Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Diwali Nivas

stars
stars 18 October 2017
I am quite happy with the care and attention received for my mum from the carers and with the service they are providing. I would definitely recommend to others.
Review from Jaya P (Daughter of Resident/Service User)
stars
stars 16 October 2017
My sister has been a resident here for a year or more. She has received a high standard of care from very caring and professional staff. A lovely home for the Asian elderly. I am disabled and attend on alternate days to visit and provide some support. Sadly, her memory is failing and at times she request that I leave, this I do upon request, hoping that she calms down. I am accepted by everyone and treated like a family member and made very welcome by all of the friendly staff. They even provide a meal for me frequently. A high-quality Asian lifestyle and culture is provided. Thank you.
Review from Watson F (Brother of Resident/Service User)
stars
stars 13 October 2017
I think residents are looked after well. Especially staff and management are wonderful, friendly, supportive and caring. Also, dinner for residents is really good.
Review from Chanda P (Daughter of Resident/Service User)
stars
stars 13 October 2017
My mother-in-law was here for a short stay and has been very happy with all aspects of the caring role provided here. It is a warm and inviting care home and has wonderful staff. Will definitely be using this care home again.
Review from Kamaljit R (Daughter-in-law of Resident/Service User)
stars
stars 13 October 2017
Great care staff, great care and food and needs of residents.
Review from Parmod H (Son of Resident/Service User)
stars
stars 14 August 2017
I visit my parent on a daily basis and am always greeted with a warm welcome from all the members of staff. Their commitment, dedication, support and love towards all the residents is clearly visible. All the residents are treated equally and with respect. My parents' needs (as with all the other residents) are fully met in terms of culture, religious beliefs and dietary. I believe the care home as a safe, secure and a happy place for my parent.
Review from Angela G (Daughter of Resident/Service User)