Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Laurel Bank

stars
stars 18 April 2022
Laurel Bank Care Home may not be the most aesthetically appealing home but I can assure you the care is second to none. The staff from the manager right the way down through the team leaders, carers, kitchen staff, domestic staff and all the night staff (and any others I've missed) have been exceptional; more than exceptional. Our experience of their care has been humbling. The respect they all showed to my dad before he passed away was astounding at all times; to my mum, me, my sisters and all the family too. I genuinely cannot rate the staff at Laurel Bank highly enough. It's shameful that they like all in the care sector are so undervalued and underpaid.
Review from Gary M (Son of Resident/Service User)