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Warrington Road, Goose Green, Wigan, WN3 6QA
View Full Details of AncliffeLatest Reviews for Ancliffe
09 December 2024
My dad has been in Ancliffe for 2 and half years. The staff have cared for him with dignity and respect. My dad has always felt safe and enjoyed his in Ancliffe. Dad sadly became unwell and got poorly. The staff in Ancliffe care for dad throughout his short end of life journey. He had wanted to end his days in Ancliffe and this was made possible. The staff also went above and beyond to make sure myself and extended family had everything we needed. I will never forget how lovely everyone was to my dad and myself. He received exceptional care.
26 November 2024
The staff at Ancliffe are amazing, they go out of their way to help and care for residents. When my grandad was on end-of-life care, their compassion and empathy were outstanding. They supported us through a really difficult time and ensured our last days were pleasant and my grandad was comfortable and well looked after. He was in Ancliffe for two and a half years and he really settled and enjoyed it. The staff make this place.
27 September 2024
My Mum has been living here for several years and is very happy. In fact, it makes me smile and happy when I take her back to my house or out for the afternoon when she says I need to go back they will be worrying about where I am. Also when I go to her room she shows me how nice to is and how happy she is in it. The staff are lovely and she never complains about them. I would be happy living in Ancliffe if I needed care.
01 May 2024
I would like to thank all the staff at Ancliffe Care Home, without a doubt the whole team went above and beyond to ensure our dad's stay was a safe and enjoyable experience. The whole of the staff made our dad's 1st stay there a very pleasant one. We as a family felt assured that he was in the best and safe hands whilst our mum had a hip replacement. Amazing team and thank you.
29 April 2024
Ever since my mum came in permanently last August she's been treated with dignity and respect. It's put our minds at rest knowing she is looked after like she would be at home and she's safe. All the staff and carers are lovely and really good at their jobs.
03 April 2024
Always feel Mum is safe when she's in there, and when I visit, the staff are all really lovely, and I feel that they genuinely love all the residents. Mum took a few months to settle when she went in, thankful, the Covid restrictions had lifted so we could visit anytime. Always activities going on, and we try and support them whenever we can. We are so lucky she's in Ancliffe, now she's in a routine and has made friends with other residents and staff. I have great communication with the staff.
09 June 2023
My mother has been in Ancliffe for 18 months. The staff are fabulous each and every one of them goes out of their way to provide excellent care and support. The home is very clean and fresh and visiting without prior booking is available 24 hours. Well done everyone who work here, you are all brilliant. Thank you to you all.
02 June 2023
My husband is so well cared for with dignity and friendliness. Looked after as I would. The staff are welcoming and approachable, Nothing is too much trouble. Cannot praise everyone enough.
10 May 2023
Mum went into Ancliffe for two weeks of respite care and we couldn't fault the care that was given to Mum, all staff go above and beyond for the resident and their families, it was a pleasure going into the home all staff were very happy and friendly. Would we recommend this home most definitely. Well done everyone your all amazing.
27 February 2023
All staff met/seen are friendly, polite and helpful. Residents appear happy and comfortable in their surroundings.
31 May 2022
We travel from Oxford to see my sister. Staff very helpful, understanding how far we travel. Well done.
19 April 2022
Very happy with all staff and management.
19 April 2022
My aunt arrived at Ancliffe Care Home during lockdown so had only phone contact. The staff were friendly and helpful over the phone. The home itself is not very inviting to look at but is now in the middle of a facelift. My aunt is well cared for and always clean. The staff are all excellent.
22 December 2021
As a family we're all very pleased with the care my mum is receiving. She's being treated with the respect she deserves and she is very happy. Thank you to all the staff present, they are lovely.
08 December 2021
My Dad is a relatively recent resident at Ancliffe but I can say without hesitation that it is the best facility he has ever experienced. He is already saying that he is really enjoying living there and he has visibly improved in his appearance, his attitude, and his mood. What more could a family wish for? The home is extremely well led and all staff go above and beyond to make sure residents are well cared for and valued. They take an interest in those they care for and are very attentive. They listen to relatives and are quick to respond to any queries by phone or email. They find solutions and get on with making things happen. Dad's room is clean and warm, as are all the communal areas. I have seen the food, it's all home-cooked and looks very appetising. I am so glad that I moved Dad from his previous place. When I leave Ancliffe I know that Dad is in the best hands possible. Thank you.
22 November 2021
Excellent supportive and informative help always given. Ancliffe Care Home is always clean and all staff conduct themselves in a professional manner. In particular, the manager has always provided full support, particularly through the covid pandemic. Always something going on to keep the residents engaged and participative. I would recommend Ancliffe to anybody looking for residential 'support'. A very friendly and reassuring environment.
02 June 2021
Staff are friendly, my friend is content and settled into her environment. She looks healthy and is also eating well. I cannot comment on the room as I have not seen it due to Covid restrictions. Thank you for your kindness to my friend.
12 May 2021
I am giving Ancliffe 11 out of 10 for the unbelievable care that my mum has had from the staff whilst she has lived there. The staff are extremely caring, gentle, and compassionate at all times and treat everyone in an appropriate manner to their needs. My mum has felt secure and safe and very happy living here. Thye have gone above and beyond in caring for my mum through her end-of-life care. Ignore the building fabric it's the care that matters.
11 January 2021
The service provided by the staff over this difficult time has been excellent. They have kept Mum safe and the family well-informed. Unfortunately, visits were limited as the necessary facilities were unavailable. A few garden visits in summer and a partitioned room with booked visits once the weather changed.
11 January 2021
It was lovely to see my Auntie after months apart. The home had excellent procedures in place and strict guidelines to follow, so it all felt very safe. The room was spacious and well-ventilated. The staff were very helpful and supportive.
Latest Reviews for Ancliffe
09 December 2024
My dad has been in Ancliffe for 2 and half years. The staff have cared for him with dignity and respect. My dad has always felt safe and enjoyed his in Ancliffe. Dad sadly became unwell and got poorly. The staff in Ancliffe care for dad throughout his short end of life journey. He had wanted to end his days in Ancliffe and this was made possible. The staff also went above and beyond to make sure myself and extended family had everything we needed. I will never forget how lovely everyone was to my dad and myself. He received exceptional care.
26 November 2024
The staff at Ancliffe are amazing, they go out of their way to help and care for residents. When my grandad was on end-of-life care, their compassion and empathy were outstanding. They supported us through a really difficult time and ensured our last days were pleasant and my grandad was comfortable and well looked after. He was in Ancliffe for two and a half years and he really settled and enjoyed it. The staff make this place.
27 September 2024
My Mum has been living here for several years and is very happy. In fact, it makes me smile and happy when I take her back to my house or out for the afternoon when she says I need to go back they will be worrying about where I am. Also when I go to her room she shows me how nice to is and how happy she is in it. The staff are lovely and she never complains about them. I would be happy living in Ancliffe if I needed care.
01 May 2024
I would like to thank all the staff at Ancliffe Care Home, without a doubt the whole team went above and beyond to ensure our dad's stay was a safe and enjoyable experience. The whole of the staff made our dad's 1st stay there a very pleasant one. We as a family felt assured that he was in the best and safe hands whilst our mum had a hip replacement. Amazing team and thank you.
29 April 2024
Ever since my mum came in permanently last August she's been treated with dignity and respect. It's put our minds at rest knowing she is looked after like she would be at home and she's safe. All the staff and carers are lovely and really good at their jobs.
03 April 2024
Always feel Mum is safe when she's in there, and when I visit, the staff are all really lovely, and I feel that they genuinely love all the residents. Mum took a few months to settle when she went in, thankful, the Covid restrictions had lifted so we could visit anytime. Always activities going on, and we try and support them whenever we can. We are so lucky she's in Ancliffe, now she's in a routine and has made friends with other residents and staff. I have great communication with the staff.
09 June 2023
My mother has been in Ancliffe for 18 months. The staff are fabulous each and every one of them goes out of their way to provide excellent care and support. The home is very clean and fresh and visiting without prior booking is available 24 hours. Well done everyone who work here, you are all brilliant. Thank you to you all.
02 June 2023
My husband is so well cared for with dignity and friendliness. Looked after as I would. The staff are welcoming and approachable, Nothing is too much trouble. Cannot praise everyone enough.
10 May 2023
Mum went into Ancliffe for two weeks of respite care and we couldn't fault the care that was given to Mum, all staff go above and beyond for the resident and their families, it was a pleasure going into the home all staff were very happy and friendly. Would we recommend this home most definitely. Well done everyone your all amazing.
27 February 2023
All staff met/seen are friendly, polite and helpful. Residents appear happy and comfortable in their surroundings.
31 May 2022
We travel from Oxford to see my sister. Staff very helpful, understanding how far we travel. Well done.
19 April 2022
Very happy with all staff and management.
19 April 2022
My aunt arrived at Ancliffe Care Home during lockdown so had only phone contact. The staff were friendly and helpful over the phone. The home itself is not very inviting to look at but is now in the middle of a facelift. My aunt is well cared for and always clean. The staff are all excellent.
22 December 2021
As a family we're all very pleased with the care my mum is receiving. She's being treated with the respect she deserves and she is very happy. Thank you to all the staff present, they are lovely.
08 December 2021
My Dad is a relatively recent resident at Ancliffe but I can say without hesitation that it is the best facility he has ever experienced. He is already saying that he is really enjoying living there and he has visibly improved in his appearance, his attitude, and his mood. What more could a family wish for? The home is extremely well led and all staff go above and beyond to make sure residents are well cared for and valued. They take an interest in those they care for and are very attentive. They listen to relatives and are quick to respond to any queries by phone or email. They find solutions and get on with making things happen. Dad's room is clean and warm, as are all the communal areas. I have seen the food, it's all home-cooked and looks very appetising. I am so glad that I moved Dad from his previous place. When I leave Ancliffe I know that Dad is in the best hands possible. Thank you.
22 November 2021
Excellent supportive and informative help always given. Ancliffe Care Home is always clean and all staff conduct themselves in a professional manner. In particular, the manager has always provided full support, particularly through the covid pandemic. Always something going on to keep the residents engaged and participative. I would recommend Ancliffe to anybody looking for residential 'support'. A very friendly and reassuring environment.
02 June 2021
Staff are friendly, my friend is content and settled into her environment. She looks healthy and is also eating well. I cannot comment on the room as I have not seen it due to Covid restrictions. Thank you for your kindness to my friend.
12 May 2021
I am giving Ancliffe 11 out of 10 for the unbelievable care that my mum has had from the staff whilst she has lived there. The staff are extremely caring, gentle, and compassionate at all times and treat everyone in an appropriate manner to their needs. My mum has felt secure and safe and very happy living here. Thye have gone above and beyond in caring for my mum through her end-of-life care. Ignore the building fabric it's the care that matters.
11 January 2021
The service provided by the staff over this difficult time has been excellent. They have kept Mum safe and the family well-informed. Unfortunately, visits were limited as the necessary facilities were unavailable. A few garden visits in summer and a partitioned room with booked visits once the weather changed.
11 January 2021
It was lovely to see my Auntie after months apart. The home had excellent procedures in place and strict guidelines to follow, so it all felt very safe. The room was spacious and well-ventilated. The staff were very helpful and supportive.