Submit a Review for Sutton Lodge Residential Home
Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield, NG17 2AH
View Full Details of Sutton Lodge Residential HomeLatest Reviews for Sutton Lodge Residential Home
23 December 2024
After 3 years, the resident has settled in well. I visit her on a weekly basis and I am surprised that whoever she comes into contact with at the care home, the staff all know her by name and interact with her in a friendly and caring way, as such, she loves and soaks up all the attention given, so much so, she is everyone's friend.
15 October 2024
The staff at Sutton Lodge are very caring and supportive of all our family. From the maintenance up to management. If anything happens or problems occur they are very prompt at contacting the family immediately. Overall very happy with my father's care at the home.
04 October 2024
My stay was very enjoyable. I found everyone to be very kind and caring. I will make this my permanent home very easily. You are all stars.
05 June 2024
Overall I believe the care is very good. The staff seem to really care about the residents. Dad has recently had a couple of falls and this is not something new. He is unsteady on his feet and the care staff believe his shoes are too big, however I believe this will happen again even with the correct size shoes. The case has been referred to the falls clinic in January after a fall and we have heard nothing, he has had several falls since.
29 May 2024
Dad has been in the lodge for almost 18 months and been very well cared for. All the staff have been very friendly towards all the family. We've found the senior carers to be very approachable and understanding. The cleaning and kitchen staff are brilliant too. Overall no complaints and very happy with him being there.
02 May 2024
The care given by staff to our Mum has been 100% over the past 10 years in Sutton Lodge. Since the new manager has been here, no communication or compassion from this person as no people skills with residents' families. This home has been our family until the changes in the last few months. We have always rated this care home at a high standard but unfortunately not anymore.
07 December 2023
I would like to say a big thank you to all the staff at Sutton Lodge. My friend has been in the home for around five years now, and her care has been second to none. There is always something going on to keep residents occupied and stimulated. They are all well cared for, and with the pub, tea room and nail bar, it’s amazing. You are all angels.
05 December 2023
It is never easy to to have to place someone in care, but due to their cognitive decline and becoming a danger to themselves it became necessary. Although Mother doesn't really understand where she is (sure she thinks she is on holiday) she is now living her best life, and we know she is cared for well and she is in safe hands, the staff are amazing and genuinely caring, the facilities and activities are great too, thank you Sutton Court and all the staff for looking after my mum in the way you do.
09 November 2023
The staff are friendly and helpful and give mum a lot of support. Entertainment is good. Mum loves to join in singing and dancing.
19 July 2023
I find the home a caring place for my mother, and the staff are caring and conscientious and most helpful in all aspects of care for her. I would recommend it to everybody.
07 June 2023
I cannot praise the staff at Sutton Lodge highly enough for the care they show not only my mum but all of the residents. Today I spent some time in the home visiting, and despite the challenges, the staff showed how truly caring they were, with nothing being too much trouble. My mum has been there seven years now, and it really is home-from-home, especially with the cat around. Each resident is treated as an individual, time is taken to make them comfortable and happy, and the staff are always smiling and chatting. As a family, we cannot thank you enough.
24 March 2023
Care Home is clean and tidy. Staff are excellent with patients. Not enough staff at weekends.
15 March 2023
Staff very welcoming. Work well with residents. The care home is clean and tidy. Ideal personal space. More staff needed at weekends.
01 December 2022
My mum was in Sutton Manor since October 2020. She was moved to the Lodge in the spring of 2022 as her need had changed and she was very restless. Since being in the Lodge mum has really settled down. The staff are wonderful with her and have lots of time to give. As a family, we are very impressed and are happy for mum to be there. They provide lots of entertainment and comfortable surroundings and the food looks great too. We love taking mum to the tearoom that was built in the covid period so residents could still have visits from family and friends.
30 November 2022
Excellent, caring and friendly staff. Homely surroundings. Very informative of events. Cleanliness and welfare of residents are always taken into consideration. Good variety of activities. All needs are catered for.
29 November 2022
All round excellent care for my mother.
28 June 2022
Every time I visit, the staff make me welcome. They treat my mother like family.
28 June 2022
Always greeted with smiles, and nothing to too much trouble. Mum appears to have everything she needs.
27 June 2022
My experience of Sutton Lodge is of a caring, friendly home providing decent size rooms, excellent meals with plentiful activities to suit all states. A good level of carers always seems to be at hand to attend to the many issues relating to the elderly residents. My mum has settled really well and talks of Sutton Lodge as her home. I really don't think we could have got any better care home than this.
23 June 2022
Lovely home. Carers are so good and understanding.
Latest Reviews for Sutton Lodge Residential Home
23 December 2024
After 3 years, the resident has settled in well. I visit her on a weekly basis and I am surprised that whoever she comes into contact with at the care home, the staff all know her by name and interact with her in a friendly and caring way, as such, she loves and soaks up all the attention given, so much so, she is everyone's friend.
15 October 2024
The staff at Sutton Lodge are very caring and supportive of all our family. From the maintenance up to management. If anything happens or problems occur they are very prompt at contacting the family immediately. Overall very happy with my father's care at the home.
04 October 2024
My stay was very enjoyable. I found everyone to be very kind and caring. I will make this my permanent home very easily. You are all stars.
05 June 2024
Overall I believe the care is very good. The staff seem to really care about the residents. Dad has recently had a couple of falls and this is not something new. He is unsteady on his feet and the care staff believe his shoes are too big, however I believe this will happen again even with the correct size shoes. The case has been referred to the falls clinic in January after a fall and we have heard nothing, he has had several falls since.
29 May 2024
Dad has been in the lodge for almost 18 months and been very well cared for. All the staff have been very friendly towards all the family. We've found the senior carers to be very approachable and understanding. The cleaning and kitchen staff are brilliant too. Overall no complaints and very happy with him being there.
02 May 2024
The care given by staff to our Mum has been 100% over the past 10 years in Sutton Lodge. Since the new manager has been here, no communication or compassion from this person as no people skills with residents' families. This home has been our family until the changes in the last few months. We have always rated this care home at a high standard but unfortunately not anymore.
07 December 2023
I would like to say a big thank you to all the staff at Sutton Lodge. My friend has been in the home for around five years now, and her care has been second to none. There is always something going on to keep residents occupied and stimulated. They are all well cared for, and with the pub, tea room and nail bar, it’s amazing. You are all angels.
05 December 2023
It is never easy to to have to place someone in care, but due to their cognitive decline and becoming a danger to themselves it became necessary. Although Mother doesn't really understand where she is (sure she thinks she is on holiday) she is now living her best life, and we know she is cared for well and she is in safe hands, the staff are amazing and genuinely caring, the facilities and activities are great too, thank you Sutton Court and all the staff for looking after my mum in the way you do.
09 November 2023
The staff are friendly and helpful and give mum a lot of support. Entertainment is good. Mum loves to join in singing and dancing.
19 July 2023
I find the home a caring place for my mother, and the staff are caring and conscientious and most helpful in all aspects of care for her. I would recommend it to everybody.
07 June 2023
I cannot praise the staff at Sutton Lodge highly enough for the care they show not only my mum but all of the residents. Today I spent some time in the home visiting, and despite the challenges, the staff showed how truly caring they were, with nothing being too much trouble. My mum has been there seven years now, and it really is home-from-home, especially with the cat around. Each resident is treated as an individual, time is taken to make them comfortable and happy, and the staff are always smiling and chatting. As a family, we cannot thank you enough.
24 March 2023
Care Home is clean and tidy. Staff are excellent with patients. Not enough staff at weekends.
15 March 2023
Staff very welcoming. Work well with residents. The care home is clean and tidy. Ideal personal space. More staff needed at weekends.
01 December 2022
My mum was in Sutton Manor since October 2020. She was moved to the Lodge in the spring of 2022 as her need had changed and she was very restless. Since being in the Lodge mum has really settled down. The staff are wonderful with her and have lots of time to give. As a family, we are very impressed and are happy for mum to be there. They provide lots of entertainment and comfortable surroundings and the food looks great too. We love taking mum to the tearoom that was built in the covid period so residents could still have visits from family and friends.
30 November 2022
Excellent, caring and friendly staff. Homely surroundings. Very informative of events. Cleanliness and welfare of residents are always taken into consideration. Good variety of activities. All needs are catered for.
29 November 2022
All round excellent care for my mother.
28 June 2022
Every time I visit, the staff make me welcome. They treat my mother like family.
28 June 2022
Always greeted with smiles, and nothing to too much trouble. Mum appears to have everything she needs.
27 June 2022
My experience of Sutton Lodge is of a caring, friendly home providing decent size rooms, excellent meals with plentiful activities to suit all states. A good level of carers always seems to be at hand to attend to the many issues relating to the elderly residents. My mum has settled really well and talks of Sutton Lodge as her home. I really don't think we could have got any better care home than this.
23 June 2022
Lovely home. Carers are so good and understanding.