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287 Bramhall Lane, Davenport, Stockport, SK3 8TB
View Full Details of ReinbekLatest Reviews for Reinbek
15 October 2024
We knew from our first visit to Reinbek that we had found the right home for our aunt. When you walk through the door the home is spotlessly clean and the atmosphere is one of one of warmth and friendliness thanks to a brilliant team of staff at all levels - management, carers, and support workers - all friendly and approachable and willing to help with any concerns you may have. Our aunt has lived at Reinbek for 18 months and has a lovely room looking over a large established garden. She frequently tells us that she feels safe, that the staff are kind, and that she is treated with respect - 'they don't talk down to me'. In the time she has lived there, she has thrived from the care she has received and the social activities she has taken part in which has included small group trips to the seaside and one-on-one outings. She is clean and well presented with her hair done regularly and nails manicured. Happy to recommend Reinbek.
05 October 2024
I find Reinbek very clean. The staff are very helpful, professional and friendly. My mother feels extremely safe and well cared for in the environment that they provide and my brother, sister and I feel confident that she is being cared for and looked after.
25 September 2024
Excellent in every department. Friendliness and willingness to help is very evident. I hope I never have to be in a home but if that becomes inevitable, yours is the one I choose.
31 October 2023
I would like to take a moment to thank you all for the care and support you've provided to our mum these last few weeks. Your kindness and attention have meant the world to us and our mum. We are grateful for all you do. Thank you.
19 October 2023
What a great place, clean, well-maintained, great staff. Rooms are nice and private and you are well-informed of what's going on. Activities for all. Meals are good, plenty of choice My dad has stayed at three homes and all were good, however, this place feels more like home. The staff have a smile and fun, they have energy and time for all, they make you feel like you are on holiday.
01 September 2023
As soon as I walked into the Reinbek, I knew I would be happy for my mother to live there. The staff are so attentive, pleasant and patient. After Mum was taken ill at the home, the staff got her admitted to the hospital immediately and, after a few weeks, welcomed her back with open arms and nursed her back to good health. It is a pleasure to visit Reinbek, spend time with other residents and join in with the varied activities.
14 August 2023
My father has been in Reinbek since August and I feel confident in the fact he is being well cared for. The staff are very obliging and helpful, the room is clean and tiny even though it is the smallest. Food is excellent.
14 August 2023
Very happy with all facilities. Our aunt has settled well here and is enjoying the company and all the activities. She is treated with care and dignity and all the staff are caring and helpful. She has a beautiful room which is kept spotlessly clean.
14 August 2023
Helpful staff and always happy. Can't do enough to help both my aunt and uncle to settle in.
09 August 2023
My partner has been in Reinbek on four occasions, for respite for me. I looked at seven homes before visiting here and knew straight away it was the most suitable in every way. Rooms and activities are very good. The staff are all welcoming and friendly and nothing is too much trouble. Wouldn't hesitate to recommend.
26 July 2023
Dad is really well looked after. He is always washed, dressed and shaved. The staff have gone out of their way to make him feel welcome and help him settle in. The staff are always really friendly, kind and really make an effort to include him. As a family, we are really pleased with the care he is receiving.
29 June 2023
Reinbek was recommended to me, so because of this and its location, it was the obvious choice when choosing where Mum should be. My mum has been at Reinbek since April 2021. Mum has lived in Davenport for many years, so it's nice to keep her in the area she knows. I live very close by, as does her best friend who doesn't drive, so it's very handy for visits. Mum is happy and settled at Reinbek. I have made her room a 'home from home' with her personal photos, ornaments and plants. It is lovely to know she is well looked after and there is always someone there to help and support her. From the carers to management and everyone in between, all the staff are happy and friendly. They say they always treat the residents as they would like their elderly relatives to be treated. There are many opportunities for residents to mix and be entertained. It really feels like a big family and this is extended to friends and relatives too.
26 June 2023
The carers who work at this care home are just wonderful, so much patience. Our mum only stayed for a year, whilst her new home was rebuilt for wheelchair use. She has made many good friends of both staff and residents. The send off they gave her was second to none, not a dry eye in the home. A grateful thank you to everyone there.
13 June 2023
Only two words to describe Reinbek: absolutely outstanding. My thanks go out to the manager and all the wonderful staff who cared for my mum. Although she was only with you a few months, before she sadly passed away at the age of ninety-nine, my sister and myself will always be truly grateful for the excellent care given to Mum in her short stay.
22 September 2022
When my mum moved into residential care, the family were concerned that she wouldn't settle, she is fiercely independent and not always easy to please! We need not have worried. From our first visit, throughout the moving-in period and now two months later, every member of staff we have dealt with has been professional, understanding and above all kind. Mum's many challenges have been met with patience and compassion and the same support has been extended to the family. Regular updates when needed and flexible support to overcome mum's various issues have made the process much easier for us. Whether management, care or domestic staff, every member of the Reinbek community makes a positive contribution to the warm and welcoming atmosphere. I have full confidence that mum is safe and well cared for and would recommend Reinbek to anyone considering residential care.
02 September 2022
The manager and her team were helpful, caring and kind. They made my mother's sister and her family so welcome They had not seen each other for 2 1/2 years, which caused much anxiety and upset. They provided much-needed quiet space so they could talk and have afternoon tea. The activities team provided lots of talks and entertainment. Thank you to one lady for her prompt referral to the GP for my mother and to all the staff for her care afterwards.
22 July 2022
My dad is 100 years old and moved into Reinbeck a few months ago as he was no longer able to cope at home. We are totally amazed at the change in him, he is so much better both mentally and physically – he has stepped back 5 years. The staff are absolutely amazing with him, nothing is too much trouble for them and the facilities are outstanding. He has the freedom to come and go as he pleases, it's up to him what time he gets up, goes to bed, what time he has food etc. Visitors are welcome at any time. It truly is a home from home. It's wonderful to see him like this. Thank you Reinbeck for giving us our dad back.
20 July 2022
We have always found the staff to be understanding and professional in the care provided. They quickly identify any changes in the resident and take appropriate action to refer to other health care professionals, which provides us with a good deal of reassurance. The accommodation is spacious, with wide corridors and the standard of cleanliness is exceptionally high. Many thanks to all the staff, it is much appreciated.
14 July 2022
My dad has been a resident here for a couple of months. The staff are amazing. My dad's mental health has improved we couldn't be happier with the care he receives.
14 July 2022
Dad has been in Reinbek for about five weeks now. Moving him to residential care was a very difficult and upsetting decision for us. He has flourished within the home. He is eating well, drinking better and enjoying the company. Socially, physically and cognitively he has improved. He would prefer to be at home but as he says if he can't be at home he can't imagine anywhere better than Reinbek.
Latest Reviews for Reinbek
15 October 2024
We knew from our first visit to Reinbek that we had found the right home for our aunt. When you walk through the door the home is spotlessly clean and the atmosphere is one of one of warmth and friendliness thanks to a brilliant team of staff at all levels - management, carers, and support workers - all friendly and approachable and willing to help with any concerns you may have. Our aunt has lived at Reinbek for 18 months and has a lovely room looking over a large established garden. She frequently tells us that she feels safe, that the staff are kind, and that she is treated with respect - 'they don't talk down to me'. In the time she has lived there, she has thrived from the care she has received and the social activities she has taken part in which has included small group trips to the seaside and one-on-one outings. She is clean and well presented with her hair done regularly and nails manicured. Happy to recommend Reinbek.
05 October 2024
I find Reinbek very clean. The staff are very helpful, professional and friendly. My mother feels extremely safe and well cared for in the environment that they provide and my brother, sister and I feel confident that she is being cared for and looked after.
25 September 2024
Excellent in every department. Friendliness and willingness to help is very evident. I hope I never have to be in a home but if that becomes inevitable, yours is the one I choose.
31 October 2023
I would like to take a moment to thank you all for the care and support you've provided to our mum these last few weeks. Your kindness and attention have meant the world to us and our mum. We are grateful for all you do. Thank you.
19 October 2023
What a great place, clean, well-maintained, great staff. Rooms are nice and private and you are well-informed of what's going on. Activities for all. Meals are good, plenty of choice My dad has stayed at three homes and all were good, however, this place feels more like home. The staff have a smile and fun, they have energy and time for all, they make you feel like you are on holiday.
01 September 2023
As soon as I walked into the Reinbek, I knew I would be happy for my mother to live there. The staff are so attentive, pleasant and patient. After Mum was taken ill at the home, the staff got her admitted to the hospital immediately and, after a few weeks, welcomed her back with open arms and nursed her back to good health. It is a pleasure to visit Reinbek, spend time with other residents and join in with the varied activities.
14 August 2023
My father has been in Reinbek since August and I feel confident in the fact he is being well cared for. The staff are very obliging and helpful, the room is clean and tiny even though it is the smallest. Food is excellent.
14 August 2023
Very happy with all facilities. Our aunt has settled well here and is enjoying the company and all the activities. She is treated with care and dignity and all the staff are caring and helpful. She has a beautiful room which is kept spotlessly clean.
14 August 2023
Helpful staff and always happy. Can't do enough to help both my aunt and uncle to settle in.
09 August 2023
My partner has been in Reinbek on four occasions, for respite for me. I looked at seven homes before visiting here and knew straight away it was the most suitable in every way. Rooms and activities are very good. The staff are all welcoming and friendly and nothing is too much trouble. Wouldn't hesitate to recommend.
26 July 2023
Dad is really well looked after. He is always washed, dressed and shaved. The staff have gone out of their way to make him feel welcome and help him settle in. The staff are always really friendly, kind and really make an effort to include him. As a family, we are really pleased with the care he is receiving.
29 June 2023
Reinbek was recommended to me, so because of this and its location, it was the obvious choice when choosing where Mum should be. My mum has been at Reinbek since April 2021. Mum has lived in Davenport for many years, so it's nice to keep her in the area she knows. I live very close by, as does her best friend who doesn't drive, so it's very handy for visits. Mum is happy and settled at Reinbek. I have made her room a 'home from home' with her personal photos, ornaments and plants. It is lovely to know she is well looked after and there is always someone there to help and support her. From the carers to management and everyone in between, all the staff are happy and friendly. They say they always treat the residents as they would like their elderly relatives to be treated. There are many opportunities for residents to mix and be entertained. It really feels like a big family and this is extended to friends and relatives too.
26 June 2023
The carers who work at this care home are just wonderful, so much patience. Our mum only stayed for a year, whilst her new home was rebuilt for wheelchair use. She has made many good friends of both staff and residents. The send off they gave her was second to none, not a dry eye in the home. A grateful thank you to everyone there.
13 June 2023
Only two words to describe Reinbek: absolutely outstanding. My thanks go out to the manager and all the wonderful staff who cared for my mum. Although she was only with you a few months, before she sadly passed away at the age of ninety-nine, my sister and myself will always be truly grateful for the excellent care given to Mum in her short stay.
22 September 2022
When my mum moved into residential care, the family were concerned that she wouldn't settle, she is fiercely independent and not always easy to please! We need not have worried. From our first visit, throughout the moving-in period and now two months later, every member of staff we have dealt with has been professional, understanding and above all kind. Mum's many challenges have been met with patience and compassion and the same support has been extended to the family. Regular updates when needed and flexible support to overcome mum's various issues have made the process much easier for us. Whether management, care or domestic staff, every member of the Reinbek community makes a positive contribution to the warm and welcoming atmosphere. I have full confidence that mum is safe and well cared for and would recommend Reinbek to anyone considering residential care.
02 September 2022
The manager and her team were helpful, caring and kind. They made my mother's sister and her family so welcome They had not seen each other for 2 1/2 years, which caused much anxiety and upset. They provided much-needed quiet space so they could talk and have afternoon tea. The activities team provided lots of talks and entertainment. Thank you to one lady for her prompt referral to the GP for my mother and to all the staff for her care afterwards.
22 July 2022
My dad is 100 years old and moved into Reinbeck a few months ago as he was no longer able to cope at home. We are totally amazed at the change in him, he is so much better both mentally and physically – he has stepped back 5 years. The staff are absolutely amazing with him, nothing is too much trouble for them and the facilities are outstanding. He has the freedom to come and go as he pleases, it's up to him what time he gets up, goes to bed, what time he has food etc. Visitors are welcome at any time. It truly is a home from home. It's wonderful to see him like this. Thank you Reinbeck for giving us our dad back.
20 July 2022
We have always found the staff to be understanding and professional in the care provided. They quickly identify any changes in the resident and take appropriate action to refer to other health care professionals, which provides us with a good deal of reassurance. The accommodation is spacious, with wide corridors and the standard of cleanliness is exceptionally high. Many thanks to all the staff, it is much appreciated.
14 July 2022
My dad has been a resident here for a couple of months. The staff are amazing. My dad's mental health has improved we couldn't be happier with the care he receives.
14 July 2022
Dad has been in Reinbek for about five weeks now. Moving him to residential care was a very difficult and upsetting decision for us. He has flourished within the home. He is eating well, drinking better and enjoying the company. Socially, physically and cognitively he has improved. He would prefer to be at home but as he says if he can't be at home he can't imagine anywhere better than Reinbek.