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Elmfield Road, Wigan, WN1 2RG
View Full Details of Barley Brook Care HomeLatest Reviews for Barley Brook Care Home
17 November 2023
Mum had been in Barley Brook now for coming on for 3 years! She has settled very well and has a few friends she spends most of the days with. The staff are all very welcoming, helpful and friendly, nothing is too much trouble! I have met the manager a few times who has always listened to my thoughts and taken action straight away if there was any concern. As for the activities, well they are always doing day-to-day activities from bingo, knitting, singing and when there are special events coming up like Christmas, Easter, sporting events they are always getting everyone involved and decorating the rooms accordingly. I can honestly say this is such a welcoming and happy environment and I’m so happy my mum is happy. Well done Barley Brook.
09 November 2023
If I could rate this '0' I would do. My aunty spent three months at this home. The decline in her health and wellbeing during this time has been dramatic. The cleanliness of the property is lacking, from juice jugs left on a high shelf with no lids, to residents' incontinence issues being left to cause issues for other residents, staff and visitors even after being notified. Residents' rooms being used as storage facilities for other residents' wheelchairs. Residents are not stimulated. This list is endless. I fear for the residents and future residents! This has caused myself and other family members great distress.
21 August 2023
My wife who has Alzheimer's went in for a week's respite having had an assessment by the management who assured me they could manage her condition. They contacted me on two evenings to go up as she was agitated and would not take her medication; a family member attended on both occasions. I was telephoned at 10pm on the fifth night to inform me an ambulance had been sent for as my wife had had an accident. On attending my wife had a large lump on her head and blood matted in her hair. I was informed by a carer that she had entered the laundry through an unlocked door and climbed out through an open low-level window and had fallen heavily. The nurse in charge was in another room showing little or no concern and the manager could not be contacted. I haven't had any response from the care home.
01 April 2020
Staff very caring, friendly, professional, nothing's too much trouble, my mum has dementia, she is happy, settled in a routine, is well looked after and cared for, loved and appreciated, the staff are brilliant with her, and highly recommend Barley Brook.
Latest Reviews for Barley Brook Care Home
17 November 2023
Mum had been in Barley Brook now for coming on for 3 years! She has settled very well and has a few friends she spends most of the days with. The staff are all very welcoming, helpful and friendly, nothing is too much trouble! I have met the manager a few times who has always listened to my thoughts and taken action straight away if there was any concern. As for the activities, well they are always doing day-to-day activities from bingo, knitting, singing and when there are special events coming up like Christmas, Easter, sporting events they are always getting everyone involved and decorating the rooms accordingly. I can honestly say this is such a welcoming and happy environment and I’m so happy my mum is happy. Well done Barley Brook.
09 November 2023
If I could rate this '0' I would do. My aunty spent three months at this home. The decline in her health and wellbeing during this time has been dramatic. The cleanliness of the property is lacking, from juice jugs left on a high shelf with no lids, to residents' incontinence issues being left to cause issues for other residents, staff and visitors even after being notified. Residents' rooms being used as storage facilities for other residents' wheelchairs. Residents are not stimulated. This list is endless. I fear for the residents and future residents! This has caused myself and other family members great distress.
21 August 2023
My wife who has Alzheimer's went in for a week's respite having had an assessment by the management who assured me they could manage her condition. They contacted me on two evenings to go up as she was agitated and would not take her medication; a family member attended on both occasions. I was telephoned at 10pm on the fifth night to inform me an ambulance had been sent for as my wife had had an accident. On attending my wife had a large lump on her head and blood matted in her hair. I was informed by a carer that she had entered the laundry through an unlocked door and climbed out through an open low-level window and had fallen heavily. The nurse in charge was in another room showing little or no concern and the manager could not be contacted. I haven't had any response from the care home.
01 April 2020
Staff very caring, friendly, professional, nothing's too much trouble, my mum has dementia, she is happy, settled in a routine, is well looked after and cared for, loved and appreciated, the staff are brilliant with her, and highly recommend Barley Brook.