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Ash Lane, New Springs, Wigan, WN2 1EZ
View Full Details of Woodlands CourtLatest Reviews for Woodlands Court
06 February 2025
Staff are lovely. Mam seems really settled.
06 February 2025
Very good in parts. Not at good as others. Staff generally very caring - especially not I can't walk.
06 February 2025
My grandad is in this home and know he's being looked after very good day by day by everyone in the home. I have no concerns with him, over all very happy.
30 January 2025
Staff are friendly and caring. They engage with the residents with respect and dignity and you can see the residents are happy. Big shout out to two members of staff in particular for always being helpful.
30 January 2025
Happy with level of care given to my husband. Staff and management are very good. Building itself could do with updating.
30 January 2025
I have always been happy with the care my mother as received since she came into Woodlands over 6 years ago. The staff are very caring and do an excellent job, nothing is ever too much trouble. I feel that she is safe and well looked after.
04 September 2024
All staff and management have been friendly whilst being efficient. If I had a query it was answered immediately. Mum has been kept well-fed, clean and dry. She seems to be very comfortable. Her room is always spotless and bed changed every day, Would highly recommend.
02 September 2024
The whole team at Woodlands Court are amazing, they go above and beyond to ensure the residents are looked after. They also put families' minds at rest that their loved ones are safe and treated with dignity. Thank you so much.
07 February 2024
What an amazing home. It is like coming home everytime I visit Mum. All residents are smiling, the staff are exceptional, always willing to listen their care is outstanding. Place is very clean, Mum's room is beautiful great views of the garden, ensuite, grand floor. Management staff keep me up to date. Food great! Entertainment and activities are brilliant. Would highly recommend Woodlands to everyone. Thank you.
24 May 2023
My sister became a resident at Woodlands Court in June 2022, at that time she was fading fast and with dementia was becoming unsafe. Since becoming a resident at Woodlands her improvement is unbelievable - she is now active and as well as she can even joins in all the activities which are too numerous to mention, most importantly, she is safe. The lady in charge of activities is an absolute gem. The staff are kindness itself, not only to the residents but to visitors as well. Nothing is too much trouble. Woodlands Court is a very happy place.
19 April 2023
Overall, really grateful to all staff for looking after my mum for over eight years, especially keeping her safe through Covid. They are all approachable and friendly, even though they are always busy. I would be lying if I said we hadn't had issues but they have all been resolved. Thank you for giving us a lovely Mother's Day.
18 April 2023
I have had some concerns which I have discussed with staff which seem to have been sorted out.
18 April 2023
The staff are very friendly and the place seems very clean.
29 March 2023
My mum is treated with care, compassion, dignity and empathy. The management and all staff have mum's best interest at heart. I couldn't wish for a better environment. Mum has challenges like other residents too but I know that she is treated extremely well. I personally couldn't live my life restfully if it wasn't for the peace of mind the care Woodlands Court provide my mum.
21 March 2023
Whilst visiting a resident I met members of staff who are all welcoming, friendly efficient and professional. The person I visited told me how kind and helpful the team are. Well done!
22 February 2023
We are very pleased with how Woodlands Court Care Home keeps us informed about my mother's health. They tell us how she has been during the night, what she has eaten and how happy she has been. They let us know promptly if there are any problems.
14 February 2022
I have chosen this comment because it depends upon the needs of the prospective resident and does not reflect upon the care received by my sister. The only issue I have is access by phone when the home is in lockdown for whatever infection they are controlling. I know this is beyond the control of the individual home, but feel that the group should sort this as it happens frequently.
14 February 2022
As my mum became a resident, the management and staff have been brilliant with her. My mum sufferers from vascular dementia and bipolar, with these illnesses, she is difficult to deal with, but the staff here are so understanding on her condition. They keep her calm and treat her with dignity, even when she can be challenging, so I am extremely happy with the care they provide. 10 out of 10. Thank you, Woodlands Court.
02 February 2022
Sometimes I get the impression that the home is understaffed, which clearly impacts on their ability to function smoothly. However, I genuinely believe that the staff and management do everything they can to keep my mum comfortable and show genuine affection for her. My father was in another care home before he died. I just wish that home had shown the same humanity to him as Woodlands do to my mother.
25 June 2021
Can't thank the staff and manager enough for looking after my mum so well and caring for her. She would not be here if she was at home.
Latest Reviews for Woodlands Court
06 February 2025
Staff are lovely. Mam seems really settled.
06 February 2025
Very good in parts. Not at good as others. Staff generally very caring - especially not I can't walk.
06 February 2025
My grandad is in this home and know he's being looked after very good day by day by everyone in the home. I have no concerns with him, over all very happy.
30 January 2025
Staff are friendly and caring. They engage with the residents with respect and dignity and you can see the residents are happy. Big shout out to two members of staff in particular for always being helpful.
30 January 2025
Happy with level of care given to my husband. Staff and management are very good. Building itself could do with updating.
30 January 2025
I have always been happy with the care my mother as received since she came into Woodlands over 6 years ago. The staff are very caring and do an excellent job, nothing is ever too much trouble. I feel that she is safe and well looked after.
04 September 2024
All staff and management have been friendly whilst being efficient. If I had a query it was answered immediately. Mum has been kept well-fed, clean and dry. She seems to be very comfortable. Her room is always spotless and bed changed every day, Would highly recommend.
02 September 2024
The whole team at Woodlands Court are amazing, they go above and beyond to ensure the residents are looked after. They also put families' minds at rest that their loved ones are safe and treated with dignity. Thank you so much.
07 February 2024
What an amazing home. It is like coming home everytime I visit Mum. All residents are smiling, the staff are exceptional, always willing to listen their care is outstanding. Place is very clean, Mum's room is beautiful great views of the garden, ensuite, grand floor. Management staff keep me up to date. Food great! Entertainment and activities are brilliant. Would highly recommend Woodlands to everyone. Thank you.
24 May 2023
My sister became a resident at Woodlands Court in June 2022, at that time she was fading fast and with dementia was becoming unsafe. Since becoming a resident at Woodlands her improvement is unbelievable - she is now active and as well as she can even joins in all the activities which are too numerous to mention, most importantly, she is safe. The lady in charge of activities is an absolute gem. The staff are kindness itself, not only to the residents but to visitors as well. Nothing is too much trouble. Woodlands Court is a very happy place.
19 April 2023
Overall, really grateful to all staff for looking after my mum for over eight years, especially keeping her safe through Covid. They are all approachable and friendly, even though they are always busy. I would be lying if I said we hadn't had issues but they have all been resolved. Thank you for giving us a lovely Mother's Day.
18 April 2023
I have had some concerns which I have discussed with staff which seem to have been sorted out.
18 April 2023
The staff are very friendly and the place seems very clean.
29 March 2023
My mum is treated with care, compassion, dignity and empathy. The management and all staff have mum's best interest at heart. I couldn't wish for a better environment. Mum has challenges like other residents too but I know that she is treated extremely well. I personally couldn't live my life restfully if it wasn't for the peace of mind the care Woodlands Court provide my mum.
21 March 2023
Whilst visiting a resident I met members of staff who are all welcoming, friendly efficient and professional. The person I visited told me how kind and helpful the team are. Well done!
22 February 2023
We are very pleased with how Woodlands Court Care Home keeps us informed about my mother's health. They tell us how she has been during the night, what she has eaten and how happy she has been. They let us know promptly if there are any problems.
14 February 2022
I have chosen this comment because it depends upon the needs of the prospective resident and does not reflect upon the care received by my sister. The only issue I have is access by phone when the home is in lockdown for whatever infection they are controlling. I know this is beyond the control of the individual home, but feel that the group should sort this as it happens frequently.
14 February 2022
As my mum became a resident, the management and staff have been brilliant with her. My mum sufferers from vascular dementia and bipolar, with these illnesses, she is difficult to deal with, but the staff here are so understanding on her condition. They keep her calm and treat her with dignity, even when she can be challenging, so I am extremely happy with the care they provide. 10 out of 10. Thank you, Woodlands Court.
02 February 2022
Sometimes I get the impression that the home is understaffed, which clearly impacts on their ability to function smoothly. However, I genuinely believe that the staff and management do everything they can to keep my mum comfortable and show genuine affection for her. My father was in another care home before he died. I just wish that home had shown the same humanity to him as Woodlands do to my mother.
25 June 2021
Can't thank the staff and manager enough for looking after my mum so well and caring for her. She would not be here if she was at home.