Submit a Review for Pinglenook Residential Home
229 Sileby Road, Barrow upon Soar, Leicester, LE12 8LP
View Full Details of Pinglenook Residential HomeLatest Reviews for Pinglenook Residential Home
08 July 2024
After a lot of difficult thought, we had to find a place for our sister who has Alzheimer's into a care home. Pinglenook was so nice and they took care of her. The staff are so wonderful and we can't thank them enough.
19 June 2024
Always found the home very clean and friendly, whenever whatever time we visited my sister. The staff always showing genuine love and respect for the residents in their care.
26 March 2024
I find they are really good with my mother. It is a small home and they all try really hard. My mother was in a larger home with a better report but found it terrible. It’s so much better to have a personal touch.
21 May 2023
My mum went to Pinglenook Residential Care Home from hospital and the care she has received has been excellent. The staff are very friendly and caring, the food is excellent, it’s clean and warm it’s all you want a care home to be. Mum has Alzheimer’s but is much better physically in the short time she’s been there which I put down to the food, she is eating and drinking far more than she did at home. When I or family and friends have visited we’ve always been offered a drink and either cake or biscuits. I cannot praise the place highly enough. Do not go by the CQC report, go and see it for yourself.
16 January 2023
Their care is amazing. My mum is looked after very well. Care staff are polite and nothing is too much trouble. I am well-informed of my mum's health and well-being at all times. The nursing home is clean and tidy. Staff are so very good with all who live there.
09 January 2023
Good care. Friendly staff.
04 January 2023
The carers are brilliant, they do their job really well and in the majority of cases I am kept up to date with my mum's care. The improvements that have been made around the home have been fantastic, the only criticism is the door handles to the bedrooms which are difficult to turn and I catch my hand every time. My mum struggles to turn the handles. My mum complains about the food, I can't comment on this and I do not see it. Her clothes do not always return to her after being washed and on a few occasions, other residents have been wearing her clothes. I do believe that the residents are bored and need more activities. I think maybe having volunteers come in to do games and things would be great. These are just simple things that hopefully will improve in time. I am happy and confident that my mum is being cared for very well. She is happy at Pinglenook. I have seen vast improvements already this year.
23 June 2021
My father-in-law came to Pinglenook Residential Care Home as he has been diagnosed with Dementia and unable to care for himself. The staff are lovely with him - very caring and attentive with him.
22 June 2021
My dad has been here two weeks and been made to feel very welcome, staff seem very nice and caring.
17 June 2021
My father has been a resident here for some time and is settled and happy. Pinglenook has a homely and caring atmosphere. The staff are caring and communicative. They have worked hard to keep the residents safe and well during the past difficult year. They look after my father's needs and understand his dementia. The housekeeping always seems to be of a high standard and the staff seem aware of the importance of good nutrition. My father always tells me that the food is good. Overall I am happy with the home.
05 March 2020
My dad was in this cafe home as a temporary resident and now has become a permanent resident. We had no worries with choosing this care home for dad to stay in as we had all decided that there was no way we could give dad the care he needs at home with his dementia. He is well looked after his needs are always met. Staff are always on hand to discuss any concerns about his care and health. I wouldn’t want him anywhere else. I know I can leave my dad here and he will get the best care he should have but on the other hand if I did have any problems the manager and head senior are always at hand and always listen and the other staff are always there to listen and help if they can as well. Thank you to all at Pinglenook.
14 February 2020
I have no previous experience of this type of property and I couldn't pick any faults with this one.
23 October 2019
My husband was at Pinglenool for three months before he died. The care home and staff are excellent and I had no hesitation choosing Pinglenook as my mother had spent the last 18 months of her life there. Everyone is wonderful.
18 October 2019
My mother has dementia and is well looked after. Staff are friendly and welcoming. She has a lovely room which is always clean and tidy.
18 October 2019
My husband has been at Pinglenook since January of this year. I have found the staff are very helpful and always available to myself and other members of our family. My husband is looked after very well. Nothing is too much trouble. The carers are always there if there are any concerns.
02 August 2019
Mum is very happy here, the staff and management are always happy to help and very caring. The home has come on in leaps and bounds over the last year.
13 May 2019
My 98 year old auntie came to Pinglenook at very short notice after a hospital stay. She was unable to continue to live an independent life in her own home. I was so very lucky to get a place in Pinglenook. My auntie had her 99th birthday there before passing away recently. I can’t recommend the quality of care she received in her last year enough. She was kept beautifully clean at all times, lovely home cooked meals and a very nice room. The home is clean and smells as fresh as a daisy. Pinglenook is a residential care home. It was my aunties home and the care staff were outstanding. They made her happy and really bothered with every aspect of her care which enabled my auntie to enjoy her last months. They made her feel like family. Thank you to both management and the loving staff who cared for my auntie.
17 January 2019
Staff are very friendly and courteous. Home is warm and homely. Food is good. The manager is very obliging and responsive. It is a small home but very well run. Would definitely recommend it.
17 January 2019
Very pleasant carers. Most helpful, very attentive to all residents.
09 January 2019
My mum has been here for the past two years. She has always been looked after in a very friendly, caring way.
Latest Reviews for Pinglenook Residential Home
08 July 2024
After a lot of difficult thought, we had to find a place for our sister who has Alzheimer's into a care home. Pinglenook was so nice and they took care of her. The staff are so wonderful and we can't thank them enough.
19 June 2024
Always found the home very clean and friendly, whenever whatever time we visited my sister. The staff always showing genuine love and respect for the residents in their care.
26 March 2024
I find they are really good with my mother. It is a small home and they all try really hard. My mother was in a larger home with a better report but found it terrible. It’s so much better to have a personal touch.
21 May 2023
My mum went to Pinglenook Residential Care Home from hospital and the care she has received has been excellent. The staff are very friendly and caring, the food is excellent, it’s clean and warm it’s all you want a care home to be. Mum has Alzheimer’s but is much better physically in the short time she’s been there which I put down to the food, she is eating and drinking far more than she did at home. When I or family and friends have visited we’ve always been offered a drink and either cake or biscuits. I cannot praise the place highly enough. Do not go by the CQC report, go and see it for yourself.
16 January 2023
Their care is amazing. My mum is looked after very well. Care staff are polite and nothing is too much trouble. I am well-informed of my mum's health and well-being at all times. The nursing home is clean and tidy. Staff are so very good with all who live there.
09 January 2023
Good care. Friendly staff.
04 January 2023
The carers are brilliant, they do their job really well and in the majority of cases I am kept up to date with my mum's care. The improvements that have been made around the home have been fantastic, the only criticism is the door handles to the bedrooms which are difficult to turn and I catch my hand every time. My mum struggles to turn the handles. My mum complains about the food, I can't comment on this and I do not see it. Her clothes do not always return to her after being washed and on a few occasions, other residents have been wearing her clothes. I do believe that the residents are bored and need more activities. I think maybe having volunteers come in to do games and things would be great. These are just simple things that hopefully will improve in time. I am happy and confident that my mum is being cared for very well. She is happy at Pinglenook. I have seen vast improvements already this year.
23 June 2021
My father-in-law came to Pinglenook Residential Care Home as he has been diagnosed with Dementia and unable to care for himself. The staff are lovely with him - very caring and attentive with him.
22 June 2021
My dad has been here two weeks and been made to feel very welcome, staff seem very nice and caring.
17 June 2021
My father has been a resident here for some time and is settled and happy. Pinglenook has a homely and caring atmosphere. The staff are caring and communicative. They have worked hard to keep the residents safe and well during the past difficult year. They look after my father's needs and understand his dementia. The housekeeping always seems to be of a high standard and the staff seem aware of the importance of good nutrition. My father always tells me that the food is good. Overall I am happy with the home.
05 March 2020
My dad was in this cafe home as a temporary resident and now has become a permanent resident. We had no worries with choosing this care home for dad to stay in as we had all decided that there was no way we could give dad the care he needs at home with his dementia. He is well looked after his needs are always met. Staff are always on hand to discuss any concerns about his care and health. I wouldn’t want him anywhere else. I know I can leave my dad here and he will get the best care he should have but on the other hand if I did have any problems the manager and head senior are always at hand and always listen and the other staff are always there to listen and help if they can as well. Thank you to all at Pinglenook.
14 February 2020
I have no previous experience of this type of property and I couldn't pick any faults with this one.
23 October 2019
My husband was at Pinglenool for three months before he died. The care home and staff are excellent and I had no hesitation choosing Pinglenook as my mother had spent the last 18 months of her life there. Everyone is wonderful.
18 October 2019
My mother has dementia and is well looked after. Staff are friendly and welcoming. She has a lovely room which is always clean and tidy.
18 October 2019
My husband has been at Pinglenook since January of this year. I have found the staff are very helpful and always available to myself and other members of our family. My husband is looked after very well. Nothing is too much trouble. The carers are always there if there are any concerns.
02 August 2019
Mum is very happy here, the staff and management are always happy to help and very caring. The home has come on in leaps and bounds over the last year.
13 May 2019
My 98 year old auntie came to Pinglenook at very short notice after a hospital stay. She was unable to continue to live an independent life in her own home. I was so very lucky to get a place in Pinglenook. My auntie had her 99th birthday there before passing away recently. I can’t recommend the quality of care she received in her last year enough. She was kept beautifully clean at all times, lovely home cooked meals and a very nice room. The home is clean and smells as fresh as a daisy. Pinglenook is a residential care home. It was my aunties home and the care staff were outstanding. They made her happy and really bothered with every aspect of her care which enabled my auntie to enjoy her last months. They made her feel like family. Thank you to both management and the loving staff who cared for my auntie.
17 January 2019
Staff are very friendly and courteous. Home is warm and homely. Food is good. The manager is very obliging and responsive. It is a small home but very well run. Would definitely recommend it.
17 January 2019
Very pleasant carers. Most helpful, very attentive to all residents.
09 January 2019
My mum has been here for the past two years. She has always been looked after in a very friendly, caring way.