Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Laburnum Lodge

stars
stars 14 October 2019
My dad broke his arm in 2 places and couldn't cope alone at home. He was sent to Laburnum Lodge to recuperate and get help with daily care. He also has vascular dementia. Immediately on arrival he was made to feel welcome and cared for. The staff have been wonderful throughout the month he has been there. They have been unfailing kind, courteous, helpful, understanding, professional and most importantly have always treated my dad with dignity so that even when he had to have help with showering he didn't feel upset or embarrassed. I think the staff do a wonderful job and wish they could realise the difference they make to residents and their families.
Review from Caroline V (Daughter of Resident/Service User)