Cant fault the staff very good with the patients and family members. Always there to help.
Everyone is friendly, my dad is very happy.
Home is warm and very clean, all staff are friendly and accommodating at all times, quality of food is first rate and the fact that its prepared on site gives that home cooked feeling. Activities provided are well delivered and are really enjoyable encouraging all to participate. I have to say that overall I believe this to be a first rate facility well run Always a good sign when residents appear to be happy to be there
Very good care home. My brother is well cared for. The staff are friendly and helpful. Attentive to my brother's needs and keep the family informed.
Respectful carers treating residents with good care and dignity. Very clean and well maintained home, bright, modern and very well kept both inside and out. Approachable senior staff that take on board your requirements and needs. The home cooked meals are well balanced and nutritional. Overall, I would highly recommend this care home.
My sister's care at Cooper House is 100%. The staff are very kind and caring and work very hard to support the residents. Thank you for looking after my sister.
I am impressed with the amount of care and help in this lovely care home.
My mum seems very happy at Cooper House. Staff are lovely and always friendly. There's always something going on to keep the residents happy whether it be crafts or visitors, from singers to pets. Would recommend.
The staff at Cooper House are very caring of my mum and perceptive of her needs. They are also supportive of us as a family and always inform us of changes in needs. My mum's meals are complete and ever-changing. The care team and staff liaise with the medical team if they notice any concerns. They continually keep me informed of any worries. Thank you.
All Cooper House staff are approachable and nothing is every too much trouble to ask. Kind, considerate and caring.
I would highly recommend Cooper House! The staff are all lovely, very friendly atmosphere and are very caring to the residents needs. The food is lovely and the entertainment is great. The manager has certainly turned the home around, she is amazing.
Mum has been in Cooper House for three months. In that time she has been treated with so much care. I feel comfortable leaving her after each visit as I know her needs are met and she will have all the care she needs. The staff are very friendly and go out of their way to make Mum and visitors welcome.
Lovely home, always makes you welcome, tea and biscuits, look after my mum really well. Staff are lovely. Would recommend this home to everybody.
Mum has lived at Cooper House Care Home for nearly three years. I highly recommend the care home and Mum is very happy there. The staff are so nice and friendly, caring and respectful and considerate of Mum's feelings. Always a happy atmosphere. Management and office staff are very approachable and easy to contact. I am always made to feel welcome. Everyone is treated with dignity. Mum has a cosy, clean and tidy room. Her laundry is done daily. The food is excellent, good choice and all home-cooked. Staff sort out Mum's mobile to ring me daily. She is always happy and she loves the weekly hairdressers!
My husband has only been in the home for a week. I am very pleased how he is being looked after, all the ladies here are very friendly, everywhere is so nice and clean.
All-round very good, my mam is very happy there which is all I can ask for.
Both Mum and Dad loved Cooper House, from entering through the door It was like home from home. The staff are amazing and always made me feel so welcome, as well as Mum and Dad I felt it was my home too. They both had really nice bright rooms, adequately furnished which were kept spotlessly clean. There was always a lovely atmosphere even on the busiest of days and staff always took time out to chat. The care provided by Cooper House was brilliant and I felt reassured both Mum and Dad were in the best place to have all their needs met. Mum and Dad both passed away at Cooper House due to underlying health conditions and whilst a sad time I couldn’t have wished for a better place for them to have spent their last few years together. Thank you to each and every one of you, you are all truly amazing.
All I can say is I am happy here. It's nice, I like it.
The staff are really good and very friendly.
The review was dealt with extremely professionally and with great compassion. It was comforting to know that the staff are extremely caring and experienced.
Cant fault the staff very good with the patients and family members. Always there to help.
Everyone is friendly, my dad is very happy.
Home is warm and very clean, all staff are friendly and accommodating at all times, quality of food is first rate and the fact that its prepared on site gives that home cooked feeling. Activities provided are well delivered and are really enjoyable encouraging all to participate. I have to say that overall I believe this to be a first rate facility well run Always a good sign when residents appear to be happy to be there
Very good care home. My brother is well cared for. The staff are friendly and helpful. Attentive to my brother's needs and keep the family informed.
Respectful carers treating residents with good care and dignity. Very clean and well maintained home, bright, modern and very well kept both inside and out. Approachable senior staff that take on board your requirements and needs. The home cooked meals are well balanced and nutritional. Overall, I would highly recommend this care home.
My sister's care at Cooper House is 100%. The staff are very kind and caring and work very hard to support the residents. Thank you for looking after my sister.
I am impressed with the amount of care and help in this lovely care home.
My mum seems very happy at Cooper House. Staff are lovely and always friendly. There's always something going on to keep the residents happy whether it be crafts or visitors, from singers to pets. Would recommend.
The staff at Cooper House are very caring of my mum and perceptive of her needs. They are also supportive of us as a family and always inform us of changes in needs. My mum's meals are complete and ever-changing. The care team and staff liaise with the medical team if they notice any concerns. They continually keep me informed of any worries. Thank you.
All Cooper House staff are approachable and nothing is every too much trouble to ask. Kind, considerate and caring.
I would highly recommend Cooper House! The staff are all lovely, very friendly atmosphere and are very caring to the residents needs. The food is lovely and the entertainment is great. The manager has certainly turned the home around, she is amazing.
Mum has been in Cooper House for three months. In that time she has been treated with so much care. I feel comfortable leaving her after each visit as I know her needs are met and she will have all the care she needs. The staff are very friendly and go out of their way to make Mum and visitors welcome.
Lovely home, always makes you welcome, tea and biscuits, look after my mum really well. Staff are lovely. Would recommend this home to everybody.
Mum has lived at Cooper House Care Home for nearly three years. I highly recommend the care home and Mum is very happy there. The staff are so nice and friendly, caring and respectful and considerate of Mum's feelings. Always a happy atmosphere. Management and office staff are very approachable and easy to contact. I am always made to feel welcome. Everyone is treated with dignity. Mum has a cosy, clean and tidy room. Her laundry is done daily. The food is excellent, good choice and all home-cooked. Staff sort out Mum's mobile to ring me daily. She is always happy and she loves the weekly hairdressers!
My husband has only been in the home for a week. I am very pleased how he is being looked after, all the ladies here are very friendly, everywhere is so nice and clean.
All-round very good, my mam is very happy there which is all I can ask for.
Both Mum and Dad loved Cooper House, from entering through the door It was like home from home. The staff are amazing and always made me feel so welcome, as well as Mum and Dad I felt it was my home too. They both had really nice bright rooms, adequately furnished which were kept spotlessly clean. There was always a lovely atmosphere even on the busiest of days and staff always took time out to chat. The care provided by Cooper House was brilliant and I felt reassured both Mum and Dad were in the best place to have all their needs met. Mum and Dad both passed away at Cooper House due to underlying health conditions and whilst a sad time I couldn’t have wished for a better place for them to have spent their last few years together. Thank you to each and every one of you, you are all truly amazing.
All I can say is I am happy here. It's nice, I like it.
The staff are really good and very friendly.
The review was dealt with extremely professionally and with great compassion. It was comforting to know that the staff are extremely caring and experienced.