Submit a Review for The Sycamores
Victoria Street, Newton, Hyde, SK14 4DH
View Full Details of The SycamoresLatest Reviews for The Sycamores
19 March 2025
The care so far has been 2nd to none. They can't do enough for my mum. Going above and beyond. It's been a very difficult time and the reassurance from the staff has been exemplary.
07 March 2025
Very wellcoming atmosphere. Happy staff that go above and beyond to help. The Sycamore is clean and tidy with a lovely view, bird boxes encourage local wildlife. Overall a very enjoyable experience.
05 December 2024
The care given to my family member has been wonderful. They have suffered with medical issues and these have been dealt with effectively and efficiently. All the staff are amazing and go above and beyond.
03 December 2024
Staff are extremely professional, caring and considerate. They treat residents like a member of their own family. Also support family of the residents. Nothing is too much for the team at The Sycamores Newton. Always there with a smile, a hug and helpful information. My mother is cared for in the most brilliant way, all her needs are looked after. The food is terrific, five stars. My overall opinion is absolutely fantastic I would recommend far and wide.
03 December 2024
Mum seems happy and content which is the most important thing for me and her. She is cared for well and has good connections with specific members of staff who she responds to although all staff are good to her. All in all a quality home with good care.
25 November 2024
I would just like to thank all staff, carers, seniors, cleaners, just everybody! My mum has dementia and has been in hospital, when I said about going home. The only one she could remember is the cleaner, if I said his name, oh yes lovely lad she said, he talks to me about his mum and dad. So thank you! Thank you all for treating my mum with respect and dignity!
25 November 2024
The staff here are the biggest asset, always helpful and polite. They deal with my mum's needs in a caring professional way.
14 August 2024
The staff here at The Sycamores are fantastic, very helpful and very caring towards my aunt and all the other residents. Would recommend The Sycamores for other people.
22 May 2024
I would highly recommend The Sycamores Care Home to anyone looking to place a loved one into care. Senior care staff kept us informed of Mum's general health, any eating issues, if anything changed, any changes in medication that needed to be discussed with the GP. Even down to Mum having a blister on her hand, we were advised and treatment given. Staff treat the residents with respect, they know that the residents were all, at one time, vibrant people who had careers, families and had achieved/done wonderful things in their younger days. This is a demanding role and long hours, and staff are looking after our loved ones as we as a family are unable to do ourselves. As a family, we are very grateful for the care and attention the staff at The Sycamores have shown our mum during her time there.
09 April 2024
My mum has said that the staff here can't do enough for her and bend over backwards for her. The only negative is the choice of doctor or pharmacy because it takes so long to get medication that has been prescribed.
04 April 2024
No complaints with my uncle's care. He seems very settled and happy here. I'm also updated promptly whenever needed. Staff are always welcoming and helpful when I visit.
18 September 2023
Been to see my mum 4 times this week. I went last Sunday, Tuesday Friday and again Sunday 10 Sept 23. The room was dirty, with tissue on the floor and behind the TV, her photo had been knocked to the floor no one picked them up. I asked someone why has her room not been cleaned, It's been a week and I have had to clear the mess and tissues that have been there for one week. If I hadn't cleaned the room when would it have been done? I was told to send an email which I have. I am not happy about the cleanliness of the room, not the first time this has happened, even her dirty underwear on the floor.
07 July 2023
Dad has settled well at The Sycamores and he has been well cared for. Staff have always informed me of any issues and have been supportive of me as well during a difficult time.
06 July 2023
My brother has recently moved into The Sycamores. From my brother leaving his flat, the manager has been so helpful and adhering to his needs. The staff are so friendly and are treating my brother with the care and help that he needs. I feel that my brother is being given the quality of care that he needs now, thank you for all your help.
09 February 2023
Discussion with senior staff to ensure that the needs of my mother continue to be met. Dementia has resulted in greater inability for her to express her needs. The knowledge of staff who have frequent and regular contact with her is vital, along with robust procedures that ensure she is happy and comfortable. I was happy that this could be delivered by the team. Thank you.
06 February 2023
Everything is excellent. I would put any of my family in here and know they would be safe and looked after.
06 February 2023
A warm and welcoming environment with friendly and helpful staff. Nice ambience and relaxed atmosphere. I have not experienced all aspects hence not providing a rating for some aspects. I have been given a favourable impression. An enjoyable visit to a resident who seems to be very happy.
06 February 2023
My mum has been at the home since the beginning of January. I can say my mum has been looked after really well. She has gained weight and has settled in very quickly. She always looks good when I visit and I can tell she is nice and clean. The staff are all very pleasant and professional, they are always very helpful and have been particularly good with resolving any queries and concerns of mine. I am very happy my mum is here.
20 September 2022
The staff are outstanding, kind, considerate and empathetic. Nothing is too much trouble. Time is given am/pm with love and care. Mum is happy, settled and has a wonderful room.
30 August 2022
Mum has settled into The Sycamores really well. She is always so happy and really cared for by all the lovely staff.
Latest Reviews for The Sycamores
19 March 2025
The care so far has been 2nd to none. They can't do enough for my mum. Going above and beyond. It's been a very difficult time and the reassurance from the staff has been exemplary.
07 March 2025
Very wellcoming atmosphere. Happy staff that go above and beyond to help. The Sycamore is clean and tidy with a lovely view, bird boxes encourage local wildlife. Overall a very enjoyable experience.
05 December 2024
The care given to my family member has been wonderful. They have suffered with medical issues and these have been dealt with effectively and efficiently. All the staff are amazing and go above and beyond.
03 December 2024
Staff are extremely professional, caring and considerate. They treat residents like a member of their own family. Also support family of the residents. Nothing is too much for the team at The Sycamores Newton. Always there with a smile, a hug and helpful information. My mother is cared for in the most brilliant way, all her needs are looked after. The food is terrific, five stars. My overall opinion is absolutely fantastic I would recommend far and wide.
03 December 2024
Mum seems happy and content which is the most important thing for me and her. She is cared for well and has good connections with specific members of staff who she responds to although all staff are good to her. All in all a quality home with good care.
25 November 2024
I would just like to thank all staff, carers, seniors, cleaners, just everybody! My mum has dementia and has been in hospital, when I said about going home. The only one she could remember is the cleaner, if I said his name, oh yes lovely lad she said, he talks to me about his mum and dad. So thank you! Thank you all for treating my mum with respect and dignity!
25 November 2024
The staff here are the biggest asset, always helpful and polite. They deal with my mum's needs in a caring professional way.
14 August 2024
The staff here at The Sycamores are fantastic, very helpful and very caring towards my aunt and all the other residents. Would recommend The Sycamores for other people.
22 May 2024
I would highly recommend The Sycamores Care Home to anyone looking to place a loved one into care. Senior care staff kept us informed of Mum's general health, any eating issues, if anything changed, any changes in medication that needed to be discussed with the GP. Even down to Mum having a blister on her hand, we were advised and treatment given. Staff treat the residents with respect, they know that the residents were all, at one time, vibrant people who had careers, families and had achieved/done wonderful things in their younger days. This is a demanding role and long hours, and staff are looking after our loved ones as we as a family are unable to do ourselves. As a family, we are very grateful for the care and attention the staff at The Sycamores have shown our mum during her time there.
09 April 2024
My mum has said that the staff here can't do enough for her and bend over backwards for her. The only negative is the choice of doctor or pharmacy because it takes so long to get medication that has been prescribed.
04 April 2024
No complaints with my uncle's care. He seems very settled and happy here. I'm also updated promptly whenever needed. Staff are always welcoming and helpful when I visit.
18 September 2023
Been to see my mum 4 times this week. I went last Sunday, Tuesday Friday and again Sunday 10 Sept 23. The room was dirty, with tissue on the floor and behind the TV, her photo had been knocked to the floor no one picked them up. I asked someone why has her room not been cleaned, It's been a week and I have had to clear the mess and tissues that have been there for one week. If I hadn't cleaned the room when would it have been done? I was told to send an email which I have. I am not happy about the cleanliness of the room, not the first time this has happened, even her dirty underwear on the floor.
07 July 2023
Dad has settled well at The Sycamores and he has been well cared for. Staff have always informed me of any issues and have been supportive of me as well during a difficult time.
06 July 2023
My brother has recently moved into The Sycamores. From my brother leaving his flat, the manager has been so helpful and adhering to his needs. The staff are so friendly and are treating my brother with the care and help that he needs. I feel that my brother is being given the quality of care that he needs now, thank you for all your help.
09 February 2023
Discussion with senior staff to ensure that the needs of my mother continue to be met. Dementia has resulted in greater inability for her to express her needs. The knowledge of staff who have frequent and regular contact with her is vital, along with robust procedures that ensure she is happy and comfortable. I was happy that this could be delivered by the team. Thank you.
06 February 2023
Everything is excellent. I would put any of my family in here and know they would be safe and looked after.
06 February 2023
A warm and welcoming environment with friendly and helpful staff. Nice ambience and relaxed atmosphere. I have not experienced all aspects hence not providing a rating for some aspects. I have been given a favourable impression. An enjoyable visit to a resident who seems to be very happy.
06 February 2023
My mum has been at the home since the beginning of January. I can say my mum has been looked after really well. She has gained weight and has settled in very quickly. She always looks good when I visit and I can tell she is nice and clean. The staff are all very pleasant and professional, they are always very helpful and have been particularly good with resolving any queries and concerns of mine. I am very happy my mum is here.
20 September 2022
The staff are outstanding, kind, considerate and empathetic. Nothing is too much trouble. Time is given am/pm with love and care. Mum is happy, settled and has a wonderful room.
30 August 2022
Mum has settled into The Sycamores really well. She is always so happy and really cared for by all the lovely staff.