Submit a Review for Acacia Lodge Care Home
15 Wellingborough Road, Irthlingborough, Wellingborough, NN9 5RE
View Full Details of Acacia Lodge Care HomeLatest Reviews for Acacia Lodge Care Home
23 August 2024
My dad is a transgender woman and has been at Acacia Lodge for a week now. I couldn't be happier with the level of care. Dad is there for end-of-life care and was moved from a hospital to Acacia Lodge to be closer to us. All staff are respectful of my dad and are using the correct pronouns. This shows the level of care and understanding of my dad's wishes at this stage of her life. I viewed Acacia Lodge last Monday. A warm, passionate and extremely caring man greeted me. His wealth of knowledge is quite incredible. What really impressed me at our first meeting, was how much detail he knew about Dad without any reference to the case file. All staff have been very polite, caring and attentive and, have responded promptly to my requests to assist Dad. Whilst the building is slightly dated and needs some renovating, for me, it is more important that Dad is well cared for and I am satisfied that that is the case here. I'd highly recommend a viewing.
15 February 2022
All the staff were very helpful and caring during my cousin's 3 years at Acacia Lodge. As my cousin's health deteriorated he was looked after better than if he had been at home. When he needed one-to-one care and his memory started to fail the care he received was exemplary and always very cheerful. I was always kept informed of any changes in his health. The home never, ever had that feeling or aroma of old people!
03 December 2021
Mum was only in the care home for a short while after she was diagnosed with a brain tumour. She deteriorated very quickly. The staff at Acacia Lodge showed great compassion towards both Mum and our family. They kept Mum comfortable and allowed us extra visits as she neared the end of her life. We cannot thank everyone enough for making this difficult time so much easier for Mum and ourselves. As mentioned above, all staff including in the office and catering were excellent. And a special mention to 2 members of staff in particular who were amazing.
10 August 2021
Brilliant care home, staff lovely. Highly recommended.
21 July 2021
Acacia Lodge is great! I know my mum is happy being at Acacia Lodge, the staff are lovely and friendly. I don't have to worry about my mum as I know she is being well looked after. Keep up the good work.
21 July 2021
Always been welcome. Nan has never had any problems there. With covid, it has been difficult as times but they did their best in the circumstances, either via a window or indoor visit when this became possible. However, always kept informed of Nan's wellbeing.
19 July 2021
My husband has been a resident at Acacia Lodge Care Home for nearly 6 years and until last year from the start of a new manager, I had no worries about his care. Unfortunately from July 2020 to June 2021 my concerns were causing me and my family a great deal of distress. Thankfully a new manager, who was a previous manager is back. Plus several of the staff, who have previously left are now back. So I can feel happy and stress free again that his care, welfare and dignity are again in good hands.
12 May 2021
Thorough protocol during COVID. Regular updates by post and phone. Regular contact regarding care plan.
11 May 2021
I have always been pleased with the care my sister receives at all times. I cannot think of any way it could be improved. All care staff I have ever had contact with have been of the highest standards.
10 May 2021
On visiting my sister I found her to be clean and comfortable. The whole home is always spotless and the staff are very obliging at all times. I cannot comment on the food as I have never been there at mealtimes.
13 January 2021
Acacia Lodge staff are always welcoming, take time to answer questions and my father always seems well cared for.
13 January 2021
This is my first visit to the home. The staff were very helpful and took time to explain the current situation during Covid-19. The home has a certain calm atmosphere. My father seems to be happy here.
13 January 2021
Acacia Lodge provides a caring, safe environment for my father. I find communication pretty good and very good leadership and management. I have no concerns.
13 January 2021
Very caring and friendly staff.
13 January 2021
Very caring and friendly staff. Excellent in all aspect.
13 January 2021
My father receives good care with skilled nursing and care staff. He has been put on end of life and all staff have been extremely compassionate.
09 November 2020
The two male members of staff went above and beyond in the care and compassion given to my mum and myself and daughter in her last hours of life. When I thanked them they said they were only doing their job, they would accept no praise. Their work is of such dedication.
04 September 2020
My father was a resident at Acacia Lodge for four years, during which time, I was extremely happy with the care he received. The facilities available were perfectly acceptable for the residents needs. Social interaction was encouraged, and many activities provided. All the staff I had the pleasure of getting to know, treated my father with respect and dignity at all times.
19 August 2020
Throughout lockdown, I have been confident my husband is being well cared for.
03 August 2020
My mum has received excellent care whilst she has been at Acacia Lodge.
Latest Reviews for Acacia Lodge Care Home
23 August 2024
My dad is a transgender woman and has been at Acacia Lodge for a week now. I couldn't be happier with the level of care. Dad is there for end-of-life care and was moved from a hospital to Acacia Lodge to be closer to us. All staff are respectful of my dad and are using the correct pronouns. This shows the level of care and understanding of my dad's wishes at this stage of her life. I viewed Acacia Lodge last Monday. A warm, passionate and extremely caring man greeted me. His wealth of knowledge is quite incredible. What really impressed me at our first meeting, was how much detail he knew about Dad without any reference to the case file. All staff have been very polite, caring and attentive and, have responded promptly to my requests to assist Dad. Whilst the building is slightly dated and needs some renovating, for me, it is more important that Dad is well cared for and I am satisfied that that is the case here. I'd highly recommend a viewing.
15 February 2022
All the staff were very helpful and caring during my cousin's 3 years at Acacia Lodge. As my cousin's health deteriorated he was looked after better than if he had been at home. When he needed one-to-one care and his memory started to fail the care he received was exemplary and always very cheerful. I was always kept informed of any changes in his health. The home never, ever had that feeling or aroma of old people!
03 December 2021
Mum was only in the care home for a short while after she was diagnosed with a brain tumour. She deteriorated very quickly. The staff at Acacia Lodge showed great compassion towards both Mum and our family. They kept Mum comfortable and allowed us extra visits as she neared the end of her life. We cannot thank everyone enough for making this difficult time so much easier for Mum and ourselves. As mentioned above, all staff including in the office and catering were excellent. And a special mention to 2 members of staff in particular who were amazing.
10 August 2021
Brilliant care home, staff lovely. Highly recommended.
21 July 2021
Acacia Lodge is great! I know my mum is happy being at Acacia Lodge, the staff are lovely and friendly. I don't have to worry about my mum as I know she is being well looked after. Keep up the good work.
21 July 2021
Always been welcome. Nan has never had any problems there. With covid, it has been difficult as times but they did their best in the circumstances, either via a window or indoor visit when this became possible. However, always kept informed of Nan's wellbeing.
19 July 2021
My husband has been a resident at Acacia Lodge Care Home for nearly 6 years and until last year from the start of a new manager, I had no worries about his care. Unfortunately from July 2020 to June 2021 my concerns were causing me and my family a great deal of distress. Thankfully a new manager, who was a previous manager is back. Plus several of the staff, who have previously left are now back. So I can feel happy and stress free again that his care, welfare and dignity are again in good hands.
12 May 2021
Thorough protocol during COVID. Regular updates by post and phone. Regular contact regarding care plan.
11 May 2021
I have always been pleased with the care my sister receives at all times. I cannot think of any way it could be improved. All care staff I have ever had contact with have been of the highest standards.
10 May 2021
On visiting my sister I found her to be clean and comfortable. The whole home is always spotless and the staff are very obliging at all times. I cannot comment on the food as I have never been there at mealtimes.
13 January 2021
Acacia Lodge staff are always welcoming, take time to answer questions and my father always seems well cared for.
13 January 2021
This is my first visit to the home. The staff were very helpful and took time to explain the current situation during Covid-19. The home has a certain calm atmosphere. My father seems to be happy here.
13 January 2021
Acacia Lodge provides a caring, safe environment for my father. I find communication pretty good and very good leadership and management. I have no concerns.
13 January 2021
Very caring and friendly staff.
13 January 2021
Very caring and friendly staff. Excellent in all aspect.
13 January 2021
My father receives good care with skilled nursing and care staff. He has been put on end of life and all staff have been extremely compassionate.
09 November 2020
The two male members of staff went above and beyond in the care and compassion given to my mum and myself and daughter in her last hours of life. When I thanked them they said they were only doing their job, they would accept no praise. Their work is of such dedication.
04 September 2020
My father was a resident at Acacia Lodge for four years, during which time, I was extremely happy with the care he received. The facilities available were perfectly acceptable for the residents needs. Social interaction was encouraged, and many activities provided. All the staff I had the pleasure of getting to know, treated my father with respect and dignity at all times.
19 August 2020
Throughout lockdown, I have been confident my husband is being well cared for.
03 August 2020
My mum has received excellent care whilst she has been at Acacia Lodge.