Latest Reviews for St Georges
03 February 2025
My mum joined St George's in October 2021. Since then she has been extremely well-cared for and the staff have been incredible, always going above and beyond to make sure mum's needs were met. A lovely atmosphere has been created in the home and the carers are without exception friendly and cheerful. Mum now sadly passed away, but we will always be thankful to St George's for making her last years as positive and comfortable as possible. Can't thank them enough.
24 January 2025
My mum spent the last 3 years at St George's. She was treated with respect and dignity by all the staff. She had severe dementia and was not always an easy resident to deal with but the staff were always extremely supportive and patient with her. We were always kept informed of any changes or concerns regarding mum no matter what time of the day or night. As a family we are very thankful for the love and care provided to her in the last few years of her life.
26 November 2024
Came to see my brother. I noticed how clean the care home was and met a couple of staff, one staff member in particular was great, a credit to St Georges Care Home and my brother is very happy here. All in all fantastic. Just met the manager, a wonderful lady, what a great team of workers.
02 September 2024
My mother was a resident for 3.5 years. During this time the staff cared for her exceptionally well. often in challenging circumstances until she passed away. Will be forever thankful.
26 August 2024
All staff are very friendly and helpful they treat the residents with respect and care, nothing is a problem or chore, very happy to go above and beyond to ensure all the residents are safe, entertained and looked well after. It is a pleasure to see them with the residents going about their normal daily tasks, assisting the residents and ensuring they are comfortable, healthy and happy.
18 April 2024
My mum wasn’t at St Georges for long and she sadly passed away there. There is an instant feeling of warmth and cosiness when you walk in. The staff are always friendly and helpful and looked after Mum very well. It is obvious that they genuinely care. The home is very well led, the manager is right at the heart of the home and often to be found out and about with the residents. It’s very clean, some modernisation would be nice, funding permitted, but the most important thing is that it’s a clean and very caring environment. The location is lovely. I would certainly recommend this home.
08 April 2024
My mum has been a resident of St Georges for three years. Recently, she went into hospital and was very poorly - the management and staff at St Georges were very caring and kept me informed all the way. Mum is now back in St Georges and the staff and management have bent over backwards to welcome her back and look after her - I can see her condition is improving daily and the residents have also welcomed Mum back and take time to include her in their activities.
12 March 2024
My sister has been a resident at St Georges since April 2022. The home has improved immeasurably over the last 12 months. One of the many reasons being the new management structure in place and the staff being constant and not using temporary care workers. My sister has settled much more because of this and has no complaints when I visit.
16 September 2023
St Georges is a wonderful, warm, engaging environment for both residents and visitors. Nothing is too much trouble. The home is spotlessly clean and gives a warm, comforting feel as soon as you enter. The staff go above and beyond to make the residents feel at home and this come from the top down, no matter the staff member's role. It would be so great if all care homes followed this ethos. I would definitely recommend St Georges to anyone asking, as it is such a lovely, warm, safe environment for the residents.
27 March 2023
Staff very friendly, rooms good, very bright and airy, lots of space - outside lovely.
21 May 2021
My mum was unexpectedly admitted to St Georges and as a family, we knew nothing about care homes. I have to say St Georges have gone above and beyond to care for and settle my mum into her new surroundings. The staff are extremely pleasant and helpful and have taken the worry out of having a parent with dementia.
12 March 2020
My mum was a resident here from May 2019 until December 2019 and in that short time had declined a lot. Her room was filthy, she had excrement on her bed frame, chair, curtains, doors and wall which was there at least a few weeks so had not been cleaned in a while. Every time I visited I would sort her wardrobe out and over half the clothes were not hers. She had no safety rail on her bed. Her TV remotes, dentures top and bottom have been lost. The home is dirty throughout, staff are nowhere to be seen most of the time you have to go and look for them. My mum and other residents were just sat in the lounge or dining room watching TV or with music on and that's it until dinner time or tea-time, no activities just put them in a chair and leave them. We were there 2 and a half hours not a drink for my mum or any residents until I asked. Mum was severely dehydrated when admitted to hospital. We have moved her now.
07 August 2019
Your home needs to have proper staff. I went to collect my ex-husband on 2nd July at 3pm. He still did not have a shower, walking in his PJs. When I asked the staff they were very unpleasant. Most of his t-shirts, bedding, socks they couldn't find. I was told washing machine swallowed small stuff. You need to have a good chat with your staff and see if they could find his belongings, please. Thank you.
18 December 2017
The staff are always polite and friendly and helpful. The resident's needs are met. The atmosphere is always nice and friendly and the meals always look nice with a choice of dishes. My mother always looks clean and well cared for.
18 December 2017
A very friendly and competent care home.
18 December 2017
Very complex demands with a slowly changing population. The staff do very well in balancing kindness and professionalism with all of the demands of a day. There is an overall sense of kind concern. The fact that surprises turn up every hour demands sensitivity and good humour helps a lot too. There is a consistency about care here. I have visited for more than two years and rate it very highly.
26 January 2017
Very friendly staff. My husband has been there nearly eight years. Very clean, food good.
29 November 2016
My grandmother has been at the home for over two years and she has been well cared for the whole time. All the staff are reasonably friendly to visitors and keep me informed of anything regarding my grandmother she is always clean and well presented when she agrees to having her hair done. My only slight concerns being that I feel each shift would benefit from an extra member of staff but I realise this is difficult with budgets being small these days. The residents are fed well but I feel lunches could be more varied (dinners are fine)and that healthy snacks and drinks should be more available as many residents cannot help themselves.
23 November 2016
I visit my sister-in-law weekly. All the staff are wonderful. My sister-in-law is settling in nicely. Her feet are swollen so need to apply cream three times a day, which are missed sometimes. Her personal care (shower once a week needs to be looked into.
24 August 2016
We live in London and visit the home unannounced. On every visit we have found the home clean, our mother is very well cared for in a safe and caring environment. Staff are approachable and answer any questions or queries with honesty. We leave on each visit safe in the knowledge our mother is safe and being well looked after and this is extremely comforting. Thank you to all the staff involved in the care of our mother, you all worked very hard in a difficult environment.
Latest Reviews for St Georges
03 February 2025
My mum joined St George's in October 2021. Since then she has been extremely well-cared for and the staff have been incredible, always going above and beyond to make sure mum's needs were met. A lovely atmosphere has been created in the home and the carers are without exception friendly and cheerful. Mum now sadly passed away, but we will always be thankful to St George's for making her last years as positive and comfortable as possible. Can't thank them enough.
24 January 2025
My mum spent the last 3 years at St George's. She was treated with respect and dignity by all the staff. She had severe dementia and was not always an easy resident to deal with but the staff were always extremely supportive and patient with her. We were always kept informed of any changes or concerns regarding mum no matter what time of the day or night. As a family we are very thankful for the love and care provided to her in the last few years of her life.
26 November 2024
Came to see my brother. I noticed how clean the care home was and met a couple of staff, one staff member in particular was great, a credit to St Georges Care Home and my brother is very happy here. All in all fantastic. Just met the manager, a wonderful lady, what a great team of workers.
02 September 2024
My mother was a resident for 3.5 years. During this time the staff cared for her exceptionally well. often in challenging circumstances until she passed away. Will be forever thankful.
26 August 2024
All staff are very friendly and helpful they treat the residents with respect and care, nothing is a problem or chore, very happy to go above and beyond to ensure all the residents are safe, entertained and looked well after. It is a pleasure to see them with the residents going about their normal daily tasks, assisting the residents and ensuring they are comfortable, healthy and happy.
18 April 2024
My mum wasn’t at St Georges for long and she sadly passed away there. There is an instant feeling of warmth and cosiness when you walk in. The staff are always friendly and helpful and looked after Mum very well. It is obvious that they genuinely care. The home is very well led, the manager is right at the heart of the home and often to be found out and about with the residents. It’s very clean, some modernisation would be nice, funding permitted, but the most important thing is that it’s a clean and very caring environment. The location is lovely. I would certainly recommend this home.
08 April 2024
My mum has been a resident of St Georges for three years. Recently, she went into hospital and was very poorly - the management and staff at St Georges were very caring and kept me informed all the way. Mum is now back in St Georges and the staff and management have bent over backwards to welcome her back and look after her - I can see her condition is improving daily and the residents have also welcomed Mum back and take time to include her in their activities.
12 March 2024
My sister has been a resident at St Georges since April 2022. The home has improved immeasurably over the last 12 months. One of the many reasons being the new management structure in place and the staff being constant and not using temporary care workers. My sister has settled much more because of this and has no complaints when I visit.
16 September 2023
St Georges is a wonderful, warm, engaging environment for both residents and visitors. Nothing is too much trouble. The home is spotlessly clean and gives a warm, comforting feel as soon as you enter. The staff go above and beyond to make the residents feel at home and this come from the top down, no matter the staff member's role. It would be so great if all care homes followed this ethos. I would definitely recommend St Georges to anyone asking, as it is such a lovely, warm, safe environment for the residents.
27 March 2023
Staff very friendly, rooms good, very bright and airy, lots of space - outside lovely.
21 May 2021
My mum was unexpectedly admitted to St Georges and as a family, we knew nothing about care homes. I have to say St Georges have gone above and beyond to care for and settle my mum into her new surroundings. The staff are extremely pleasant and helpful and have taken the worry out of having a parent with dementia.
12 March 2020
My mum was a resident here from May 2019 until December 2019 and in that short time had declined a lot. Her room was filthy, she had excrement on her bed frame, chair, curtains, doors and wall which was there at least a few weeks so had not been cleaned in a while. Every time I visited I would sort her wardrobe out and over half the clothes were not hers. She had no safety rail on her bed. Her TV remotes, dentures top and bottom have been lost. The home is dirty throughout, staff are nowhere to be seen most of the time you have to go and look for them. My mum and other residents were just sat in the lounge or dining room watching TV or with music on and that's it until dinner time or tea-time, no activities just put them in a chair and leave them. We were there 2 and a half hours not a drink for my mum or any residents until I asked. Mum was severely dehydrated when admitted to hospital. We have moved her now.
07 August 2019
Your home needs to have proper staff. I went to collect my ex-husband on 2nd July at 3pm. He still did not have a shower, walking in his PJs. When I asked the staff they were very unpleasant. Most of his t-shirts, bedding, socks they couldn't find. I was told washing machine swallowed small stuff. You need to have a good chat with your staff and see if they could find his belongings, please. Thank you.
18 December 2017
The staff are always polite and friendly and helpful. The resident's needs are met. The atmosphere is always nice and friendly and the meals always look nice with a choice of dishes. My mother always looks clean and well cared for.
18 December 2017
A very friendly and competent care home.
18 December 2017
Very complex demands with a slowly changing population. The staff do very well in balancing kindness and professionalism with all of the demands of a day. There is an overall sense of kind concern. The fact that surprises turn up every hour demands sensitivity and good humour helps a lot too. There is a consistency about care here. I have visited for more than two years and rate it very highly.
26 January 2017
Very friendly staff. My husband has been there nearly eight years. Very clean, food good.
29 November 2016
My grandmother has been at the home for over two years and she has been well cared for the whole time. All the staff are reasonably friendly to visitors and keep me informed of anything regarding my grandmother she is always clean and well presented when she agrees to having her hair done. My only slight concerns being that I feel each shift would benefit from an extra member of staff but I realise this is difficult with budgets being small these days. The residents are fed well but I feel lunches could be more varied (dinners are fine)and that healthy snacks and drinks should be more available as many residents cannot help themselves.
23 November 2016
I visit my sister-in-law weekly. All the staff are wonderful. My sister-in-law is settling in nicely. Her feet are swollen so need to apply cream three times a day, which are missed sometimes. Her personal care (shower once a week needs to be looked into.
24 August 2016
We live in London and visit the home unannounced. On every visit we have found the home clean, our mother is very well cared for in a safe and caring environment. Staff are approachable and answer any questions or queries with honesty. We leave on each visit safe in the knowledge our mother is safe and being well looked after and this is extremely comforting. Thank you to all the staff involved in the care of our mother, you all worked very hard in a difficult environment.