Submit a Review for Westerley Christian Care Home
The Broadway, Woodhall Spa, LN10 6SQ
View Full Details of Westerley Christian Care HomeLatest Reviews for Westerley Christian Care Home
17 March 2025
My experience of this home is limited to a weeks respite care but I am familiar with two other care homes so can make a relative assessment. The strength of this home is that the staff are the best caring team I have encountered and the new managers really dedicated to improvements all round following on advice CQC report 2 years or so ago. My disappointment lasted to the other residents, a dozen or so very old ladies wo are no longer able (or liking) to socialise, but this appears to be fairly typical of care homes these days. Room facilities, meals and activities are thoughtfully planned and changes remarkably low. The Christian origins of this home continue to be important.
13 April 2023
Following the change of management, the visit seemed to have a better feel/connection with us. It seemed that the home was better organised, however, my mother has expressed she is not happy about being put to bed so late, so maybe some improvement here would help. The present manager seems to be more on the ball with getting things sorted for the residents.
11 April 2023
I appreciate the daily devotions greatly, also the activities. It is a shame so many residents are deaf, normal conversation, especially at meals is impossible. Lunch, the main meal of the day, is unable to be properly enjoyed in my case, one at my table grumbles and moans as she eats. Another with eyes closed mainly 'eats' precariously, should residents like these be sat apart.
28 March 2023
My mother, who is frail, reserved, dementia and anxiety sufferer has lived at Westerley for one year. We have found management, carers and all assistants helpful and incredibly kind and supportive and my mother's individual needs are met. I feel mother would not be cared for better or be happier anywhere else. The atmosphere of Westerley is friendly and welcoming and to visit at any time is a bonus. Thank you Westerley.
28 March 2023
The room is spacious and very home like with personal belongings on display. It certainly doesn’t feel like a care home but rather more personal. The carers could not be more ‘caring’. They work tirelessly to make sure life is as comfortable as possible. They are always busy but always find time to have a chat and a laugh. Their dedication to the job is incredible. The facilities and activities available are comprehensive and everyone is made aware of what activities are available and encouraged to become involved especially keep fit exercises which can be standing or sitting and as involved as you want. I am bedbound but still encouraged to move limbs where possible and not lie static in one position for long. In conclusion, the Home is not what I expected, it is comfortable, friendly and now feels like home.
29 April 2022
I spent four weeks in respite care following a fall at home. The staff at every level were kind and thoughtful and the general atmosphere at the home was very welcoming. I found the morning session of 'devotion' a lovely start to the day. That was followed by a morning session in the activities room which gave mental and physical exercise and also gave an opportunity to integrate with other residents, which was very beneficial.
17 March 2022
I really cannot speak highly enough of Westerley. My relative has been living there for just over three years. She is thriving in the care and attention she receives and is stronger and happier than when she first went in there from hospital, following a stroke. The facilities are ideal and homely. All the staff are amazing and do all they can to help, often going over and above to do what they can. Everyone is treated as an individual.
22 January 2021
My father has been in Westerley for 5 years this August. The care given to him has been of a very high standard. We have seen him deteriorate over the years and they have altered his care accordingly, he has become more demanding but they have given it with good grace, even when under severe pressure due to the ongoing Covid pandemic. To manage to keep all of the residents to be Covid free throughout should be applauded, my father had a fall and unfortunately had to be checked over at Lincoln County, having been treated very quickly he was then stuck there for hours waiting for transport, on arrival back he was quarantined (to not scare the residents, was his remark) tested and freed after a negative test. My father thoroughly enjoys the activities organised by the home (so much so if I happen to ring before they have finished he tells me to ring back!) and used to enjoy their trips to The Tea House, sadly not to be at the moment.
11 March 2020
I enjoy the devotions and activities every morning. The staff willingly take you out when you want to go. I enjoy the meals. I also enjoy when we have trips out to the tea house or cinema. My room is kept clean and tidy. I have my own shower room and toilet.
09 March 2020
Mum has been in a care home for three years with respite before then for three years. She is in her 98th year. Mum has dementia but now in bed continually, nursing care is amazing. I am a retired health professional and have been in many units. This is the best caring attitude, very personal.
05 March 2020
After the initial settling in period, my mother is extremely happy in Westerley. Nothing is too much trouble for the staff. Residents have a very good quality of life; they have a choice about their care. The meals are very good. There are activities every weekday morning, and residents are able to be taken to the local Chapel; if they wish to attend. Devotions are held every weekday morning before activities begin; residents are free to choose if they want to attend.
04 March 2020
The management and staff are excellent and all the accommodation is extremely clean and always free from odours often associated with many homes. My mother-in-law relishes daily devotions and the opportunity to visit the local chapel. She is happy, well-fed, warm and enjoys the companionship and calls it her home.
03 March 2020
The team at Westerley couldn't be more helpful and friendly. It's very reassuring for us that Grandma is there, not only has she settled in wonderfully but we all feel welcome as her family. The home and facilities are great and it really is a home not just a care facility.
03 March 2020
The moment I stepped into Westerley Christian Care Home I felt like I had been given a warm hug. It was Christmas Eve, yes Christmas Eve, when I phoned to view the home. I was told that I was welcome at any time, exactly what an emotional and anxious niece wanted to hear. This last Saturday 22nd February my aunt said how very happy she was and it was the best decision she had made in a long time. I thought I had chosen well on her behalf and my husband and I have not been disappointed. Thank you to the management and each and every staff member.
26 February 2020
My Mother has been at Westerley for the last year. When she first arrived, she was very unwell, but with the home’s good care; her health is more stable and Mummy now feels very settled and loved in the home. I visit most days, often bringing our little dog and we are both made extremely welcome - the home is well run, peaceful and the staff, who are very kind, always let me know quickly if there are any concerns. The food is excellent, Mummy enjoys all her meals, and the kitchen staff diligently cater for Mummy’s gluten allergy. The home’s Christian ethos is important to Mummy, who though not well enough now to get to devotions, is always included in Holy Communion. Last Spring/Summer Mummy and I enjoyed gentle strolls in the garden. I am very thankful that Mummy is being cared for by the staff at Westerley Christian Care Home.
24 February 2020
My mother is now a resident of Westerly. She has a lovely room and speaks very highly of the staff.
24 February 2020
Mother in law went into Westerley last year, initially, she was unsettled, but due to the care she has received she actually said to me last week that she is very happy living there and she calls it home. We couldn't ask for more than that!
10 April 2018
I stayed at Westerley Christian Care Home for three weeks following hospital treatment for a fractured femur. The staff were exceptionally helpful and kind and I was particularly impressed with the length of time all had worked at Westerley. With stable staff, this made for a very secure atmosphere in the home. No one seemed hurried or stressed. Varied activities were offered each day and the daily prayer time each weekday was a great benefit with the different leaders showing interest in care for the residents.
22 March 2018
From the matron and all the staff, you are given all the information you need either daily or weekly. Nothing is too much trouble. The resident concerned hasn't been in too long yet. Nearly a home from home.
08 March 2018
What a great place, so clean and caring everyone is so pleasant and nothing is too much trouble. The day to day running of this home is excellent with the residents care being the best I have ever had towards a relative in care. Top marks.
Latest Reviews for Westerley Christian Care Home
17 March 2025
My experience of this home is limited to a weeks respite care but I am familiar with two other care homes so can make a relative assessment. The strength of this home is that the staff are the best caring team I have encountered and the new managers really dedicated to improvements all round following on advice CQC report 2 years or so ago. My disappointment lasted to the other residents, a dozen or so very old ladies wo are no longer able (or liking) to socialise, but this appears to be fairly typical of care homes these days. Room facilities, meals and activities are thoughtfully planned and changes remarkably low. The Christian origins of this home continue to be important.
13 April 2023
Following the change of management, the visit seemed to have a better feel/connection with us. It seemed that the home was better organised, however, my mother has expressed she is not happy about being put to bed so late, so maybe some improvement here would help. The present manager seems to be more on the ball with getting things sorted for the residents.
11 April 2023
I appreciate the daily devotions greatly, also the activities. It is a shame so many residents are deaf, normal conversation, especially at meals is impossible. Lunch, the main meal of the day, is unable to be properly enjoyed in my case, one at my table grumbles and moans as she eats. Another with eyes closed mainly 'eats' precariously, should residents like these be sat apart.
28 March 2023
My mother, who is frail, reserved, dementia and anxiety sufferer has lived at Westerley for one year. We have found management, carers and all assistants helpful and incredibly kind and supportive and my mother's individual needs are met. I feel mother would not be cared for better or be happier anywhere else. The atmosphere of Westerley is friendly and welcoming and to visit at any time is a bonus. Thank you Westerley.
28 March 2023
The room is spacious and very home like with personal belongings on display. It certainly doesn’t feel like a care home but rather more personal. The carers could not be more ‘caring’. They work tirelessly to make sure life is as comfortable as possible. They are always busy but always find time to have a chat and a laugh. Their dedication to the job is incredible. The facilities and activities available are comprehensive and everyone is made aware of what activities are available and encouraged to become involved especially keep fit exercises which can be standing or sitting and as involved as you want. I am bedbound but still encouraged to move limbs where possible and not lie static in one position for long. In conclusion, the Home is not what I expected, it is comfortable, friendly and now feels like home.
29 April 2022
I spent four weeks in respite care following a fall at home. The staff at every level were kind and thoughtful and the general atmosphere at the home was very welcoming. I found the morning session of 'devotion' a lovely start to the day. That was followed by a morning session in the activities room which gave mental and physical exercise and also gave an opportunity to integrate with other residents, which was very beneficial.
17 March 2022
I really cannot speak highly enough of Westerley. My relative has been living there for just over three years. She is thriving in the care and attention she receives and is stronger and happier than when she first went in there from hospital, following a stroke. The facilities are ideal and homely. All the staff are amazing and do all they can to help, often going over and above to do what they can. Everyone is treated as an individual.
22 January 2021
My father has been in Westerley for 5 years this August. The care given to him has been of a very high standard. We have seen him deteriorate over the years and they have altered his care accordingly, he has become more demanding but they have given it with good grace, even when under severe pressure due to the ongoing Covid pandemic. To manage to keep all of the residents to be Covid free throughout should be applauded, my father had a fall and unfortunately had to be checked over at Lincoln County, having been treated very quickly he was then stuck there for hours waiting for transport, on arrival back he was quarantined (to not scare the residents, was his remark) tested and freed after a negative test. My father thoroughly enjoys the activities organised by the home (so much so if I happen to ring before they have finished he tells me to ring back!) and used to enjoy their trips to The Tea House, sadly not to be at the moment.
11 March 2020
I enjoy the devotions and activities every morning. The staff willingly take you out when you want to go. I enjoy the meals. I also enjoy when we have trips out to the tea house or cinema. My room is kept clean and tidy. I have my own shower room and toilet.
09 March 2020
Mum has been in a care home for three years with respite before then for three years. She is in her 98th year. Mum has dementia but now in bed continually, nursing care is amazing. I am a retired health professional and have been in many units. This is the best caring attitude, very personal.
05 March 2020
After the initial settling in period, my mother is extremely happy in Westerley. Nothing is too much trouble for the staff. Residents have a very good quality of life; they have a choice about their care. The meals are very good. There are activities every weekday morning, and residents are able to be taken to the local Chapel; if they wish to attend. Devotions are held every weekday morning before activities begin; residents are free to choose if they want to attend.
04 March 2020
The management and staff are excellent and all the accommodation is extremely clean and always free from odours often associated with many homes. My mother-in-law relishes daily devotions and the opportunity to visit the local chapel. She is happy, well-fed, warm and enjoys the companionship and calls it her home.
03 March 2020
The team at Westerley couldn't be more helpful and friendly. It's very reassuring for us that Grandma is there, not only has she settled in wonderfully but we all feel welcome as her family. The home and facilities are great and it really is a home not just a care facility.
03 March 2020
The moment I stepped into Westerley Christian Care Home I felt like I had been given a warm hug. It was Christmas Eve, yes Christmas Eve, when I phoned to view the home. I was told that I was welcome at any time, exactly what an emotional and anxious niece wanted to hear. This last Saturday 22nd February my aunt said how very happy she was and it was the best decision she had made in a long time. I thought I had chosen well on her behalf and my husband and I have not been disappointed. Thank you to the management and each and every staff member.
26 February 2020
My Mother has been at Westerley for the last year. When she first arrived, she was very unwell, but with the home’s good care; her health is more stable and Mummy now feels very settled and loved in the home. I visit most days, often bringing our little dog and we are both made extremely welcome - the home is well run, peaceful and the staff, who are very kind, always let me know quickly if there are any concerns. The food is excellent, Mummy enjoys all her meals, and the kitchen staff diligently cater for Mummy’s gluten allergy. The home’s Christian ethos is important to Mummy, who though not well enough now to get to devotions, is always included in Holy Communion. Last Spring/Summer Mummy and I enjoyed gentle strolls in the garden. I am very thankful that Mummy is being cared for by the staff at Westerley Christian Care Home.
24 February 2020
My mother is now a resident of Westerly. She has a lovely room and speaks very highly of the staff.
24 February 2020
Mother in law went into Westerley last year, initially, she was unsettled, but due to the care she has received she actually said to me last week that she is very happy living there and she calls it home. We couldn't ask for more than that!
10 April 2018
I stayed at Westerley Christian Care Home for three weeks following hospital treatment for a fractured femur. The staff were exceptionally helpful and kind and I was particularly impressed with the length of time all had worked at Westerley. With stable staff, this made for a very secure atmosphere in the home. No one seemed hurried or stressed. Varied activities were offered each day and the daily prayer time each weekday was a great benefit with the different leaders showing interest in care for the residents.
22 March 2018
From the matron and all the staff, you are given all the information you need either daily or weekly. Nothing is too much trouble. The resident concerned hasn't been in too long yet. Nearly a home from home.
08 March 2018
What a great place, so clean and caring everyone is so pleasant and nothing is too much trouble. The day to day running of this home is excellent with the residents care being the best I have ever had towards a relative in care. Top marks.