52 Main Road, Radcliffe-on-Trent, Nottingham, NG12 2AA
View Full Details of Radcliffe Manor HouseRadcliffe Manor House has provided a very comfortable environment for my dad. He is well looked after by the staff, who are extremely friendly, kind, caring and supportive towards him. All the family have been made to feel very welcome. Dad enjoys the excellent food here, chatting to all the staff and residents and spending time with his family in the beautiful gardens.
My mum has been at Radcliffe Manor House for almost a year now and the care she receives has always been top class and continues to be so. Relatives and friends are made welcome with an open door policy and transparency that is apparent as soon as you step inside the home. Staff go about their duties in a skilled and professional manner with a calmness that has a positive effect on the residents and has time to spend chatting with residents or leading activities. Residents are spoken to with respect and a calm, friendly approach. They use humour with my mum which she loves and although she is repetitive in what she says, staff always respond as if it is the first time they have heard what she has to say! Their patience and kindness towards her are always evident when I visit. Mum is always clean, dressed nicely and has regular access to the visiting hairdresser, chiropodist and manicurist. I hope all the staff know that what they do on a daily and nightly basis is very much appreciated.
The kindness and the caring that staff demonstrate in all their interactions with both residents and their family and friends is evident from the offset. The facilities are clean and well cared for. The gardens are particularly lovely and residents are encouraged to enjoy this special aspect (either of their own volition or with the assistance of care staff where mobility or cognisance may be impaired). Our experience was that my father was treated with the utmost respect and every effort was made to meet his increasingly diminishing needs during his residence at the Manor. This was a great comfort to us as his immediate family, knowing that he was being so well cared for. We would highly recommend the Manor House to anyone looking for the highest level of care and compassion for their loved one.
My mother was looked after at Radcliffe Manor for just over two years until she passed away mid-September. Throughout the time Mom was there, she was cared for to the highest standard, both physically and emotionally. The staff from all parts of the home know the residents really well and are always genuinely caring. As Mom's dementia advanced, the team adapted to her needs with sensitivity and dignity. Mom was at end of life for 6 days and the kindness shown to her and us, the family was exceptional and really helped make such a really difficult time more bearable. I am forever in debt to the manager and the whole team.
Radcliffe Manor is a special care home. It has many strengths. The care, kindness and compassion shown to mum during her residency at Radcliffe Manor was exemplary. This level of service is based on a clear set of lived values where the home's purpose is to meet its resident's needs. Staff are professional, endlessly kind, thoughtful, welcoming and happy in their work. Mum lived at Radcliffe Manor during covid times and after. We were reassured throughout that mum's needs were met well. The grounds are attractive and well kept. This gave mum some joy. It is challenging as a family to see your mum decline with dementia and fragility. Radcliffe Manor staff also supported the family as we struggled with mum's decline. Radcliffe Manor provided the safety, care and kindness we sought for mum. I cannot thank the trustees, managers and staff enough.
Radcliffe Manor House has provided a very comfortable environment for my dad. He is well looked after by the staff, who are extremely friendly, kind, caring and supportive towards him. All the family have been made to feel very welcome. Dad enjoys the excellent food here, chatting to all the staff and residents and spending time with his family in the beautiful gardens.
My mum has been at Radcliffe Manor House for almost a year now and the care she receives has always been top class and continues to be so. Relatives and friends are made welcome with an open door policy and transparency that is apparent as soon as you step inside the home. Staff go about their duties in a skilled and professional manner with a calmness that has a positive effect on the residents and has time to spend chatting with residents or leading activities. Residents are spoken to with respect and a calm, friendly approach. They use humour with my mum which she loves and although she is repetitive in what she says, staff always respond as if it is the first time they have heard what she has to say! Their patience and kindness towards her are always evident when I visit. Mum is always clean, dressed nicely and has regular access to the visiting hairdresser, chiropodist and manicurist. I hope all the staff know that what they do on a daily and nightly basis is very much appreciated.
The kindness and the caring that staff demonstrate in all their interactions with both residents and their family and friends is evident from the offset. The facilities are clean and well cared for. The gardens are particularly lovely and residents are encouraged to enjoy this special aspect (either of their own volition or with the assistance of care staff where mobility or cognisance may be impaired). Our experience was that my father was treated with the utmost respect and every effort was made to meet his increasingly diminishing needs during his residence at the Manor. This was a great comfort to us as his immediate family, knowing that he was being so well cared for. We would highly recommend the Manor House to anyone looking for the highest level of care and compassion for their loved one.
My mother was looked after at Radcliffe Manor for just over two years until she passed away mid-September. Throughout the time Mom was there, she was cared for to the highest standard, both physically and emotionally. The staff from all parts of the home know the residents really well and are always genuinely caring. As Mom's dementia advanced, the team adapted to her needs with sensitivity and dignity. Mom was at end of life for 6 days and the kindness shown to her and us, the family was exceptional and really helped make such a really difficult time more bearable. I am forever in debt to the manager and the whole team.
Radcliffe Manor is a special care home. It has many strengths. The care, kindness and compassion shown to mum during her residency at Radcliffe Manor was exemplary. This level of service is based on a clear set of lived values where the home's purpose is to meet its resident's needs. Staff are professional, endlessly kind, thoughtful, welcoming and happy in their work. Mum lived at Radcliffe Manor during covid times and after. We were reassured throughout that mum's needs were met well. The grounds are attractive and well kept. This gave mum some joy. It is challenging as a family to see your mum decline with dementia and fragility. Radcliffe Manor staff also supported the family as we struggled with mum's decline. Radcliffe Manor provided the safety, care and kindness we sought for mum. I cannot thank the trustees, managers and staff enough.