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Eyam Road, Hazel Grove, Stockport, SK7 6HP
View Full Details of Shepley HouseLatest Reviews for Shepley House
05 November 2024
Staff are always very friendly and helpful both towards myself and my father in law. We are kept informed of what is going on with my father in laws care, either in person or by phone.
05 November 2024
My mum has only been in a few weeks but has settled in really well. I am completely satisfied with the care she is receiving.
28 October 2024
Since moving in Mum has been looked after with care, dignity and respect. She is so happy here and could not have settled in any better. We are kept informed of all her visits to the hospital with her leg. The staff and management go above and beyond expectations, could not ask for more.
28 October 2024
My dad spent many years in Shepley House and was cared for brilliantly, was so happy when 7 years later we had to make the decision to put Mum in care and Shepley had a room for her. Many of the lovely staff are still here and it is just like we have never been away. Mum has settled really well and is looked after with care and dignity. Massive big thanks to everyone.
23 October 2024
My husband and I visit weekly and find him well-looked after and comfortable.
20 March 2024
Mum seems to have settled well and looks comfortable when she is visited. Things do go missing from her room I now know and understand that this can't be helped. All the staff I have met or seen have been helpful and dealt with my mum in a respectful and dignified manner.
05 March 2024
Shepley House is an amazing place with amazing, dedicated and caring staff who are always friendly and helpful. My mum has lived here for over five years and I can't commend it enough. There are always activities going on and the food and beverages are first-class.
05 March 2024
Shepley House provides the highest levels of care to all residents and I know that my mum is much loved by the staff. The atmosphere is calm, friendly, clean and light. Beautifully decorated and no 'swirly' carpets - lovely tiled floors, always clean.
05 March 2024
Lovely staff who really care for the residents. The home is clean, light and bright and since the new manager arrived it is better than ever. Lovely calm and homely atmosphere.
05 March 2024
We love Shepley House. Everyone is so very friendly and helpful. The atmosphere is warm and welcoming and our mum feels so at home here. She is happy and relaxed, a blessing. Thank you Shepley - greater than ever since the new manager arrived.
01 March 2024
The staff and management are very helpful and friendly. Dad is in a caring home.
13 February 2024
Staff brilliant! Very friendly and supportive. Home spotless.
06 November 2023
I’m not going to say in detail on here, but I do not recommend this home. I took my mother out last Sunday when I visited, without warning, and no one has even called me to ask why! Eight days have passed, if I were the manager I’d want to know why. I now have my 92-year-old mother at home with me.
03 October 2023
A dear friend is a resident of Shepley House we visit her each week, and she gives us glowing comments on the wonderful staff and food. She is very happy there, which gives us peace of mind. Thank you.
31 July 2023
My mum has been a resident at Shepley House for two and a half years now, and in that time, we have experienced the full range of what it has been like as a resident and as a family member. Shepley went through a very difficult time with management changes and staff changes. At one point, it felt like there was a new manager every week! The home is currently being run by a new manager, who is excellent. He listens to his residents, his staff and to families of residents. He will do whatever he can to accommodate any additional needs your loved one may have. Since he has been in charge, there is now a full complement of staff on the books, the agency is only being used in absolute emergencies, the residents have loads of activities and trips to keep them entertained, and the home has improved no end. It may look old and a bit tired at times, but it is clean, welcoming and has a very caring environment which is clear from when you enter the home. Mum is extremely happy now. Well done, Shepley
14 July 2023
The staff treat the residents with compassion and care. The manager and the team run the home where the resident's needs are the utmost priority. Efforts are made to create a nice atmosphere in the home. It's comforting to know my wife is being looked after. Also, I am made welcome on my visits to be with her.
12 July 2023
I find Shepley House great! The staff are very friendly and attentive and actually appear to enjoy their job. The management team genuinely listen to what you have to say and actively encourage you to discuss any questions the residents may have, which is excellent. The office side is run by one member of staff, who has every duty at her fingertips - excellent. Shepley House - ten out of ten! Keep doing what you are doing.
10 July 2023
My husband has been a resident at Shepley House for four years and has received love and wonderful care over this time. The staff are always happy to do anything I ask of them.
10 July 2023
Sheply is caring for both my mum and dad, who've been residents for over two years now. The team at Sheply have continued to give the best care for them both consistently, and as their needs have changed (both have dementia), they have strived to always do the best for them both and to give Mum and Dad the best care possible. We have, as a family, always been made to feel both welcomed and included in their care. All the team at Sheply are amazing, and we've got to know them all well and consider them to be good friends to us, Mum and Dad. Sheply is a safe and friendly environment. Thanks to all the team.
28 June 2022
My parents have been in the excellent care of Shepley House since April 2021. All the staff are very supportive, warm and caring, and treat Mum and Dad with the utmost respect and dignity. When I talk to any member of the amazing team at Shepley, they are all very welcoming, approachable and supportive, and I feel they know my parents so well; they have become like an extended family to us all, always available to talk to about any aspect of Mum and Dads care. Shepley is on lovely grounds and has a large patio and gardens for the residents to enjoy; it is spotlessly clean, the food is excellent, and there is a full programme of activities for the residents. I would give Shepley House five stars plus. Thank you to everyone at Shepley.
Latest Reviews for Shepley House
05 November 2024
Staff are always very friendly and helpful both towards myself and my father in law. We are kept informed of what is going on with my father in laws care, either in person or by phone.
05 November 2024
My mum has only been in a few weeks but has settled in really well. I am completely satisfied with the care she is receiving.
28 October 2024
Since moving in Mum has been looked after with care, dignity and respect. She is so happy here and could not have settled in any better. We are kept informed of all her visits to the hospital with her leg. The staff and management go above and beyond expectations, could not ask for more.
28 October 2024
My dad spent many years in Shepley House and was cared for brilliantly, was so happy when 7 years later we had to make the decision to put Mum in care and Shepley had a room for her. Many of the lovely staff are still here and it is just like we have never been away. Mum has settled really well and is looked after with care and dignity. Massive big thanks to everyone.
23 October 2024
My husband and I visit weekly and find him well-looked after and comfortable.
20 March 2024
Mum seems to have settled well and looks comfortable when she is visited. Things do go missing from her room I now know and understand that this can't be helped. All the staff I have met or seen have been helpful and dealt with my mum in a respectful and dignified manner.
05 March 2024
Shepley House is an amazing place with amazing, dedicated and caring staff who are always friendly and helpful. My mum has lived here for over five years and I can't commend it enough. There are always activities going on and the food and beverages are first-class.
05 March 2024
Shepley House provides the highest levels of care to all residents and I know that my mum is much loved by the staff. The atmosphere is calm, friendly, clean and light. Beautifully decorated and no 'swirly' carpets - lovely tiled floors, always clean.
05 March 2024
Lovely staff who really care for the residents. The home is clean, light and bright and since the new manager arrived it is better than ever. Lovely calm and homely atmosphere.
05 March 2024
We love Shepley House. Everyone is so very friendly and helpful. The atmosphere is warm and welcoming and our mum feels so at home here. She is happy and relaxed, a blessing. Thank you Shepley - greater than ever since the new manager arrived.
01 March 2024
The staff and management are very helpful and friendly. Dad is in a caring home.
13 February 2024
Staff brilliant! Very friendly and supportive. Home spotless.
06 November 2023
I’m not going to say in detail on here, but I do not recommend this home. I took my mother out last Sunday when I visited, without warning, and no one has even called me to ask why! Eight days have passed, if I were the manager I’d want to know why. I now have my 92-year-old mother at home with me.
03 October 2023
A dear friend is a resident of Shepley House we visit her each week, and she gives us glowing comments on the wonderful staff and food. She is very happy there, which gives us peace of mind. Thank you.
31 July 2023
My mum has been a resident at Shepley House for two and a half years now, and in that time, we have experienced the full range of what it has been like as a resident and as a family member. Shepley went through a very difficult time with management changes and staff changes. At one point, it felt like there was a new manager every week! The home is currently being run by a new manager, who is excellent. He listens to his residents, his staff and to families of residents. He will do whatever he can to accommodate any additional needs your loved one may have. Since he has been in charge, there is now a full complement of staff on the books, the agency is only being used in absolute emergencies, the residents have loads of activities and trips to keep them entertained, and the home has improved no end. It may look old and a bit tired at times, but it is clean, welcoming and has a very caring environment which is clear from when you enter the home. Mum is extremely happy now. Well done, Shepley
14 July 2023
The staff treat the residents with compassion and care. The manager and the team run the home where the resident's needs are the utmost priority. Efforts are made to create a nice atmosphere in the home. It's comforting to know my wife is being looked after. Also, I am made welcome on my visits to be with her.
12 July 2023
I find Shepley House great! The staff are very friendly and attentive and actually appear to enjoy their job. The management team genuinely listen to what you have to say and actively encourage you to discuss any questions the residents may have, which is excellent. The office side is run by one member of staff, who has every duty at her fingertips - excellent. Shepley House - ten out of ten! Keep doing what you are doing.
10 July 2023
My husband has been a resident at Shepley House for four years and has received love and wonderful care over this time. The staff are always happy to do anything I ask of them.
10 July 2023
Sheply is caring for both my mum and dad, who've been residents for over two years now. The team at Sheply have continued to give the best care for them both consistently, and as their needs have changed (both have dementia), they have strived to always do the best for them both and to give Mum and Dad the best care possible. We have, as a family, always been made to feel both welcomed and included in their care. All the team at Sheply are amazing, and we've got to know them all well and consider them to be good friends to us, Mum and Dad. Sheply is a safe and friendly environment. Thanks to all the team.
28 June 2022
My parents have been in the excellent care of Shepley House since April 2021. All the staff are very supportive, warm and caring, and treat Mum and Dad with the utmost respect and dignity. When I talk to any member of the amazing team at Shepley, they are all very welcoming, approachable and supportive, and I feel they know my parents so well; they have become like an extended family to us all, always available to talk to about any aspect of Mum and Dads care. Shepley is on lovely grounds and has a large patio and gardens for the residents to enjoy; it is spotlessly clean, the food is excellent, and there is a full programme of activities for the residents. I would give Shepley House five stars plus. Thank you to everyone at Shepley.