2023
The care my mother receives is excellent. The staff encourage all the residents to participate in the programme of activities. They appreciate the care she requires and treat all the residents with respect.
31 March 2023
I am glad we chose this care home. All the staff are friendly and caring. In the previous care home, there were issues with Mum. Here at Riverdale Care Home, the care is much better.
15 March 2023
Lovely caring staff and management are always there to listen and help and I am kept informed of any issues promptly. Mum's individual needs are catered for e.g. washing clothes in her own powder. The residents are entertained on a very regular basis by lovely activity coordinators. Birthdays and special occasions are celebrated and the residents are all made to feel special and at home. The home has recently been renovated inside making a clean, fresh and modern home for everyone to enjoy. Thank you everyone at Riverdale!
10 January 2023
The staff are caring and very friendly. The food always looks good.
06 December 2022
The home is always clean and everyone is so pleasant and nothing ever seems too much.
07 September 2021
Friendly staff and informative, although some more informative than others. The resident I was visiting has also said they are friendly and care for them well. Overall, pleased with the care home.
23 June 2021
Friendly caring staff who go the extra mile to try to make life as pleasant as possible under what are sometimes very trying circumstances.
28 January 2021
Dad is very happy here and very well cared for. When we visit, he is always happy, clean and tidy. The food is excellent as are all the staff.
26 January 2021
Going into Riverdale care home in January 2020 was the best thing that could have happened to Dad for his own health and safety. We never want our loved one to have to leave their families, but this decision, hard as it was, was definitely the right one. The staff are very caring and friendly, and they have the residents best interests at heart. Dad is looking so much better since being in Riverdale, and he is eating really well now. We couldn't ask for better care and wouldn't hesitate to recommend Riverdale care home. Thank you for keeping our loved one safe in a year that has been so horrendous.
15 January 2021
The staff are very good with my husband. I feel that he is well looked after. I have no concerns. The home is very accommodating.
13 January 2021
My mum has been a resident of Riverdale since March this year, just before the first lockdown. In all of this time, I haven't been able to visit inside, so can't comment on some of the ratings. It has been a relief to me how well my mum has settled, and it is thanks to the management and staff. When I speak to her, she always sats how well she is treated, and often tells me how good the food it. Thank you for everything you do. I will be so happy when we can visit properly, hopefully soon.
11 January 2021
The staff are all very hard working and treat all the residents with care and kindness. Due to covid, I cannot visits as often as I would like to, but hopefully, this will improve. The home is spacious, clean and a calm place to live in and visit, and I am always made welcome with a cup of tea. I know I could not have chosen a better care home for my brother.
05 May 2020
My mum has been a resident in Riverdale for just over a year now as she has Alzheimer's. I was very apprehensive about her going into a care home and wondered how or if she would settle. However, although she has her "ups and downs" she has settled as well as she possibly could and is as comfortable with the staff as she is her own family. All the staff treat her with kindness and care. They also seem a very stable and supportive team with a good manager who keeps family informed of any concerns. This review has been given during covid 19 and when I last spoke to the manager there were no cases in the home and the staff were pulling together and coping well. I am so thankful to all the staff at Riverdale for their hard work, under what must be very difficult circumstances, and the care they give to my mum and all the residents, with skill, kindness and good humour.
14 November 2019
It was necessary to move my ageing parents into a care home in May 2019 due to their increasing inability to care for themselves. I visited several care homes in the Chesterfield area including Riverdale. I was impressed with the welcome that I received during my visit, the friendliness of the staff and the positive and relaxed atmosphere in the care home. One of the main requirements that my parents had was for them to be together and Riverdale was able to provide two single rooms next to each other which was ideal. I have never regretted selecting Riverdale because my parents have been well cared for and well-fed in a safe environment by a friendly but professional team who genuinely care about their residents. Sadly my father passed away in October and the Riverdale team have been extremely supportive to my mother, my brother and myself during this painful period. Thank you for everything that you have done for my parents and continue to do for my mother.
14 November 2019
Whenever I go and visit my grandma I found the staff very friendly and helpful. The rooms are very clean and have a pleasant smell. Grandmas room is always very clean and tidy. The only complaint I would have is that sometimes clothes and slippers go missing or grandma is wearing wrong clothes.
Latest Reviews for Riverdale Care Home
25 November 2024
The Unit Manager invited me to Riverdale to review my husband's care plan. I was very pleased with the thoroughness of the review and how well she knew my husband. I was able to cover a small number of concerns I had and the care plan was updated accordingly. I went to see my husband immediately afterward and saw some of the updates being put into action. I was pleased to hear about their plans to introduce new activities and I met the new activities leader. There has been a big improvement in my husband's care over the past 12 months owing to the positive changes the new management has driven forward.
23 August 2024
All staff are amazing and give a good standard of care to all residents. Good recreation and activities are available. Recent improvement in good communication and involvement in care for relatives is fantastic. I can't thank everyone enough for the care of Mum, it puts my mind at ease that she is so well looked after and her best interests are taken care of when she is now unable to do these things for herself. Many, many thanks.
27 September 2023
The home provides a holistic approach to the care they provide. There is always a friendly atmosphere with plenty of activities to join in with. The staff are lovely and very approachable. There is good communication between the management team and us and any problems or concerns are dealt with quickly and efficiently. It's always a pleasure to visit my grandma at Riverdale. We would highly recommend every aspect of life there.
19 September 2023
All staff do their best.
19 September 2023
In my experience, I feel Riverdale Care Home looked after my mum with great care.
07 September 2023
The care my mother receives is excellent. The staff encourage all the residents to participate in the programme of activities. They appreciate the care she requires and treat all the residents with respect.
31 March 2023
I am glad we chose this care home. All the staff are friendly and caring. In the previous care home, there were issues with Mum. Here at Riverdale Care Home, the care is much better.
15 March 2023
Lovely caring staff and management are always there to listen and help and I am kept informed of any issues promptly. Mum's individual needs are catered for e.g. washing clothes in her own powder. The residents are entertained on a very regular basis by lovely activity coordinators. Birthdays and special occasions are celebrated and the residents are all made to feel special and at home. The home has recently been renovated inside making a clean, fresh and modern home for everyone to enjoy. Thank you everyone at Riverdale!
10 January 2023
The staff are caring and very friendly. The food always looks good.
06 December 2022
The home is always clean and everyone is so pleasant and nothing ever seems too much.
07 September 2021
Friendly staff and informative, although some more informative than others. The resident I was visiting has also said they are friendly and care for them well. Overall, pleased with the care home.
23 June 2021
Friendly caring staff who go the extra mile to try to make life as pleasant as possible under what are sometimes very trying circumstances.
28 January 2021
Dad is very happy here and very well cared for. When we visit, he is always happy, clean and tidy. The food is excellent as are all the staff.
26 January 2021
Going into Riverdale care home in January 2020 was the best thing that could have happened to Dad for his own health and safety. We never want our loved one to have to leave their families, but this decision, hard as it was, was definitely the right one. The staff are very caring and friendly, and they have the residents best interests at heart. Dad is looking so much better since being in Riverdale, and he is eating really well now. We couldn't ask for better care and wouldn't hesitate to recommend Riverdale care home. Thank you for keeping our loved one safe in a year that has been so horrendous.
15 January 2021
The staff are very good with my husband. I feel that he is well looked after. I have no concerns. The home is very accommodating.
13 January 2021
My mum has been a resident of Riverdale since March this year, just before the first lockdown. In all of this time, I haven't been able to visit inside, so can't comment on some of the ratings. It has been a relief to me how well my mum has settled, and it is thanks to the management and staff. When I speak to her, she always sats how well she is treated, and often tells me how good the food it. Thank you for everything you do. I will be so happy when we can visit properly, hopefully soon.
11 January 2021
The staff are all very hard working and treat all the residents with care and kindness. Due to covid, I cannot visits as often as I would like to, but hopefully, this will improve. The home is spacious, clean and a calm place to live in and visit, and I am always made welcome with a cup of tea. I know I could not have chosen a better care home for my brother.
05 May 2020
My mum has been a resident in Riverdale for just over a year now as she has Alzheimer's. I was very apprehensive about her going into a care home and wondered how or if she would settle. However, although she has her "ups and downs" she has settled as well as she possibly could and is as comfortable with the staff as she is her own family. All the staff treat her with kindness and care. They also seem a very stable and supportive team with a good manager who keeps family informed of any concerns. This review has been given during covid 19 and when I last spoke to the manager there were no cases in the home and the staff were pulling together and coping well. I am so thankful to all the staff at Riverdale for their hard work, under what must be very difficult circumstances, and the care they give to my mum and all the residents, with skill, kindness and good humour.
14 November 2019
It was necessary to move my ageing parents into a care home in May 2019 due to their increasing inability to care for themselves. I visited several care homes in the Chesterfield area including Riverdale. I was impressed with the welcome that I received during my visit, the friendliness of the staff and the positive and relaxed atmosphere in the care home. One of the main requirements that my parents had was for them to be together and Riverdale was able to provide two single rooms next to each other which was ideal. I have never regretted selecting Riverdale because my parents have been well cared for and well-fed in a safe environment by a friendly but professional team who genuinely care about their residents. Sadly my father passed away in October and the Riverdale team have been extremely supportive to my mother, my brother and myself during this painful period. Thank you for everything that you have done for my parents and continue to do for my mother.
14 November 2019
Whenever I go and visit my grandma I found the staff very friendly and helpful. The rooms are very clean and have a pleasant smell. Grandmas room is always very clean and tidy. The only complaint I would have is that sometimes clothes and slippers go missing or grandma is wearing wrong clothes.