Submit a Review for Parkhouse Grange
47 Park Road, Earl Shilton, Leicester, LE9 7EP
View Full Details of Parkhouse GrangeLatest Reviews for Parkhouse Grange
28 January 2025
The staff at Parkhouse Grange are incredibly caring. They organise excellent events for residents and really go the extra mile to provide wonderful care.
18 December 2024
I used to visit Parkhouse regularly to visit a late family member. The first thing you notice when you walk in is the friendly staff and the cleanliness. We were always greeted with a smiley face and a warm hello. Our relative was always happy and very well cared for, with activities, help with feeding, various parties etc. Management were always available for a chat if we ever needed to talk to them, both very knowledgeable and supportive. Thank you to all the staff at Parkhouse for your neverending care.
14 November 2024
My husband came from another local care home where it was terrible, l found Parkhouse Grange in search of moving him which was July 2023. My husband did not walk or feed himself and after a short while with Parkhouse, the dedicated staff encouraged him, he can now stand and walk with the frame and feed himself.
14 November 2024
My review is consistent, no matter when we visit, one to three visits a week. The first things that greet you when you walk through the door are friendly staff and cleanliness. You can see that the residents are clean and well cared for. The food is prepared to a good standard, the building is maintained and the grounds are kept to a decent standard. Our main comments are that our mother/mother-in-law is happy and safe. It is a relief to us just knowing this!
11 November 2024
Very polite staff, always helpful and caring towards the residents, I couldn't ask for a more perfect home for my dad, they help him with a lot and it's an easily accessible home, if you need to speak to any of the staff members about something they are always on hand to help.
11 November 2024
From the moment he came to Parkhouse Grange during the Covid lockdown, which meant handing him over at the door with his bags of clothes, he was treated with such kindness and care. He settled in so well and never once asked if he could go home. I cannot fault the care he received over nearly three years until his death in July this year. My family and I will always be grateful to the wonderful staff who were so supportive right up to the end.
20 September 2024
My mother has been a resident at Parkhouse Grange for over a year. The staff are friendly, patient, and kind, helping Mum when she requires assistance and ensuring her needs are met. During her stay, Mum has had a fall requiring emergency medical assistance, which was dealt with efficiently and appropriately. The paramedics commenting that the correct procedure had been followed, which they found was not the case in all care homes. This provides reassurance that Mum is well looked after and cared for with dignity.
20 September 2024
My Mother-in-law appears comfortable and relaxed when I visit her. She is at her most animated when there is music playing, which also engages the majority of residents. The activities and entertainment provide a different focus and my Mother-in-law has especially enjoyed the yoga and exercise sessions and the visiting singer. It is also nice to see activities are relevant and up to date. Overall the staff are kind, patient, and caring under what are often challenging circumstances.
10 September 2024
It was with great reluctance that I had to arrange for my mum to go into residential care, possibly one of the worst things I have had to do. However, due to the efficiency of the home it was easier than expected. My mum is now well cared for by staff who are kind, caring, friendly, approachable, patient, and professional. They are always willing to listen and answer any questions and address any concerns. From management and admin to carers, cleaners, laundry staff and entertainment staff, they are all brilliant!
21 August 2024
I have always found on my visits the staff to be helpful and efficient. The rooms are kept clean and tidy and the food and drinks served while I was present, seemed very good.
08 April 2022
My wife has been a resident of this care home since January 2020. From the day she went in, she has received the very best treatment and care from all members of staff. When there have been any issues the staff have kept me informed and I have been consulted at every stage. It was hard during the first Covid-19 lockdown not being able to see my wife but this was in the best interests of the residents and staff. Thankfully the vaccinations have helped to keep Covid at bay but there is no relaxation of the diligence of the care staff. I have no hesitation in recommending Parkhouse Grange when choosing a home for your loved ones.
24 March 2022
My Mum has been a resident for several years now, I wouldn't dream of her being anywhere else and couldn't recommend the home highly enough to be looking for somewhere to care for their or a loved one's needs. Despite my Mum's deteriorating condition, she has always had her needs taken care of in a loving, caring environment.
15 March 2021
My dad was there for nearly 4-months before he passed away, and we couldn't have ask for a better place. He always said that he was looked after ever so well, the home was clean and the staff were exemplary. Would not hesitate to recommend to anyone. Thanks to everyone for all your care during Dad's stay with you.
19 February 2020
Good.
19 February 2020
After only a few weeks we can see a difference in my Mother in Law, seems happy and chatty. Staff seem caring, plenty of interaction. Rooms are nice and kept clean and tidy. Washing comes back ironed and on coat hangers. A choice of meals too. Very happy.
13 February 2020
My mother was cared for by the wonderful caring and professional PHG team. It was a warm bath for both her and our family. The attention to not only the physical and mental health of my mother, but also the emotional path she and our family must walk, was just wonderful. Above and beyond our expectations.
10 October 2019
I was looking for a care home nearer to myself for my elderly mother who is in her 90's and widowed. She was suffering from early-onset dementia and short term memory loss and earlier in the year had collapsed at home and spent several weeks in hospital and rehabilitation care in a local care home. It was obvious that even with 4 daily visits from carers, she was not coping or eating and she complained of loneliness. Since moving to Parkhouse Grange her condition has improved and she is now very happy and cared for and safe.
30 August 2019
Looked after loved one very well and still does. Looks like an excellent menu every day, only downside my loved one seems to wander about not looking happy sometimes.
13 June 2019
My husband has young onset Alzheimer's. We were concerned because he is so much younger than would normally be associated with a care home, but he has settled in really well and loves the staff. The care he receives is excellent, cannot fault the staff. The staff are friendly and helpful.
30 January 2018
All the people involved with the everyday running of this care home are excellent. I am always delighted to visit my mother at Parkhouse Grange. Unfortunately, my mother is currently unwell and everyone there is supportive of trying to get her back on track. This is very reassuring to me considering how busy everyone is. Thank you all at Parkhouse Grange.
Latest Reviews for Parkhouse Grange
28 January 2025
The staff at Parkhouse Grange are incredibly caring. They organise excellent events for residents and really go the extra mile to provide wonderful care.
18 December 2024
I used to visit Parkhouse regularly to visit a late family member. The first thing you notice when you walk in is the friendly staff and the cleanliness. We were always greeted with a smiley face and a warm hello. Our relative was always happy and very well cared for, with activities, help with feeding, various parties etc. Management were always available for a chat if we ever needed to talk to them, both very knowledgeable and supportive. Thank you to all the staff at Parkhouse for your neverending care.
14 November 2024
My husband came from another local care home where it was terrible, l found Parkhouse Grange in search of moving him which was July 2023. My husband did not walk or feed himself and after a short while with Parkhouse, the dedicated staff encouraged him, he can now stand and walk with the frame and feed himself.
14 November 2024
My review is consistent, no matter when we visit, one to three visits a week. The first things that greet you when you walk through the door are friendly staff and cleanliness. You can see that the residents are clean and well cared for. The food is prepared to a good standard, the building is maintained and the grounds are kept to a decent standard. Our main comments are that our mother/mother-in-law is happy and safe. It is a relief to us just knowing this!
11 November 2024
Very polite staff, always helpful and caring towards the residents, I couldn't ask for a more perfect home for my dad, they help him with a lot and it's an easily accessible home, if you need to speak to any of the staff members about something they are always on hand to help.
11 November 2024
From the moment he came to Parkhouse Grange during the Covid lockdown, which meant handing him over at the door with his bags of clothes, he was treated with such kindness and care. He settled in so well and never once asked if he could go home. I cannot fault the care he received over nearly three years until his death in July this year. My family and I will always be grateful to the wonderful staff who were so supportive right up to the end.
20 September 2024
My mother has been a resident at Parkhouse Grange for over a year. The staff are friendly, patient, and kind, helping Mum when she requires assistance and ensuring her needs are met. During her stay, Mum has had a fall requiring emergency medical assistance, which was dealt with efficiently and appropriately. The paramedics commenting that the correct procedure had been followed, which they found was not the case in all care homes. This provides reassurance that Mum is well looked after and cared for with dignity.
20 September 2024
My Mother-in-law appears comfortable and relaxed when I visit her. She is at her most animated when there is music playing, which also engages the majority of residents. The activities and entertainment provide a different focus and my Mother-in-law has especially enjoyed the yoga and exercise sessions and the visiting singer. It is also nice to see activities are relevant and up to date. Overall the staff are kind, patient, and caring under what are often challenging circumstances.
10 September 2024
It was with great reluctance that I had to arrange for my mum to go into residential care, possibly one of the worst things I have had to do. However, due to the efficiency of the home it was easier than expected. My mum is now well cared for by staff who are kind, caring, friendly, approachable, patient, and professional. They are always willing to listen and answer any questions and address any concerns. From management and admin to carers, cleaners, laundry staff and entertainment staff, they are all brilliant!
21 August 2024
I have always found on my visits the staff to be helpful and efficient. The rooms are kept clean and tidy and the food and drinks served while I was present, seemed very good.
08 April 2022
My wife has been a resident of this care home since January 2020. From the day she went in, she has received the very best treatment and care from all members of staff. When there have been any issues the staff have kept me informed and I have been consulted at every stage. It was hard during the first Covid-19 lockdown not being able to see my wife but this was in the best interests of the residents and staff. Thankfully the vaccinations have helped to keep Covid at bay but there is no relaxation of the diligence of the care staff. I have no hesitation in recommending Parkhouse Grange when choosing a home for your loved ones.
24 March 2022
My Mum has been a resident for several years now, I wouldn't dream of her being anywhere else and couldn't recommend the home highly enough to be looking for somewhere to care for their or a loved one's needs. Despite my Mum's deteriorating condition, she has always had her needs taken care of in a loving, caring environment.
15 March 2021
My dad was there for nearly 4-months before he passed away, and we couldn't have ask for a better place. He always said that he was looked after ever so well, the home was clean and the staff were exemplary. Would not hesitate to recommend to anyone. Thanks to everyone for all your care during Dad's stay with you.
19 February 2020
Good.
19 February 2020
After only a few weeks we can see a difference in my Mother in Law, seems happy and chatty. Staff seem caring, plenty of interaction. Rooms are nice and kept clean and tidy. Washing comes back ironed and on coat hangers. A choice of meals too. Very happy.
13 February 2020
My mother was cared for by the wonderful caring and professional PHG team. It was a warm bath for both her and our family. The attention to not only the physical and mental health of my mother, but also the emotional path she and our family must walk, was just wonderful. Above and beyond our expectations.
10 October 2019
I was looking for a care home nearer to myself for my elderly mother who is in her 90's and widowed. She was suffering from early-onset dementia and short term memory loss and earlier in the year had collapsed at home and spent several weeks in hospital and rehabilitation care in a local care home. It was obvious that even with 4 daily visits from carers, she was not coping or eating and she complained of loneliness. Since moving to Parkhouse Grange her condition has improved and she is now very happy and cared for and safe.
30 August 2019
Looked after loved one very well and still does. Looks like an excellent menu every day, only downside my loved one seems to wander about not looking happy sometimes.
13 June 2019
My husband has young onset Alzheimer's. We were concerned because he is so much younger than would normally be associated with a care home, but he has settled in really well and loves the staff. The care he receives is excellent, cannot fault the staff. The staff are friendly and helpful.
30 January 2018
All the people involved with the everyday running of this care home are excellent. I am always delighted to visit my mother at Parkhouse Grange. Unfortunately, my mother is currently unwell and everyone there is supportive of trying to get her back on track. This is very reassuring to me considering how busy everyone is. Thank you all at Parkhouse Grange.