Submit a Review for Roby Lodge Care Home
Tarbock Road, Huyton, Liverpool, L36 5XW
View Full Details of Roby Lodge Care HomeLatest Reviews for Roby Lodge Care Home
08 April 2025
I feel like my mum's well taken care of. I was speaking to a friend, saying that it's funny that my mum does not ask to go home. I think that's very telling. All staff are very patient with my mum. Truly caring staff.
08 April 2025
Amazing care given to my mum during her stay at Roby Lodge. Staff are consistently caring and can't do enough to help residents settle in and feel safe. During my mums short illness and passing their care was outstanding. Very high level of care and personal interest in my mum. Made a real difference to her quality of life.
07 April 2025
Mum is very looked after we know she is in safe hands.
07 April 2025
What a wonderful caring home, my elderly Aunt was end of life after being in the home for just over 6 months, for the last few days of her life we were visiting daily for extended periods, the staff could not do enough for my Aunt and our family. They showed genuine care and empathy for her and went out of their way to make sure she was comfortable all times, contacting medical staff promptly when we felt it was needed. They also made us feel welcome and comfortable whilst we stayed with our Aunt offering us food and drinks and advice and really took onboard the family's wishes and requests. The staff and home are a credit to your company.
07 April 2025
Warm welcome from staff from the moment you walk into the building, so accommodating and helpful. They always know where my nan is and who she's talking to which is lovely and personable. Staff always help me with my nans accessibility and it makes my while visitation more relaxed and enjoyable. Thanks to the girls for all being so empathetic and enduring some (sometimes wicked) interesting sense of humors in the residents! Couldn't sleep at night without you all.
07 April 2025
A welcoming atmosphere. The home is warm and residents are cared for very well indeed. The recent management are all approachable and willing to help with any requests. The activities are ensuring all residents are allowed to grow as much as possible. All in all a well run happy space.
07 April 2025
Very warm and welcoming, my dad is happy at Roby Lodge, and that's what matters most to me. All his care needs are met and I'm kept well-informed.
07 April 2025
We are very happy with Mum's care in this home. She has settled well. The staff are great, and have been very attentive to Mum's varied needs. I think the management are excellent, they keep us informed always if she has any changes in her physical health. Her room is cosy and always clean. The activities and food are excellent.
07 April 2025
My mum's care at Roby Lodge has been more than words can say, staff are so lovely. Room is always clean and tidy. Mum seems always happy. Staff always there for you, if you have any concerns. When you leave, you know Mum is well cared for and happy.
10 January 2025
A lovely visit. The staff were friendly and attentive and you can tell they treated my grandmother with the care, attention, and dignity she deserved. So glad she is in a place where her needs are met in a respectful manner.
29 October 2024
My experience of my mum's care has always been very good. Staff are friendly and polite and Mum seems very happy with all.
18 October 2024
Excellent care home. The staff are fantastic, always polite, activities every day. Every time we visit we are made welcome everybody chats, and residents are happy. The place itself is really clean, and the rooms are lovely. My aunty is happy and we feel she is very well looked after and have no worries or concerns about her care. Security is good, my aunty and residents are safe and secure definitely recommend it to anyone, best care home I've been to.
19 September 2024
I feel that my mum is completely safe and content in Roby Lodge. The staff are superb and really supportive to mum and my family. Activities on a daily basis. This is a well-run and efficient care home. Compliments to all the staff and management team.
17 September 2024
Mum has settled into Rocy Lodge and is very happy there. She loves the staff and the company of the other residents. As a family, we are really happy with Mum's care. Staff are very kind and professional, and the residents are looked after well. The food is of a really good standard and all needs are catered for. The home is kept very clean and tidy by the great housekeeping team, and the laundry staff do a wonderful job keeping residents' clothes clean and fresh.
22 July 2024
Due to Mum's type 2 diabetes she should not be overloaded with food/meals/milkshakes and juices. Not good with healthy options. Alternative to a heavy meal are sandwiches made with 'cheap' margarine. Mum would 'never' have milkshakes or cereal, cakes and or biscuits but 'continually' offered them. This affects her bowels/stoma and leads to discomfort and lethargy. Also due to meals being transported from adjacent building they can be warm/cold. There's nothing wrong with her and others just having a good 'ole' cuppa tea instead of sugary juices and disgusting milkshakes. This needs addressing.
09 July 2024
All staff and management have been excellent from day one. Mum has been in Roby Lodge for only 4 weeks but has settled in straight away. Mum has been entertained, had her hair cut and eating well. We feel she is in a safe and caring place and are very grateful to all the staff.
28 May 2024
Care home management and staff are excellent and work really hard to care for the residents. I feel that an extra member of staff is needed at times as staff can become very stretched caring for the more needy residents.
13 May 2024
Visited today. All staff were very cheery and taking great care of the residents. One staff member in particular was brilliant and gave lots of information asked for and was super helpful. The home seemed nice and clean and the rooms are nice and spacious.
28 February 2024
An amazing team who looked after my mum providing dignified care and compassion around the clock. Knowing how well my mum was looked after gave me great peace of mind. During her recent end-of-life care, I cannot praise the staff enough. Even though they were busy, nothing was too much trouble - and I was astounded at how well they supported and looked after me and my family whilst in her last few days. I will never forget the amazing people and will always be indebted to them. Thank you with all of my heart.
15 February 2024
My auntie was in Roby Lodge Care Home Liverpool, she was moved from elsewhere. She passed away on 21.1.24 in Roby Lodge and the care she received was really very good. She was treated at the end of life with dignity and care. I spent her last 4 days with her and the staff were amazingly kind to myself and her son, my cousin. I have had experience in care homes as a manager, being retired 10 years ago. I would like to say that you. You should be proud of your staff and management in Roby Lodge.
Latest Reviews for Roby Lodge Care Home
08 April 2025
I feel like my mum's well taken care of. I was speaking to a friend, saying that it's funny that my mum does not ask to go home. I think that's very telling. All staff are very patient with my mum. Truly caring staff.
08 April 2025
Amazing care given to my mum during her stay at Roby Lodge. Staff are consistently caring and can't do enough to help residents settle in and feel safe. During my mums short illness and passing their care was outstanding. Very high level of care and personal interest in my mum. Made a real difference to her quality of life.
07 April 2025
Mum is very looked after we know she is in safe hands.
07 April 2025
What a wonderful caring home, my elderly Aunt was end of life after being in the home for just over 6 months, for the last few days of her life we were visiting daily for extended periods, the staff could not do enough for my Aunt and our family. They showed genuine care and empathy for her and went out of their way to make sure she was comfortable all times, contacting medical staff promptly when we felt it was needed. They also made us feel welcome and comfortable whilst we stayed with our Aunt offering us food and drinks and advice and really took onboard the family's wishes and requests. The staff and home are a credit to your company.
07 April 2025
Warm welcome from staff from the moment you walk into the building, so accommodating and helpful. They always know where my nan is and who she's talking to which is lovely and personable. Staff always help me with my nans accessibility and it makes my while visitation more relaxed and enjoyable. Thanks to the girls for all being so empathetic and enduring some (sometimes wicked) interesting sense of humors in the residents! Couldn't sleep at night without you all.
07 April 2025
A welcoming atmosphere. The home is warm and residents are cared for very well indeed. The recent management are all approachable and willing to help with any requests. The activities are ensuring all residents are allowed to grow as much as possible. All in all a well run happy space.
07 April 2025
Very warm and welcoming, my dad is happy at Roby Lodge, and that's what matters most to me. All his care needs are met and I'm kept well-informed.
07 April 2025
We are very happy with Mum's care in this home. She has settled well. The staff are great, and have been very attentive to Mum's varied needs. I think the management are excellent, they keep us informed always if she has any changes in her physical health. Her room is cosy and always clean. The activities and food are excellent.
07 April 2025
My mum's care at Roby Lodge has been more than words can say, staff are so lovely. Room is always clean and tidy. Mum seems always happy. Staff always there for you, if you have any concerns. When you leave, you know Mum is well cared for and happy.
10 January 2025
A lovely visit. The staff were friendly and attentive and you can tell they treated my grandmother with the care, attention, and dignity she deserved. So glad she is in a place where her needs are met in a respectful manner.
29 October 2024
My experience of my mum's care has always been very good. Staff are friendly and polite and Mum seems very happy with all.
18 October 2024
Excellent care home. The staff are fantastic, always polite, activities every day. Every time we visit we are made welcome everybody chats, and residents are happy. The place itself is really clean, and the rooms are lovely. My aunty is happy and we feel she is very well looked after and have no worries or concerns about her care. Security is good, my aunty and residents are safe and secure definitely recommend it to anyone, best care home I've been to.
19 September 2024
I feel that my mum is completely safe and content in Roby Lodge. The staff are superb and really supportive to mum and my family. Activities on a daily basis. This is a well-run and efficient care home. Compliments to all the staff and management team.
17 September 2024
Mum has settled into Rocy Lodge and is very happy there. She loves the staff and the company of the other residents. As a family, we are really happy with Mum's care. Staff are very kind and professional, and the residents are looked after well. The food is of a really good standard and all needs are catered for. The home is kept very clean and tidy by the great housekeeping team, and the laundry staff do a wonderful job keeping residents' clothes clean and fresh.
22 July 2024
Due to Mum's type 2 diabetes she should not be overloaded with food/meals/milkshakes and juices. Not good with healthy options. Alternative to a heavy meal are sandwiches made with 'cheap' margarine. Mum would 'never' have milkshakes or cereal, cakes and or biscuits but 'continually' offered them. This affects her bowels/stoma and leads to discomfort and lethargy. Also due to meals being transported from adjacent building they can be warm/cold. There's nothing wrong with her and others just having a good 'ole' cuppa tea instead of sugary juices and disgusting milkshakes. This needs addressing.
09 July 2024
All staff and management have been excellent from day one. Mum has been in Roby Lodge for only 4 weeks but has settled in straight away. Mum has been entertained, had her hair cut and eating well. We feel she is in a safe and caring place and are very grateful to all the staff.
28 May 2024
Care home management and staff are excellent and work really hard to care for the residents. I feel that an extra member of staff is needed at times as staff can become very stretched caring for the more needy residents.
13 May 2024
Visited today. All staff were very cheery and taking great care of the residents. One staff member in particular was brilliant and gave lots of information asked for and was super helpful. The home seemed nice and clean and the rooms are nice and spacious.
28 February 2024
An amazing team who looked after my mum providing dignified care and compassion around the clock. Knowing how well my mum was looked after gave me great peace of mind. During her recent end-of-life care, I cannot praise the staff enough. Even though they were busy, nothing was too much trouble - and I was astounded at how well they supported and looked after me and my family whilst in her last few days. I will never forget the amazing people and will always be indebted to them. Thank you with all of my heart.
15 February 2024
My auntie was in Roby Lodge Care Home Liverpool, she was moved from elsewhere. She passed away on 21.1.24 in Roby Lodge and the care she received was really very good. She was treated at the end of life with dignity and care. I spent her last 4 days with her and the staff were amazingly kind to myself and her son, my cousin. I have had experience in care homes as a manager, being retired 10 years ago. I would like to say that you. You should be proud of your staff and management in Roby Lodge.