Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Ivy House

stars
stars 12 October 2015
My wife and I visit the above care home frequently 3-4 times weekly and we find the manager, deputy manager and all the care staff to be very efficient, caring and dedicated to the residents. The staff also offer support to the visitors and show great kindness to everyone, making visits enjoyable in a warm environment. We always look forward to our visits to Ivy House.
Review from Dennis W (Brother-in-law of Resident/Service User)
stars
stars 09 October 2015
In my opinion, Ivy House is the epitome of a care home, more fittingly, a home of care, with care and homely being paramount. The dedication, compassion and attention shown by the management and staff towards the residents, in sometimes the most difficult of circumstances, is truly heart warming, above and beyond any normal call of duty. Should I ever have the need, that is where I would want to be.
Review from Alan R (Husband of Resident/Service User)