Submit a Review for Garswood House
Wentworth Road, Ashton-in-Makerfield, Wigan, WN4 9TZ
View Full Details of Garswood HouseLatest Reviews for Garswood House
16 December 2024
My dad has been at Garswood House for a few months now, he has settled in nicely with the ongoing support of all the staff and management. The environment is caring and friendly and I always feel welcome when I come to visit. There have been many improvements over the last month from daily activities and overall aesthetics around the outside of the building.
21 November 2024
My wife was in Garwood House while I had heart surgery for 3 weeks. Very clean, great staff. Excellent. But no basic exercise.
15 May 2024
I am very happy with the care given to my mum. Staff are very helpful and pleasant plus health issues are dealt with promptly. She is monitored regularly for any concerns.
24 April 2024
Mum has been a resident of Garswood House for almost 3 years and is very happy here and it feels like home. In our experience the staff have always treated Mum with the utmost care and affection. When Mum has been unwell they have always acted immediately and in her best interests and contacted the appropriate health care professionals. The staff are approachable, friendly and professional and we have always been kept fully up to date with Mum's ongoing care. A big thank you from all the family!
22 April 2024
Super place, staff is great. Very clean. Could not wish to have my sister anywhere else.
22 April 2024
I have not visited my relative for nearly 5 months. On returning and visiting I have noticed a big difference in my realive. The home feels more like a home.
07 September 2023
I visited my uncle who is living with dementia today it was evident that he has a good rapport with the staff, who were all very friendly and amenable. The home has a lovely communal outdoor area and each room is well signposted. My uncle was reluctant to go into a care home initially, but it's nice to see him settled.
24 May 2023
All the staff and management at Garswood House who we have met have been very pleasant, helpful and friendly. They have always shown a very caring attitude when dealing with residents. This has helped our friend to quickly settle into a new environment.
22 May 2023
Mum enjoyed her respite stay. The staff are lovely and helpful. The food is excellent.
28 October 2021
The care assistants are very caring and respectful to residents in the home, as are the management and admin team. It has been a very difficult period due to covid but the focus is always on the care and protection of residents. Hopefully, as Covid gets under control, there will be more activities for residents as I feel sure my mum and other patients will benefit from more interaction with others.
24 September 2021
I've been pleasantly surprised by the quality of care at Garswood House. The staff make all the difference with good quality care and thoughtfulness. Well done, and thank you!
30 August 2021
My mother has been in Garswood House now for 8 months and has settled in really well. She requires full care and is unable to walk around by herself. We have seen a marked improvement in her mental and physical well-being since she has been here and all the carers and staff are very friendly and helpful. My family and I would recommend Garswood House for anyone who needs peace of mind for their loved ones.
02 August 2021
My mum has been a resident in Garswood House for years. The care she gets is excellent. If I have any concerns there is always someone to talk to and sort out. These past few years with covid-19 restrictions have been hard. But the home's Facebook page has been a great convert. A good care home, well recommended.
08 July 2021
We have nothing but praise for the staff at Garswood House. The last 12 months have been very difficult for everyone but the manager and all the team have always gone the extra mile to ensure we kept in contact with our mum using window visits, WhatsApp etc. when we couldn't visit. Nothing has been too much trouble and we can't thank you all enough for the wonderful care and attention you give to mum. Thank you all - you are amazing.
07 July 2021
After making the heart-breaking decision that Nan needed to be in a care home, we were lucky enough to get a place for her at Garswood House. She was given a lovely modern room and settled in really quickly; mainly due to the fact that all the staff were absolutely amazing. They could not do enough for Nan and for us, as a family. The past 18 months during Covid-19 lockdown has been so difficult and not being able to see Nan has been just awful but the genuine care, compassion, and respect given to residents has reassured us that we have done the very best we could for Nan and she is in the best possible place given the circumstances. Residents are stimulated and there is a fun and lively atmosphere about the place, but also quiet areas for those that want the peace and quiet. Staff are absolutely amazing from the top level down and can't thank all concerned enough for taking such wonderful care of my Nan.
23 June 2021
As mum has been in Garswood House over the pandemic and lockdown periods we can’t emphasise enough how very grateful we are the for the care shown by all the staff. It has been an extremely difficult period and as a family, we feel the love and attention shown to mum has kept all our spirits up. The whole team has worked tirelessly to keep everyone safe and happy under immense pressure. We have been kept fully informed throughout mum's stay. We have witnessed ourselves via the Facebook page the effort and daily activities carried out to keep the residents happy and alert. During lockdown, we have been able to message mum whenever we needed, giving mum a chance to see us and for us to see and chat to her. Thanks again to you all for all the love and care from bottom of our hearts.
07 July 2020
My mum was admitted to the care home in January for respite care but because of the coronavirus has had to stay in for longer. The staff have been absolutely brilliant they are all hard-working, caring, helpful, considerate and friendly. My mum always says she has a bit of a laugh and a chat with the staff. I have been very grateful and thankful for them looking after mum.
06 April 2020
Visited the home this afternoon, couldn't go inside for obvious reasons. We want to say a huge thank you to the two young carers who helped mum get set up on skype so that the family can talk to her. You are awesome, everyone has gone above and beyond in looking after our precious mum. Thank you.
05 November 2019
My Nan was recently admitted to Garswood House for respite care. After a few short days sadly her condition deteriorated and she passed away. I have to say the care that Nan received was outstanding. She was treated with such respect and dignity. The staff were also kindness itself to all of Nan's family and it was appreciated and it made such a difference to us all. I can only say a heartfelt thank you to Garswood House and it's amazing team of staff.
09 October 2019
May I offer my sincere gratitude and appreciation for your excellent services and care at Garswood House regards Dad. It has been a relief and delight to witness Dad settling in during the first week, an incredibly welcoming and friendly environment. Dad is engaging in conversation and chit/chat with other happy residents, conversing at mealtimes and in the afternoon in your relaxing lounge areas. Your tremendous staff, who have all been extremely courteous, polite, friendly and professional in this initial settling in period, please pass on our heartfelt respect as you all deserve the highest level of recognition for the amazing services you provide. We truly feel blessed and fortunate, Dad has been offered a placement with your good self and team at Garswood House, to what is now Dad’s new lovely home, for Dad to enjoy and embrace his new lifestyle. Dad could not have requested a more suitable care home than Garswood House. With warmest regards and thankfulness.
Latest Reviews for Garswood House
16 December 2024
My dad has been at Garswood House for a few months now, he has settled in nicely with the ongoing support of all the staff and management. The environment is caring and friendly and I always feel welcome when I come to visit. There have been many improvements over the last month from daily activities and overall aesthetics around the outside of the building.
21 November 2024
My wife was in Garwood House while I had heart surgery for 3 weeks. Very clean, great staff. Excellent. But no basic exercise.
15 May 2024
I am very happy with the care given to my mum. Staff are very helpful and pleasant plus health issues are dealt with promptly. She is monitored regularly for any concerns.
24 April 2024
Mum has been a resident of Garswood House for almost 3 years and is very happy here and it feels like home. In our experience the staff have always treated Mum with the utmost care and affection. When Mum has been unwell they have always acted immediately and in her best interests and contacted the appropriate health care professionals. The staff are approachable, friendly and professional and we have always been kept fully up to date with Mum's ongoing care. A big thank you from all the family!
22 April 2024
Super place, staff is great. Very clean. Could not wish to have my sister anywhere else.
22 April 2024
I have not visited my relative for nearly 5 months. On returning and visiting I have noticed a big difference in my realive. The home feels more like a home.
07 September 2023
I visited my uncle who is living with dementia today it was evident that he has a good rapport with the staff, who were all very friendly and amenable. The home has a lovely communal outdoor area and each room is well signposted. My uncle was reluctant to go into a care home initially, but it's nice to see him settled.
24 May 2023
All the staff and management at Garswood House who we have met have been very pleasant, helpful and friendly. They have always shown a very caring attitude when dealing with residents. This has helped our friend to quickly settle into a new environment.
22 May 2023
Mum enjoyed her respite stay. The staff are lovely and helpful. The food is excellent.
28 October 2021
The care assistants are very caring and respectful to residents in the home, as are the management and admin team. It has been a very difficult period due to covid but the focus is always on the care and protection of residents. Hopefully, as Covid gets under control, there will be more activities for residents as I feel sure my mum and other patients will benefit from more interaction with others.
24 September 2021
I've been pleasantly surprised by the quality of care at Garswood House. The staff make all the difference with good quality care and thoughtfulness. Well done, and thank you!
30 August 2021
My mother has been in Garswood House now for 8 months and has settled in really well. She requires full care and is unable to walk around by herself. We have seen a marked improvement in her mental and physical well-being since she has been here and all the carers and staff are very friendly and helpful. My family and I would recommend Garswood House for anyone who needs peace of mind for their loved ones.
02 August 2021
My mum has been a resident in Garswood House for years. The care she gets is excellent. If I have any concerns there is always someone to talk to and sort out. These past few years with covid-19 restrictions have been hard. But the home's Facebook page has been a great convert. A good care home, well recommended.
08 July 2021
We have nothing but praise for the staff at Garswood House. The last 12 months have been very difficult for everyone but the manager and all the team have always gone the extra mile to ensure we kept in contact with our mum using window visits, WhatsApp etc. when we couldn't visit. Nothing has been too much trouble and we can't thank you all enough for the wonderful care and attention you give to mum. Thank you all - you are amazing.
07 July 2021
After making the heart-breaking decision that Nan needed to be in a care home, we were lucky enough to get a place for her at Garswood House. She was given a lovely modern room and settled in really quickly; mainly due to the fact that all the staff were absolutely amazing. They could not do enough for Nan and for us, as a family. The past 18 months during Covid-19 lockdown has been so difficult and not being able to see Nan has been just awful but the genuine care, compassion, and respect given to residents has reassured us that we have done the very best we could for Nan and she is in the best possible place given the circumstances. Residents are stimulated and there is a fun and lively atmosphere about the place, but also quiet areas for those that want the peace and quiet. Staff are absolutely amazing from the top level down and can't thank all concerned enough for taking such wonderful care of my Nan.
23 June 2021
As mum has been in Garswood House over the pandemic and lockdown periods we can’t emphasise enough how very grateful we are the for the care shown by all the staff. It has been an extremely difficult period and as a family, we feel the love and attention shown to mum has kept all our spirits up. The whole team has worked tirelessly to keep everyone safe and happy under immense pressure. We have been kept fully informed throughout mum's stay. We have witnessed ourselves via the Facebook page the effort and daily activities carried out to keep the residents happy and alert. During lockdown, we have been able to message mum whenever we needed, giving mum a chance to see us and for us to see and chat to her. Thanks again to you all for all the love and care from bottom of our hearts.
07 July 2020
My mum was admitted to the care home in January for respite care but because of the coronavirus has had to stay in for longer. The staff have been absolutely brilliant they are all hard-working, caring, helpful, considerate and friendly. My mum always says she has a bit of a laugh and a chat with the staff. I have been very grateful and thankful for them looking after mum.
06 April 2020
Visited the home this afternoon, couldn't go inside for obvious reasons. We want to say a huge thank you to the two young carers who helped mum get set up on skype so that the family can talk to her. You are awesome, everyone has gone above and beyond in looking after our precious mum. Thank you.
05 November 2019
My Nan was recently admitted to Garswood House for respite care. After a few short days sadly her condition deteriorated and she passed away. I have to say the care that Nan received was outstanding. She was treated with such respect and dignity. The staff were also kindness itself to all of Nan's family and it was appreciated and it made such a difference to us all. I can only say a heartfelt thank you to Garswood House and it's amazing team of staff.
09 October 2019
May I offer my sincere gratitude and appreciation for your excellent services and care at Garswood House regards Dad. It has been a relief and delight to witness Dad settling in during the first week, an incredibly welcoming and friendly environment. Dad is engaging in conversation and chit/chat with other happy residents, conversing at mealtimes and in the afternoon in your relaxing lounge areas. Your tremendous staff, who have all been extremely courteous, polite, friendly and professional in this initial settling in period, please pass on our heartfelt respect as you all deserve the highest level of recognition for the amazing services you provide. We truly feel blessed and fortunate, Dad has been offered a placement with your good self and team at Garswood House, to what is now Dad’s new lovely home, for Dad to enjoy and embrace his new lifestyle. Dad could not have requested a more suitable care home than Garswood House. With warmest regards and thankfulness.