Submit a Review for Silver Oaks Residential Care Home
11 Silver Street, Whitwick, Coalville, LE67 5EW
View Full Details of Silver Oaks Residential Care HomeLatest Reviews for Silver Oaks Residential Care Home
23 December 2024
My mother has been in Silver Oaks Residential Care Home for over three years. She has dementia and can be difficult at times. The carers always treat her with patience and kindness. Everyone is friendly and cheerful. I have no doubts that Mum receives the best care.
16 December 2024
Mum receives excellent care at Silver Oaks. All the staff genuinely care for her and understand her individual needs. Super range of activities and entertainment. I'm so glad we chose Silver Oaks.
14 December 2024
As a family, this was a heart breaking decision to place Dad in a care home setting, after looking at lots of different homes we decided to go with Silver Oaks. We really should not have worried as the staff are wonderful, we are very happy with the care and support provided by staff. We are kept up to date with any developments. It has taken Dad awhile to settle, but the staff have been supportive of us as a family also. Thank you.
19 August 2024
Silver Oaks is a lovely residential care home where I feel my mum is very well cared for. All the carers are wonderful and treat my mum with dignity and respect. I feel that the team works very hard but has a large area to cover which can mean that sometimes there are no staff visible in some of the areas where residents are located. I am always kept informed of any care issues and treatments that are prescribed for my mum, and I am made very welcome when I come to visit.
28 November 2023
During her 4 years stay, my stepmother received excellent care at Silver Oaks. She had a lovely room which was always clean and warm and which overlooked the very well-kept garden. She found the food wholesome and tasty. There was always a choice. The staff at Silver Oaks proved to be a team of highly attentive, friendly and knowledgeable people. They knew when it was necessary to bring in the District Nurse, The Doctor or an Ambulance which was very reassuring. I would not hesitate to recommend Silver Oaks.
08 September 2022
Like anybody when a relative is going into a care home, we felt anxious, but these worries were very quickly resolved. The care, attention and support that Silver Oaks gave my 96-year-old aunt and ourselves were excellent. Although my aunt has Alzheimer's, the care staff are friendly and engaging and have made her transition problem free - it really is like a home from home. The whole package for my aunt has far exceeded our expectations, and would highly recommend it to any family.
23 July 2022
Very happy with the care. Mum appears very settled. Mum was not safe whilst at home, and as a family, we are very happy with Silver Oaks. Mum is looking like her usual self again. Would recommend Silver Oaks.
13 December 2021
One of the worst things that my sister and I have ever had to do was make the decision for our mum to go into a care home. The very thought made us feel ill. However, the best thing we did was find “Silver Oaks”. Our mum spent 7-years living in this “home from home”. All staff (including the genuinely lovely owners) are amazing, friendly, caring, lovely people, who will do everything possible to make their residents happy, be it a hug, a chat, a cup of tea or a little walk around the beautiful garden. This care is also extended to the family. They know their residents inside out, from their names and their history, likes and dislikes, and can usually solve any problems they may have. The atmosphere is homely, friendly and caring, with lots of love and laughter. People are treated as individuals, with person-centred care at all times, never regimental. Residents choose when to get up, what to wear, when to eat, (wonderful home-cooked meals and personal choice catered for), and how to spend their time, be it arranged activities or individual choice. Regardless of what is happening, staff always give time to the residents. To us, this was very important to make Mum feel valued as an individual. Silver Oaks gave us peace of mind, and we were able to sleep, even at times when Mum wasn’t well. We trusted the staff implicitly. We would highly recommend this wonderful home (and have done so to family and friends) because that’s what it is – home.
06 December 2019
I cannot rate Silver Oaks highly enough. It truly is a home from home. My mum spent the last 2 years of her life at Silver Oaks and the care was second to none. She was always clean, calm and comfortable. For the last 14 months, she was bed-bound (due to disease progression) and she did not suffer a single pressure sore. The staff turnover is extremely low and it was evident in the last few days of her life (when I was at the home all day) how much the staff involved in her care had grown attached to her. The food is homemade and plentiful and the home itself is spotless. I have no hesitation in recommending Silver Oaks to anyone who has a family member in need of residential care.
02 August 2019
I find Silver Oaks very good and I am very happy here. The food is very good and the staff are very friendly and helpful.
01 June 2018
Beautiful (recently) re-thatched cottage with an extensive rear garden. Just 19 beds and with an excellent Management Team and Staff. All residents look happy, well cared for and loved. All the staff clearly enjoy their work and it shows. No smells of disinfectant or wee. My wife, who has Alzheimer's Disease, is clearly at ease there. I am no longer able to look after her but I am comforted by the fact she is now living in such a lovely place.
27 September 2017
Silver Oaks provides an extremely safe and secure environment for the residents. The staff are committed, friendly and hardworking and the result is a 'home from home' atmosphere. They go over and above what could be thought of as covering basic requirements and individual requests and needs are always catered for. The home is always clean and smells fresh. The residents' clothing and bedding are washed regularly and as items are labelled, they do not end up wearing other peoples' clothes; an important consideration when you have had to move away from home and looking after yourself. The residents are very well fed. Meals are regular and well presented. Individual requests are always met willingly and the cook is excellent. Being situated in a listed building does present a few problems but the staff work hard to overcome them but there can occasionally be an issue with mobility around the building that would not be encountered in a purpose-built home. Overall - excellent care
19 September 2017
My mum was in Silveroaks for two and a half years until she passed away on 6th August 2017. During this time her care was always first class as is the home. The staff are very caring and professional in every way and couldn't do enough for my mum. We were made very welcome every time we came to see mum often we would have tea with mum and fantastic cakes. Every event was catered for birthdays they all had a special tea etc Xmas was a wonderland itself with presents from the staff even Maypole dancing. We have made many friends there and will continue to support the home on their event days. This is not just a care home its a HOME in every way I can't say thank you enough for looking after my mum well done everyone.
19 July 2017
Excellent care provided. Care staff excellent and management. Food is very good and staff meet individual needs and preferences.
21 March 2017
One of the worst things my sister and myself have ever had to so was to see our mum go into a care home due to suffering from dementia. However, one of the best things we ever did was to find Silver Oaks, where we are always made very welcome. Happiness, love and a calming contentment can be felt in every part of the home due to the wonderful staff who are always happy to give that little bit extra. Maybe a chat, a smile, a cup of tea, a reassuring hug, anything to make their residents feel "at home", safe, secure and cared for. Little things mean a lot and staff always have time for the little things that make Silver Oaks so special. Residents are treated with respect as individuals given choices with dignity being maintained at all times. A home in a million.
14 March 2017
As a family, we are very happy with the love and care given to our mother. The atmosphere is friendly and homely. Her needs are met and dealt with quickly and professionally.
23 January 2017
Very pleased with the care my dad receives, he is very happy. The staff are brilliant at their jobs and really look after him. I would definitely recommend Silver Oaks Care Home to anyone thinking about putting a relative into care.
Latest Reviews for Silver Oaks Residential Care Home
23 December 2024
My mother has been in Silver Oaks Residential Care Home for over three years. She has dementia and can be difficult at times. The carers always treat her with patience and kindness. Everyone is friendly and cheerful. I have no doubts that Mum receives the best care.
16 December 2024
Mum receives excellent care at Silver Oaks. All the staff genuinely care for her and understand her individual needs. Super range of activities and entertainment. I'm so glad we chose Silver Oaks.
14 December 2024
As a family, this was a heart breaking decision to place Dad in a care home setting, after looking at lots of different homes we decided to go with Silver Oaks. We really should not have worried as the staff are wonderful, we are very happy with the care and support provided by staff. We are kept up to date with any developments. It has taken Dad awhile to settle, but the staff have been supportive of us as a family also. Thank you.
19 August 2024
Silver Oaks is a lovely residential care home where I feel my mum is very well cared for. All the carers are wonderful and treat my mum with dignity and respect. I feel that the team works very hard but has a large area to cover which can mean that sometimes there are no staff visible in some of the areas where residents are located. I am always kept informed of any care issues and treatments that are prescribed for my mum, and I am made very welcome when I come to visit.
28 November 2023
During her 4 years stay, my stepmother received excellent care at Silver Oaks. She had a lovely room which was always clean and warm and which overlooked the very well-kept garden. She found the food wholesome and tasty. There was always a choice. The staff at Silver Oaks proved to be a team of highly attentive, friendly and knowledgeable people. They knew when it was necessary to bring in the District Nurse, The Doctor or an Ambulance which was very reassuring. I would not hesitate to recommend Silver Oaks.
08 September 2022
Like anybody when a relative is going into a care home, we felt anxious, but these worries were very quickly resolved. The care, attention and support that Silver Oaks gave my 96-year-old aunt and ourselves were excellent. Although my aunt has Alzheimer's, the care staff are friendly and engaging and have made her transition problem free - it really is like a home from home. The whole package for my aunt has far exceeded our expectations, and would highly recommend it to any family.
23 July 2022
Very happy with the care. Mum appears very settled. Mum was not safe whilst at home, and as a family, we are very happy with Silver Oaks. Mum is looking like her usual self again. Would recommend Silver Oaks.
13 December 2021
One of the worst things that my sister and I have ever had to do was make the decision for our mum to go into a care home. The very thought made us feel ill. However, the best thing we did was find “Silver Oaks”. Our mum spent 7-years living in this “home from home”. All staff (including the genuinely lovely owners) are amazing, friendly, caring, lovely people, who will do everything possible to make their residents happy, be it a hug, a chat, a cup of tea or a little walk around the beautiful garden. This care is also extended to the family. They know their residents inside out, from their names and their history, likes and dislikes, and can usually solve any problems they may have. The atmosphere is homely, friendly and caring, with lots of love and laughter. People are treated as individuals, with person-centred care at all times, never regimental. Residents choose when to get up, what to wear, when to eat, (wonderful home-cooked meals and personal choice catered for), and how to spend their time, be it arranged activities or individual choice. Regardless of what is happening, staff always give time to the residents. To us, this was very important to make Mum feel valued as an individual. Silver Oaks gave us peace of mind, and we were able to sleep, even at times when Mum wasn’t well. We trusted the staff implicitly. We would highly recommend this wonderful home (and have done so to family and friends) because that’s what it is – home.
06 December 2019
I cannot rate Silver Oaks highly enough. It truly is a home from home. My mum spent the last 2 years of her life at Silver Oaks and the care was second to none. She was always clean, calm and comfortable. For the last 14 months, she was bed-bound (due to disease progression) and she did not suffer a single pressure sore. The staff turnover is extremely low and it was evident in the last few days of her life (when I was at the home all day) how much the staff involved in her care had grown attached to her. The food is homemade and plentiful and the home itself is spotless. I have no hesitation in recommending Silver Oaks to anyone who has a family member in need of residential care.
02 August 2019
I find Silver Oaks very good and I am very happy here. The food is very good and the staff are very friendly and helpful.
01 June 2018
Beautiful (recently) re-thatched cottage with an extensive rear garden. Just 19 beds and with an excellent Management Team and Staff. All residents look happy, well cared for and loved. All the staff clearly enjoy their work and it shows. No smells of disinfectant or wee. My wife, who has Alzheimer's Disease, is clearly at ease there. I am no longer able to look after her but I am comforted by the fact she is now living in such a lovely place.
27 September 2017
Silver Oaks provides an extremely safe and secure environment for the residents. The staff are committed, friendly and hardworking and the result is a 'home from home' atmosphere. They go over and above what could be thought of as covering basic requirements and individual requests and needs are always catered for. The home is always clean and smells fresh. The residents' clothing and bedding are washed regularly and as items are labelled, they do not end up wearing other peoples' clothes; an important consideration when you have had to move away from home and looking after yourself. The residents are very well fed. Meals are regular and well presented. Individual requests are always met willingly and the cook is excellent. Being situated in a listed building does present a few problems but the staff work hard to overcome them but there can occasionally be an issue with mobility around the building that would not be encountered in a purpose-built home. Overall - excellent care
19 September 2017
My mum was in Silveroaks for two and a half years until she passed away on 6th August 2017. During this time her care was always first class as is the home. The staff are very caring and professional in every way and couldn't do enough for my mum. We were made very welcome every time we came to see mum often we would have tea with mum and fantastic cakes. Every event was catered for birthdays they all had a special tea etc Xmas was a wonderland itself with presents from the staff even Maypole dancing. We have made many friends there and will continue to support the home on their event days. This is not just a care home its a HOME in every way I can't say thank you enough for looking after my mum well done everyone.
19 July 2017
Excellent care provided. Care staff excellent and management. Food is very good and staff meet individual needs and preferences.
21 March 2017
One of the worst things my sister and myself have ever had to so was to see our mum go into a care home due to suffering from dementia. However, one of the best things we ever did was to find Silver Oaks, where we are always made very welcome. Happiness, love and a calming contentment can be felt in every part of the home due to the wonderful staff who are always happy to give that little bit extra. Maybe a chat, a smile, a cup of tea, a reassuring hug, anything to make their residents feel "at home", safe, secure and cared for. Little things mean a lot and staff always have time for the little things that make Silver Oaks so special. Residents are treated with respect as individuals given choices with dignity being maintained at all times. A home in a million.
14 March 2017
As a family, we are very happy with the love and care given to our mother. The atmosphere is friendly and homely. Her needs are met and dealt with quickly and professionally.
23 January 2017
Very pleased with the care my dad receives, he is very happy. The staff are brilliant at their jobs and really look after him. I would definitely recommend Silver Oaks Care Home to anyone thinking about putting a relative into care.