Annesley Road, Hucknall, Nottingham, NG15 8AY
View Full Details of Annesley LodgeGood Care Home, team leaders excellent and other staff good, room nice, toilet could of done with replacing very stained, food good and a good choice, activities improving now new ownership in place. Handyman very helpful! Hopefully garden will be used more this year now new fencing in place, there has been a lot of improvements since new ownership!
My mother has been resident of Annesley Lodge for 2 years and is very happy here. I am impressed with how well she has been cared for, the home is comfortable and warm, the food great and the staff very helpful and friendly. They also go out of their way with entertainment and activities overall. I am very happy for my mother to be at Annesley Lodge.
The staff have so much time and patience with the residents it's inspiring. They are also very professional in everything they do. They are also excellent in updating me on everything concerning my mum.
My husband has been in this care home for the last 7 months and has settled in well. The staff are very friendly and helpful and do all they can to accommodate his needs. I am more than happy with the care home staff and the care they provide, but feel that at times there are not enough staff on shift as some residents, including my husband require at least 2 carers at a time for their needs to be met and that sometimes means other residents are kept waiting too long.
He is kept very clean, thank you.
Staff are good but at times felt like it was understaffed. Staff approachable and willing to listen to concerns. The food looks good and looks like some nice activities. Christmas decorations looked lovely.
Care quality is excellent as always. The food provided is excellent. There can be no complaints about the food. The overall quality of the home could be improved with stable management.
Both my parents went into care at Annesley Lodge in March 2019. Both have now passed away. The care couldn't have been better.
My mum received end-of-life care at the home and we're so glad she was there. We spent her last 30 hours in her room with her, the staff were amazing, they provided us with refreshments throughout the whole time and kept checking in with us to see if we needed anything and making sure mum was comfortable. They knew mum well and treated her with dignity and respect until the end. They are worth their weight in gold.
The care my mum received at the home was nothing but very good. Her end-of-life care was so compassionate by all the staff. The carers genuinely cared about Mum and her needs. They all spoke fondly of her. They were there when we needed them. A massive thank you to all at Annesley Lodge.
I was very nervous about my Mum going into a Care Home, but she is so happy each time I visit with her - due to the staff they are wonderful and always make time to answer any questions that we have. I cannot thank the staff enough for the brilliant care & time they give my mum.
Happy with mum's care overall. Staff are hands-on and on the ball. Unfortunately, the continuity of management in my opinion is poor. Been numerous managers and deputy managers, in turn, hinders smooth running. All floor and kitchen staff are excellent and have been throughout the difficult times we have encountered.
I am very pleased how the staff have supported my mum moving into Annesley Lodge during this difficult time of Covid-19. I feel my mum is in safe, friendly and caring hands. Staff are happy to answer any questions that I may have and they provide regular updates on my mum's progress. My mum has told me that she really enjoys the meals and the care staff are lovely. The home have put in place safe visiting precautions whether face-to-face or behind a screen, keeping us all safe from infection. Every member of the team I have spoken to has been friendly, professional and I would like to give my thanks to them all.
Annesley Lodge is a home from home, and the staff are extremely caring. At first, it was difficult to accept Mam's situation, but very quickly I knew we had made the right decision. The atmosphere is a happy one that I'm sure has been difficult to sustain over these terrible Covid months. When Mam has been poorly, the staff have constantly demonstrated professionalism and compassion and kept me updated. Mam is in good hands, even the 'non-care staff take an interest, a laugh and joke from them go a long way.
My mum's health has deteriorated greatly since Christmas and she has received excellent care from the Annesley Lodge care staff. They have been very encouraging, thoughtful and caring. I have been kept informed about mum's health at all times. Due to covid 19, it has been a very difficult time for the care home but they have done their very best to arrange visiting for me to see mum due to her very frail condition.
Nothing too much trouble for the staff.
I cannot praise the management and staff enough for all their hard work this past 12-months. I have been updated throughout, and my mum has been very well looked after. The staff are absolutely brilliant, and I cannot thank them enough.
Superb care provided by Annersley Lodge. I cannot praise the staff highly enough - they are fabulous. Thank you with all my heart.
The care provided to my father has been excellent, the staff are caring and compassionate and go the extra mile for residents. The home provides entertainment, very good food and was a lovely atmosphere.
I've had an extremely positive experience since the initial meeting which was friendly, welcoming and professional. Since my father has been a resident any personal issues regarding his care have been addressed in a timely and efficient manner from happy, caring and attentive staff. He is very happy with the food and I am confident all my father's needs are being met.
Good Care Home, team leaders excellent and other staff good, room nice, toilet could of done with replacing very stained, food good and a good choice, activities improving now new ownership in place. Handyman very helpful! Hopefully garden will be used more this year now new fencing in place, there has been a lot of improvements since new ownership!
My mother has been resident of Annesley Lodge for 2 years and is very happy here. I am impressed with how well she has been cared for, the home is comfortable and warm, the food great and the staff very helpful and friendly. They also go out of their way with entertainment and activities overall. I am very happy for my mother to be at Annesley Lodge.
The staff have so much time and patience with the residents it's inspiring. They are also very professional in everything they do. They are also excellent in updating me on everything concerning my mum.
My husband has been in this care home for the last 7 months and has settled in well. The staff are very friendly and helpful and do all they can to accommodate his needs. I am more than happy with the care home staff and the care they provide, but feel that at times there are not enough staff on shift as some residents, including my husband require at least 2 carers at a time for their needs to be met and that sometimes means other residents are kept waiting too long.
He is kept very clean, thank you.
Staff are good but at times felt like it was understaffed. Staff approachable and willing to listen to concerns. The food looks good and looks like some nice activities. Christmas decorations looked lovely.
Care quality is excellent as always. The food provided is excellent. There can be no complaints about the food. The overall quality of the home could be improved with stable management.
Both my parents went into care at Annesley Lodge in March 2019. Both have now passed away. The care couldn't have been better.
My mum received end-of-life care at the home and we're so glad she was there. We spent her last 30 hours in her room with her, the staff were amazing, they provided us with refreshments throughout the whole time and kept checking in with us to see if we needed anything and making sure mum was comfortable. They knew mum well and treated her with dignity and respect until the end. They are worth their weight in gold.
The care my mum received at the home was nothing but very good. Her end-of-life care was so compassionate by all the staff. The carers genuinely cared about Mum and her needs. They all spoke fondly of her. They were there when we needed them. A massive thank you to all at Annesley Lodge.
I was very nervous about my Mum going into a Care Home, but she is so happy each time I visit with her - due to the staff they are wonderful and always make time to answer any questions that we have. I cannot thank the staff enough for the brilliant care & time they give my mum.
Happy with mum's care overall. Staff are hands-on and on the ball. Unfortunately, the continuity of management in my opinion is poor. Been numerous managers and deputy managers, in turn, hinders smooth running. All floor and kitchen staff are excellent and have been throughout the difficult times we have encountered.
I am very pleased how the staff have supported my mum moving into Annesley Lodge during this difficult time of Covid-19. I feel my mum is in safe, friendly and caring hands. Staff are happy to answer any questions that I may have and they provide regular updates on my mum's progress. My mum has told me that she really enjoys the meals and the care staff are lovely. The home have put in place safe visiting precautions whether face-to-face or behind a screen, keeping us all safe from infection. Every member of the team I have spoken to has been friendly, professional and I would like to give my thanks to them all.
Annesley Lodge is a home from home, and the staff are extremely caring. At first, it was difficult to accept Mam's situation, but very quickly I knew we had made the right decision. The atmosphere is a happy one that I'm sure has been difficult to sustain over these terrible Covid months. When Mam has been poorly, the staff have constantly demonstrated professionalism and compassion and kept me updated. Mam is in good hands, even the 'non-care staff take an interest, a laugh and joke from them go a long way.
My mum's health has deteriorated greatly since Christmas and she has received excellent care from the Annesley Lodge care staff. They have been very encouraging, thoughtful and caring. I have been kept informed about mum's health at all times. Due to covid 19, it has been a very difficult time for the care home but they have done their very best to arrange visiting for me to see mum due to her very frail condition.
Nothing too much trouble for the staff.
I cannot praise the management and staff enough for all their hard work this past 12-months. I have been updated throughout, and my mum has been very well looked after. The staff are absolutely brilliant, and I cannot thank them enough.
Superb care provided by Annersley Lodge. I cannot praise the staff highly enough - they are fabulous. Thank you with all my heart.
The care provided to my father has been excellent, the staff are caring and compassionate and go the extra mile for residents. The home provides entertainment, very good food and was a lovely atmosphere.
I've had an extremely positive experience since the initial meeting which was friendly, welcoming and professional. Since my father has been a resident any personal issues regarding his care have been addressed in a timely and efficient manner from happy, caring and attentive staff. He is very happy with the food and I am confident all my father's needs are being met.