Submit a Review for Holly Tree Lodge
2 Thornhill Road, Kingsway, Derby, DE22 3LX
View Full Details of Holly Tree LodgeLatest Reviews for Holly Tree Lodge
14 April 2023
My mother has spent six years at Holly Tree Lodge, due to her advanced Alzheimer's. During her stay she received excellent and the home also took good care of my father when he visited. They communicated well with us and ensured Mum was always comfortable and clean. They cared for my mother up to her peaceful death, ensuring my brother and father were present as she passed. I would recommend this home for anyone suffering with dementia.
19 November 2021
Although my dad has only been there a very short time (up to now) we think he's landed on his feet, so to speak. The staff have been polite, patient, nothing is too much trouble. Completely understanding and always willing to listen. Long may it last, we are all breathing a big sigh of relief. They are doing an amazing job with (challenging) residents in these unprecedented times. Many, many thanks from our family to them all.
27 October 2020
When my mother’s dementia became so severe that she needed to go into a home, my sisters and I investigated many care homes in Derby. Our choice was unanimous and we opted for Holly Tree. When we visited the home we were even more convinced of our choice and have been really pleased ever since. Our mother resided at Holly Tree for 3 years before she sadly died there. Staff seemed genuinely fond of the residents and were always kind and caring. They kept in close communication with us and when my mum finally required end of life care they couldn’t have been better. Unfortunately, she died during COVID, which could have made visiting her at the end very difficult but the staff were brilliant! Mum was moved to a special room that we could enter directly from outside and staff ensured that her needs were met immediately. They were unobtrusive when we were there, yet kind and caring and sat with her at night so Mum was not alone. I couldn’t recommend the home and staff highly enough.
10 January 2020
My mother went into Holly Tree in May 2018 due to having a stroke and dementia which was hard for us as a family to do. But I cannot fault the care that was given to my Mother. All the staff in the home were just great, couldn’t do enough for my mother and when I visited, I could see that she was being looked after so well. My mother took seriously ill in November 2019 and she was put onto End of Life Care and looked after in her room. The staff were amazing during her final days, they were there for my mother and her family, popping in all day long to say Hello and check on my mum, getting the District Nurses in when she needed them. When my mum passed, the home was amazing. All of the staff in Holly Tree deserve a medal. The care they gave and are still giving is just fantastic. Again, my family and I cannot thank you all enough, you helped so much in my Mum’s final months of life and she had a giggle with you all, so carry on the good work.
13 September 2019
Lovely little home, very caring attitude. Can't fault the staff, always there to help with even the most minor things.
26 July 2019
There is a lovely atmosphere at the home, very warm and welcoming. Staff treat the residents (and even visitors) very well, with lots of care and attention. I really cannot speak highly enough of the staff and manager. My Auntie is always clean and tidy, always well cared for, even though she is very challenging at times. Would recommend this home to everybody with no hesitation at all.
16 December 2015
The home itself is light and bright. My mums room is very nice and spotlessly clean. Her clothes are always clean and ironed well. The meals seem nice and my mum has put weight back on. All of the staff seem genuinely fond of residents and very patient. My only criticism would be that there are not enough activities to keep residents engaged and occupied although this may be due to lack of resources.
16 December 2015
My father spent 3 years at Holly Tree Lodge with Dementia, and sadly now also my Auntie has the same condition. I had no hesitation in placing my Auntie at Holly Tree Lodge due to the loving care and attention given to my father by all of the staff during his life there. My Auntie is very happy and is very well looked after again by all of the staff which is evident when I visit her most weekends. Holly Tree Lodge is only as good as the staff that are employed, and with the staff that the owners employ you can not wish or ask for any better care, time and consideration which is shown to all residents.
06 November 2015
My mum has been in Holly Tree Lodge for over 2 years now. Throughout this time I have been pleased with the care my mum receives. All the staff I have encountered over this time have always been kind and considerate to both my mum and other residents. Recently I have noticed a few new members of staff and hopefully they will be just as professional as the previous members. The home is always clean and my mum's bedroom is always clean and fresh bedding is supplied daily.
29 October 2015
When my dad was diagnosed with dementia and unable to care for himself it was a massive challenge to find suitable care - Holly Tree Lodge was the place that accepted dad for who he was and not just the difficulties he had and faced in the future. As his daughter living abroad the staff at Holly Tree Lodge are wonderful. I ring a couple of times a week and they always answer any questions and freely give accounts of what has been happening. I have trust in everything they do for dad and other people in their care. Would 100+10% recommend them.
Latest Reviews for Holly Tree Lodge
14 April 2023
My mother has spent six years at Holly Tree Lodge, due to her advanced Alzheimer's. During her stay she received excellent and the home also took good care of my father when he visited. They communicated well with us and ensured Mum was always comfortable and clean. They cared for my mother up to her peaceful death, ensuring my brother and father were present as she passed. I would recommend this home for anyone suffering with dementia.
19 November 2021
Although my dad has only been there a very short time (up to now) we think he's landed on his feet, so to speak. The staff have been polite, patient, nothing is too much trouble. Completely understanding and always willing to listen. Long may it last, we are all breathing a big sigh of relief. They are doing an amazing job with (challenging) residents in these unprecedented times. Many, many thanks from our family to them all.
27 October 2020
When my mother’s dementia became so severe that she needed to go into a home, my sisters and I investigated many care homes in Derby. Our choice was unanimous and we opted for Holly Tree. When we visited the home we were even more convinced of our choice and have been really pleased ever since. Our mother resided at Holly Tree for 3 years before she sadly died there. Staff seemed genuinely fond of the residents and were always kind and caring. They kept in close communication with us and when my mum finally required end of life care they couldn’t have been better. Unfortunately, she died during COVID, which could have made visiting her at the end very difficult but the staff were brilliant! Mum was moved to a special room that we could enter directly from outside and staff ensured that her needs were met immediately. They were unobtrusive when we were there, yet kind and caring and sat with her at night so Mum was not alone. I couldn’t recommend the home and staff highly enough.
10 January 2020
My mother went into Holly Tree in May 2018 due to having a stroke and dementia which was hard for us as a family to do. But I cannot fault the care that was given to my Mother. All the staff in the home were just great, couldn’t do enough for my mother and when I visited, I could see that she was being looked after so well. My mother took seriously ill in November 2019 and she was put onto End of Life Care and looked after in her room. The staff were amazing during her final days, they were there for my mother and her family, popping in all day long to say Hello and check on my mum, getting the District Nurses in when she needed them. When my mum passed, the home was amazing. All of the staff in Holly Tree deserve a medal. The care they gave and are still giving is just fantastic. Again, my family and I cannot thank you all enough, you helped so much in my Mum’s final months of life and she had a giggle with you all, so carry on the good work.
13 September 2019
Lovely little home, very caring attitude. Can't fault the staff, always there to help with even the most minor things.
26 July 2019
There is a lovely atmosphere at the home, very warm and welcoming. Staff treat the residents (and even visitors) very well, with lots of care and attention. I really cannot speak highly enough of the staff and manager. My Auntie is always clean and tidy, always well cared for, even though she is very challenging at times. Would recommend this home to everybody with no hesitation at all.
16 December 2015
The home itself is light and bright. My mums room is very nice and spotlessly clean. Her clothes are always clean and ironed well. The meals seem nice and my mum has put weight back on. All of the staff seem genuinely fond of residents and very patient. My only criticism would be that there are not enough activities to keep residents engaged and occupied although this may be due to lack of resources.
16 December 2015
My father spent 3 years at Holly Tree Lodge with Dementia, and sadly now also my Auntie has the same condition. I had no hesitation in placing my Auntie at Holly Tree Lodge due to the loving care and attention given to my father by all of the staff during his life there. My Auntie is very happy and is very well looked after again by all of the staff which is evident when I visit her most weekends. Holly Tree Lodge is only as good as the staff that are employed, and with the staff that the owners employ you can not wish or ask for any better care, time and consideration which is shown to all residents.
06 November 2015
My mum has been in Holly Tree Lodge for over 2 years now. Throughout this time I have been pleased with the care my mum receives. All the staff I have encountered over this time have always been kind and considerate to both my mum and other residents. Recently I have noticed a few new members of staff and hopefully they will be just as professional as the previous members. The home is always clean and my mum's bedroom is always clean and fresh bedding is supplied daily.
29 October 2015
When my dad was diagnosed with dementia and unable to care for himself it was a massive challenge to find suitable care - Holly Tree Lodge was the place that accepted dad for who he was and not just the difficulties he had and faced in the future. As his daughter living abroad the staff at Holly Tree Lodge are wonderful. I ring a couple of times a week and they always answer any questions and freely give accounts of what has been happening. I have trust in everything they do for dad and other people in their care. Would 100+10% recommend them.