Submit a Review for Spencefield Grange
Davenport Road, Evington, Leicester, LE5 6SD
View Full Details of Spencefield GrangeLatest Reviews for Spencefield Grange
23 January 2025
My mother received the most excellent care and attention during her residency. The staff were caring, patient, attentive and treated her with the utmost dignity. She was well looked after and loved all the way until her passing. During her last few days the staff went above and beyond to ensure she was comfortable and well cared for which made her passing a peaceful one.
05 March 2024
My late husband was a resident of Spencefield Grange for 13 months. I was enormously impressed by the kindness and compassion he was shown, even though his behaviour was at times challenging. He was always treated respectfully and with dignity. He had been in a different care home for assessment for three months, where he was neglected and spoken to rudely - as was I. By contrast, the staff at Spencefield were always welcoming and friendly, creating a positive, warm atmosphere.
24 August 2023
I am very impressed with the care home they took really good care of my grandad. They are very polite and caring. They show the residents a lot of respect and are very patient with them. They have a good variety of food and drinks. The rooms are very clean for the residents. The staff are always willing to help no matter how busy they are. Very welcoming feeling when you arrive. I would definitely recommend this care home.
09 June 2023
Staff are very kind, caring and friendly. Always could visit whenever we wanted to. I was very pleased with everything. My only concern was there was a very strange disinfectant smell on everything.
30 January 2023
I have been in the home and it is perfect. The staff are helpful and kind, and there is nothing to regret.
14 November 2022
Avoid at all costs! This home is simply terrible. The lack of care to my stepmother was a constant joke. Due to covid, it took me 15 months before I could move her. Dirty clothes, lost clothing, she wasn't showered, very often constantly smelly, clothing damaged. She was not even allowed a towel in their toilets. When she contracted covid the home didn't even bother to inform any family member. Honestly, the list goes on and on. I truly wouldn't leave anyone here.
07 September 2022
The customer service and caring for my father were very good. The freedom for him to move around is what was needed for his time spent there. The management and staff were extremely helpful, and phone access to know his condition has been excellent. I am glad my father was happy with his time spent there. Continue the good work.
23 August 2022
Da y staff really nice and other day residents are really nice to me.
19 August 2022
I enjoy the company of everything and all staff, and my room and everything.
12 July 2022
Mum never wanted to go into a home - like so many, but now she wishes she had gone in earlier. The carers she loves and holds very close. She thinks herself so very lucky to be in such a home that really respects and values their clients. I know my mum can be "trifle challenging" at times, but the team seem to "know" their clients and treat them accordingly. I recently travelled from New Zealand to visit my mum and was absolutely astounded by the warmth and care I both saw and received. The activities that are put on are amazing. Well done, team - until next year.
10 March 2022
Nice, friendly home. More activities could be appreciated as previous.
10 March 2022
Very pleased with Mum, she's well looked after. It will be great when we can come and see her ad-hoc again. Staff friendly, have a great relationship with them.
24 May 2021
I have been looked after well. The food is lovely, and the staff and managers are great.
11 March 2020
The staff are always welcoming and all the residents are friendly. The dining room is particularly nice, bright and welcoming. The activities coordinator is always cheerful and encourages the residents in different activities he is always happy and smiling. My friend is happy and comfortable.
03 March 2020
Very friendly staff and a great level of care. My aunt has settled in really well and has made a lot of new friends and feels safe and looked after.
25 February 2020
I am very happy here, the service is very good especially the entertainment provided. The food is very good and I am allowed to be independent to a degree.
25 February 2020
Very pleased with the staff.
03 February 2020
She was happy and the staff are lovely, very helpful and friendly.
22 January 2020
Being looked after very well.
22 January 2020
Enjoy the trips out very much and being able to go shopping. Looked after very well and the care is nice here.
Latest Reviews for Spencefield Grange
23 January 2025
My mother received the most excellent care and attention during her residency. The staff were caring, patient, attentive and treated her with the utmost dignity. She was well looked after and loved all the way until her passing. During her last few days the staff went above and beyond to ensure she was comfortable and well cared for which made her passing a peaceful one.
05 March 2024
My late husband was a resident of Spencefield Grange for 13 months. I was enormously impressed by the kindness and compassion he was shown, even though his behaviour was at times challenging. He was always treated respectfully and with dignity. He had been in a different care home for assessment for three months, where he was neglected and spoken to rudely - as was I. By contrast, the staff at Spencefield were always welcoming and friendly, creating a positive, warm atmosphere.
24 August 2023
I am very impressed with the care home they took really good care of my grandad. They are very polite and caring. They show the residents a lot of respect and are very patient with them. They have a good variety of food and drinks. The rooms are very clean for the residents. The staff are always willing to help no matter how busy they are. Very welcoming feeling when you arrive. I would definitely recommend this care home.
09 June 2023
Staff are very kind, caring and friendly. Always could visit whenever we wanted to. I was very pleased with everything. My only concern was there was a very strange disinfectant smell on everything.
30 January 2023
I have been in the home and it is perfect. The staff are helpful and kind, and there is nothing to regret.
14 November 2022
Avoid at all costs! This home is simply terrible. The lack of care to my stepmother was a constant joke. Due to covid, it took me 15 months before I could move her. Dirty clothes, lost clothing, she wasn't showered, very often constantly smelly, clothing damaged. She was not even allowed a towel in their toilets. When she contracted covid the home didn't even bother to inform any family member. Honestly, the list goes on and on. I truly wouldn't leave anyone here.
07 September 2022
The customer service and caring for my father were very good. The freedom for him to move around is what was needed for his time spent there. The management and staff were extremely helpful, and phone access to know his condition has been excellent. I am glad my father was happy with his time spent there. Continue the good work.
23 August 2022
Da y staff really nice and other day residents are really nice to me.
19 August 2022
I enjoy the company of everything and all staff, and my room and everything.
12 July 2022
Mum never wanted to go into a home - like so many, but now she wishes she had gone in earlier. The carers she loves and holds very close. She thinks herself so very lucky to be in such a home that really respects and values their clients. I know my mum can be "trifle challenging" at times, but the team seem to "know" their clients and treat them accordingly. I recently travelled from New Zealand to visit my mum and was absolutely astounded by the warmth and care I both saw and received. The activities that are put on are amazing. Well done, team - until next year.
10 March 2022
Nice, friendly home. More activities could be appreciated as previous.
10 March 2022
Very pleased with Mum, she's well looked after. It will be great when we can come and see her ad-hoc again. Staff friendly, have a great relationship with them.
24 May 2021
I have been looked after well. The food is lovely, and the staff and managers are great.
11 March 2020
The staff are always welcoming and all the residents are friendly. The dining room is particularly nice, bright and welcoming. The activities coordinator is always cheerful and encourages the residents in different activities he is always happy and smiling. My friend is happy and comfortable.
03 March 2020
Very friendly staff and a great level of care. My aunt has settled in really well and has made a lot of new friends and feels safe and looked after.
25 February 2020
I am very happy here, the service is very good especially the entertainment provided. The food is very good and I am allowed to be independent to a degree.
25 February 2020
Very pleased with the staff.
03 February 2020
She was happy and the staff are lovely, very helpful and friendly.
22 January 2020
Being looked after very well.
22 January 2020
Enjoy the trips out very much and being able to go shopping. Looked after very well and the care is nice here.