Blundells Lane, Rainhill, Prescot, L35 6NB
View Full Details of Prospect HouseExcellent standard of service. My long-time friend is well-fed, well looked after, clean and tidy. He looks content where he is. All the staff are very helpful, cannot fault their dedication. I know it's a thankless job but everyone does their jobs to the highest standards.
My Mum was diagnosed with Dementia, there had been a mental decline for a few years. Eventually carers and myself found her hard to handle. Who could I trust with the welfare of my Mother? On 29 June 2015 the decision was taken out of my hands when Social Services had complaints from neighbours worried about her. It became impossible for her to look after herself at home and she was admitted to Prospect House as an emergency. It was a trauma for me, but imagine the relief when I visited her at the home the next day. I was welcomed by strong management and very sensitive caring staff. My Mum has now been in Prospect House 15 weeks and she has settled in, she looks well, enjoys her food and has good relationships with the staff, who have gone out of their way to support her. I know they have taken time to talk to her and show great patience and it has paid off. Imagine my surprise when I visited her yesterday to find her helping settle a new resident in....! I would recommend this care home to anyone in a similar situation. There are big purpose built care homes that might look fancy, but quite frankly that would be wasted on my Mum. Prospect House has given her what she needs - CARE from quality human beings; because that's what she is a human being with her own special needs, which are being met. My thanks go to all at this particular care home. I am so grateful.
Excellent standard of service. My long-time friend is well-fed, well looked after, clean and tidy. He looks content where he is. All the staff are very helpful, cannot fault their dedication. I know it's a thankless job but everyone does their jobs to the highest standards.
My Mum was diagnosed with Dementia, there had been a mental decline for a few years. Eventually carers and myself found her hard to handle. Who could I trust with the welfare of my Mother? On 29 June 2015 the decision was taken out of my hands when Social Services had complaints from neighbours worried about her. It became impossible for her to look after herself at home and she was admitted to Prospect House as an emergency. It was a trauma for me, but imagine the relief when I visited her at the home the next day. I was welcomed by strong management and very sensitive caring staff. My Mum has now been in Prospect House 15 weeks and she has settled in, she looks well, enjoys her food and has good relationships with the staff, who have gone out of their way to support her. I know they have taken time to talk to her and show great patience and it has paid off. Imagine my surprise when I visited her yesterday to find her helping settle a new resident in....! I would recommend this care home to anyone in a similar situation. There are big purpose built care homes that might look fancy, but quite frankly that would be wasted on my Mum. Prospect House has given her what she needs - CARE from quality human beings; because that's what she is a human being with her own special needs, which are being met. My thanks go to all at this particular care home. I am so grateful.