Woolram Wygate, Spalding, PE11 1PS
View Full Details of Southfield HouseMy mother has been a resident at Southfield House since Oct 2023. On the whole, I feel she has received satisfactory care and support during her time there. Most of the staff show compassion, sincere care and concern, patience and understanding. I have observed this during my visits. Occasionally I feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.
Always well looked after, my nan and grandad love being here. Such a big help having care for them both 24/7.
All the staff are so kind and very helpful. Always approachable. They contact you if anything is wrong. Keeping informed if they are ill or need to go to hospital. They are well looked after which is a blessing to know that they are safe too. Thank you from the bottom of my heart!
sometimes bedroom a little untidy, clothing sometimes goes missing.But does return. money is always an issue no matter what and will not change. mam is fed well, cared for with love and respect, I am happy with all of you and what you do.
My dad has been here since October, I first came in early November as I didn't know he was here. Staff are always pleasant, welcoming and helpful. My dad's a different person since being in here, he is more settled, happier and starting to mix with others, which I have never seen before. I hope he gets to stay here permanently. Thank you so much for making him happy and settled.
Visiting Southfield House, I always feel welcomed by the staff, who are devoted to their work, and caring to all the residents. I also notice the happiness in the resident, who has settled in his room, enjoying the food, which is so rewarding and appreciated. The weekly activities are a credit to the organisers and would recommend Southfield House to everyone.
I continue to be pleased with the care and affection my father receives, he has been happy living at the home for around 18 months now. When my mother passed away whilst living at the home last year, he, myself and the rest of his family were treated with care and compassion, that meant a lot to all of us. All of the staff strive to make the home a family home. Thank you.
An exceptional care home in all respects.
Whenever I have visited a resident I have noted that all the care team are so caring towards him, even with his challenging behaviour. His room is clean, the overall home is very clean the carers are very polite and acknowledge your visit.
I have always found the home clean and happy. The staff are all excellent and go out of their way to help. Never had a worry about Mum being there at all in fact it has always been a great relief to know how well she is being looked after.
When visiting my friend I find that all the staff are kind and caring and very supportive. If I have any questions the staff are all supportive and approachable and always willing to help with advice. I have no worries about anything as I know she is in the right place for her, as she is cared for and eats well.
My aunt has dementia and needs full-time care. Due to her age and frailty, she needs more support than any family member can give. The care she receives from Southfield House is wonderful. Her needs are always met in a dignified manner by the caring staff. Her room is well-decorated and clean. There is a good social and activity calendar for the enjoyment of residents and their families. The manager or senior carer are always available for a chat. I would have no hesitation in recommending Southfield House to anyone.
On visits to my sister I find all staff caring, kind and supportive. On leaving, I am satisfied my sister will be safe and looked after. To me, all staff are approachable and willing to listen to any concerns I may have. After having many worries about my sister living alone, I feel I can now relax.
We chose this care home for my mum because the staff were very friendly and welcoming from the time I knocked on the door and asked if I could have a look around. The home itself has a homely feel and is a lovely environment to live in. The standard of care is excellent and the staff take the time to get to know all of the residents and their likes and dislikes. We are always made to feel welcome when we visit mum and they know all of us by name. As a family, including my mum, we cannot praise the staff highly enough as they are always happy and nothing is too much trouble. When our daughter got married, a staff member accompanied mum to the wedding, which was very kind of her and meant so much to us as a family. Mum enjoys lots of different activities which take place in the home, such as visiting musicians and performers together with regular craft and baking sessions. We are confident that mum is getting the best of care whilst living at Southfield House.
All staff and management team are very kind, friendly and very good at caring and making the residents feel special. Excellent atmosphere any time of the day. Would highly recommend it. Very good value for money also. Many thanks to the spacing team.
Staff are very friendly and caring. Feel like one of the family and make us very welcome. Quick to inform and keep us up to day with health and well-being. Know parent well - all staff. Phone calls and emails are answered. Room is comfortable, though not big, not outlook. Don't always hear about activities, but can see things happen and nice to have photos. No worries.
My Mum went to this care home following a recuperative period in another home. The previous experience was not great. So, we approached this looking for somewhere small where Mum would count and somewhere that was a home and not an institution, and for anyone who has been to both, there is a vast difference. This home is managed and staffed, by people who really do care about the residents. People who happily interact with all residents, always with a small, despite the pressures they sometimes endure. They treat them with care, and with great compassion. Since being with this great bunch of people, despite her condition deteriorating, Mum has flourished. She has company as and when it suits her. She is always gloating over the great meal she has just had and feels part of a world that cares, which is a very rare gift at 80. I wouldn't hesitate to recommend this care home to anyone looking to place a parent in care, never an easy decision, but in our case, the best one.
In April 2020, my 101-year-old uncle was very fortunate to be given a room at Southfield House after spending nine weeks in hospital. The admission process was completely smooth, in spite of the restrictions in place at that time because of the pandemic. For the next 21-months, he thrived there under the wonderful care and kindness of all the staff and carers. His health improved, he enjoyed the meals, was happy and felt safe and secure. Regular visits by a friend were permitted following all the Covid rules. Any questions I had regarding his care were always dealt with by phone and email in a courteous and helpful manner and, living many miles away, I received regular updates from all the staff. He passed away very peacefully this week at the age of 103, and the care and the kindness were given to him were outstanding to the end. I give my grateful thanks to everyone concerned and a 100% recommendation.
We would like to say a massive thank you for the care and support shown to our mother over the last two years at Southfield House. Through these difficult times, they looked after our mother with great care, especially through lockdown when we were unable to visit, we knew she was in safe hands. Our mothers illness was quite testing at times but they cared for her like she was their own mother. Nothing was too much trouble. We always found the home extremely clean and the food was fabulous. The staff went above and beyond what was expected from them.
I am very happy with the care my Aunt receives at Southfield House, she is well looked after and treated with care and dignity by all the staff. I and members of my family are made very welcome bu all the staff, nothing is too much trouble.
My mother has been a resident at Southfield House since Oct 2023. On the whole, I feel she has received satisfactory care and support during her time there. Most of the staff show compassion, sincere care and concern, patience and understanding. I have observed this during my visits. Occasionally I feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.
Always well looked after, my nan and grandad love being here. Such a big help having care for them both 24/7.
All the staff are so kind and very helpful. Always approachable. They contact you if anything is wrong. Keeping informed if they are ill or need to go to hospital. They are well looked after which is a blessing to know that they are safe too. Thank you from the bottom of my heart!
sometimes bedroom a little untidy, clothing sometimes goes missing.But does return. money is always an issue no matter what and will not change. mam is fed well, cared for with love and respect, I am happy with all of you and what you do.
My dad has been here since October, I first came in early November as I didn't know he was here. Staff are always pleasant, welcoming and helpful. My dad's a different person since being in here, he is more settled, happier and starting to mix with others, which I have never seen before. I hope he gets to stay here permanently. Thank you so much for making him happy and settled.
Visiting Southfield House, I always feel welcomed by the staff, who are devoted to their work, and caring to all the residents. I also notice the happiness in the resident, who has settled in his room, enjoying the food, which is so rewarding and appreciated. The weekly activities are a credit to the organisers and would recommend Southfield House to everyone.
I continue to be pleased with the care and affection my father receives, he has been happy living at the home for around 18 months now. When my mother passed away whilst living at the home last year, he, myself and the rest of his family were treated with care and compassion, that meant a lot to all of us. All of the staff strive to make the home a family home. Thank you.
An exceptional care home in all respects.
Whenever I have visited a resident I have noted that all the care team are so caring towards him, even with his challenging behaviour. His room is clean, the overall home is very clean the carers are very polite and acknowledge your visit.
I have always found the home clean and happy. The staff are all excellent and go out of their way to help. Never had a worry about Mum being there at all in fact it has always been a great relief to know how well she is being looked after.
When visiting my friend I find that all the staff are kind and caring and very supportive. If I have any questions the staff are all supportive and approachable and always willing to help with advice. I have no worries about anything as I know she is in the right place for her, as she is cared for and eats well.
My aunt has dementia and needs full-time care. Due to her age and frailty, she needs more support than any family member can give. The care she receives from Southfield House is wonderful. Her needs are always met in a dignified manner by the caring staff. Her room is well-decorated and clean. There is a good social and activity calendar for the enjoyment of residents and their families. The manager or senior carer are always available for a chat. I would have no hesitation in recommending Southfield House to anyone.
On visits to my sister I find all staff caring, kind and supportive. On leaving, I am satisfied my sister will be safe and looked after. To me, all staff are approachable and willing to listen to any concerns I may have. After having many worries about my sister living alone, I feel I can now relax.
We chose this care home for my mum because the staff were very friendly and welcoming from the time I knocked on the door and asked if I could have a look around. The home itself has a homely feel and is a lovely environment to live in. The standard of care is excellent and the staff take the time to get to know all of the residents and their likes and dislikes. We are always made to feel welcome when we visit mum and they know all of us by name. As a family, including my mum, we cannot praise the staff highly enough as they are always happy and nothing is too much trouble. When our daughter got married, a staff member accompanied mum to the wedding, which was very kind of her and meant so much to us as a family. Mum enjoys lots of different activities which take place in the home, such as visiting musicians and performers together with regular craft and baking sessions. We are confident that mum is getting the best of care whilst living at Southfield House.
All staff and management team are very kind, friendly and very good at caring and making the residents feel special. Excellent atmosphere any time of the day. Would highly recommend it. Very good value for money also. Many thanks to the spacing team.
Staff are very friendly and caring. Feel like one of the family and make us very welcome. Quick to inform and keep us up to day with health and well-being. Know parent well - all staff. Phone calls and emails are answered. Room is comfortable, though not big, not outlook. Don't always hear about activities, but can see things happen and nice to have photos. No worries.
My Mum went to this care home following a recuperative period in another home. The previous experience was not great. So, we approached this looking for somewhere small where Mum would count and somewhere that was a home and not an institution, and for anyone who has been to both, there is a vast difference. This home is managed and staffed, by people who really do care about the residents. People who happily interact with all residents, always with a small, despite the pressures they sometimes endure. They treat them with care, and with great compassion. Since being with this great bunch of people, despite her condition deteriorating, Mum has flourished. She has company as and when it suits her. She is always gloating over the great meal she has just had and feels part of a world that cares, which is a very rare gift at 80. I wouldn't hesitate to recommend this care home to anyone looking to place a parent in care, never an easy decision, but in our case, the best one.
In April 2020, my 101-year-old uncle was very fortunate to be given a room at Southfield House after spending nine weeks in hospital. The admission process was completely smooth, in spite of the restrictions in place at that time because of the pandemic. For the next 21-months, he thrived there under the wonderful care and kindness of all the staff and carers. His health improved, he enjoyed the meals, was happy and felt safe and secure. Regular visits by a friend were permitted following all the Covid rules. Any questions I had regarding his care were always dealt with by phone and email in a courteous and helpful manner and, living many miles away, I received regular updates from all the staff. He passed away very peacefully this week at the age of 103, and the care and the kindness were given to him were outstanding to the end. I give my grateful thanks to everyone concerned and a 100% recommendation.
We would like to say a massive thank you for the care and support shown to our mother over the last two years at Southfield House. Through these difficult times, they looked after our mother with great care, especially through lockdown when we were unable to visit, we knew she was in safe hands. Our mothers illness was quite testing at times but they cared for her like she was their own mother. Nothing was too much trouble. We always found the home extremely clean and the food was fabulous. The staff went above and beyond what was expected from them.
I am very happy with the care my Aunt receives at Southfield House, she is well looked after and treated with care and dignity by all the staff. I and members of my family are made very welcome bu all the staff, nothing is too much trouble.