Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Cherre Residential Care

stars
stars 03 January 2019
As you can only use 1,000 letters and cannot say anything that has happened, read between the lines. This place employs people who mostly do not have a proper understanding of all residents' needs and mental ability due to their illnesses. There is a lack of care, especially at night. I do not feel my daughter is cared for properly and the home, in general, is not homely at all. Facilities are basic, there is no proper garden, the residents' washing isn't washed properly or ironed. Staff turnover is bad and due to some cultural differences, there is a lack of understanding when trying to communicate. This needs to be said as it is important for residents and their parents. There is a lack of proper care and going the extra mile here. The home is basic and everything is on a budget. Managers do not take kindly to complaints and you will be made to feel insignificant. I do not recommend this place.
Review from Sharon C (Mother of Resident/Service User)