Submit a Review for Afton Lodge
9/15 St Catherine's Road, Bootle, L20 7AL
View Full Details of Afton LodgeLatest Reviews for Afton Lodge
20 March 2025
I cannot speak more highly of Afton Lodge my mother was only there for 3 months. The care she received was excellent. All the staff so caring. they made her so comfortable at the end of her life.
30 January 2025
I am really pleased my mum moved into Afton Lodge (October 2024). The manager of the home and the staff are really friendly and are very caring towards my mum and the other residents. It gives me and my family great peace of mind knowing my mum is well looked after and in good hands. My mum is really happy and settled at Afton Lodge.
04 November 2024
I have been visiting Afton Lodge for the past several months and I find it a very comfortable establishment. The staff are very helpful and friendly. I can't comment on buildings and facilities really because I am not on site for long periods. My aunt who resides there is happy, she always comments on how much she thinks of the staff and she always says the food is lovely. I would find it hard to criticise Afton Lodge and being a care worker myself I would recommend it to anyone.
21 October 2024
My dad recently moved here. He has settled in fine. The staff have really helped with Dad settling into Afton Lodge. The staff are always available to speak to if we have any problems or need any help.
11 October 2024
A caring and cheerful atmosphere. Very clean and comfortable for residents. Clothing always matching and clean. The staff are always helpful.
15 February 2023
Cannot fault the care but the interior needs updating.
14 December 2022
We visit a friend, the staff are very friendly. We know he is difficult but the staff do a great job. The building could do with refurbishing.
13 September 2022
Experience as a visitor. Comparison with website exterior: garden etc disappointing. However, this is made up for by the caring and attentiveness of care and support staff. Cleanliness and tidiness and anti-covid measures are excellent. My husband has very much enjoyed his short stay here. Congrats to all concerned.
13 September 2022
Where practical and safe independence respected (stroke and Parkinson's). Good liaison with family. Supervision not invasive but friendly and helpful and necessary. Staff cheerful, always there when needed. Excellent teamwork settled me in from point of arrival to departure. A vast improvement from hospital stay. Overall a pleasant and happy experience - would look forward to a repeat visit. Problems dealt with promptly and efficiently.
01 September 2022
Afton Lodge is an excellent care home where nothing is too much trouble for any of the staff. A true family atmosphere.
14 June 2022
My cousin has been a resident since March 2022. He settled in quickly and appears to be 'at home'. He is treated with care and respect. His room is always clean and tidy. The staff are attentive to his needs and keep us informed of any changes in his condition.
04 April 2022
The team are nice, helpful, and accomodating and made the stressful move of my mum into care so easy. A big thanks to the team.
12 April 2021
Staff could not be more helpful and caring towards my uncle's time at Afton Lodge. They treated him like he was a part of a family. He was very fond of the nurses at his home. Thank you so much!
13 January 2021
At the time of doing this review we are on lockdown, the staff at Afton Lodge are amazing with the care that the residents are getting. All guidelines are followed at all times so at the moment I can't see my dad but call him and video call all the time. His papers are delivered daily by the friendly handyman, his hair is cut by staff members with his shaver so he looks clean and tidy at all times. The staff never stop, the place is so clean and they are on top of the care and give respect to residents while always looking for any kind of symptoms that might get shown by either staff or resident. I can't thank them enough, right down to the cooks who prepare all meals fresh from a full English breakfast right down to either a roast or fish n chips (that my dad loves). My dad is so lucky to have the staff taking care of him, thank you Afton Lodge.
03 November 2020
Food - little choice, options few, sometimes no choice. I purchase some foods for the days I do not have a choice.
16 April 2020
Afton Lodge, thank you. It's a time in our lives when we want to be with our loved ones, the staff here are angels. My mum can sleep at night knowing my grandad is happy and safe, she speaks to grandad on the phone as we are all in lockdown but it makes both of them feel better hearing a voice. Nothing is a problem here, from when you arrive it's a friendly hello while the staff are either cleaning or doing puzzles and cheering residents up. A cup of tea or coffee is made, so I just sit with grandad and chat away, now we can't see him, but the staff do, as they still carry out the fantastic work under these stressful times. These carers don't get enough recognition for the work they do, don't forget we are isolated the staff are not, if it wasn't for them where would my grandad be and other vulnerable older people. So thank you to all staff at Afton Lodge, wonderful, caring, and very professional staff indeed. Hope to see you all soon after lockdown.
07 January 2020
I am very satisfied with the care my sister has received since she has been in Afton Lodge. They are very supportive is she is feeling upset and have helped her to settle in well. They encourage her to take part in the activities. The staff are very welcoming and nothing is too much trouble.
02 October 2019
The home is exactly what it says it is, my dad moved in in April this year and needs constant mobility support. The staff are amazing, you feel how happy it is when you come through the door, dads room is set out as he wants it, brought his own personal things but everything else he needs was there. I was really apprehensive about him going anywhere and I felt as soon as we got here that it was the right place for him. Every room has an emergency button and staff are there in seconds, my dad falls a lot so this was majorly important to us. He is safe and happy here, he loves the banter with the staff and his other fellow home users. The home have literally taken all my worries and cares and made mine and dads life so much more enjoyable, I'm not his carer anymore I'm his daughter and can sit for as long as I want without having to worry about his meds, appointments, meals, showers, washing etc. I love visiting dad and sitting talking. Well done Afton Lodge.
23 July 2019
I can't fault this place ... the staff are fantastic with my nan. No problems, she absolutely loves it. Chef caters for her by preparing exactly what she likes. The nursing staff have great care and patience with her. I have no concerns about her care and happiness there. She is very comfortable and cared for.
23 July 2019
All the staff are so friendly and helpful, nothing seems to be too much trouble for them. The rooms are kept so clean and fresh and all the patients are treated kindly and with patience, even though it must be challenging at times.
Latest Reviews for Afton Lodge
20 March 2025
I cannot speak more highly of Afton Lodge my mother was only there for 3 months. The care she received was excellent. All the staff so caring. they made her so comfortable at the end of her life.
30 January 2025
I am really pleased my mum moved into Afton Lodge (October 2024). The manager of the home and the staff are really friendly and are very caring towards my mum and the other residents. It gives me and my family great peace of mind knowing my mum is well looked after and in good hands. My mum is really happy and settled at Afton Lodge.
04 November 2024
I have been visiting Afton Lodge for the past several months and I find it a very comfortable establishment. The staff are very helpful and friendly. I can't comment on buildings and facilities really because I am not on site for long periods. My aunt who resides there is happy, she always comments on how much she thinks of the staff and she always says the food is lovely. I would find it hard to criticise Afton Lodge and being a care worker myself I would recommend it to anyone.
21 October 2024
My dad recently moved here. He has settled in fine. The staff have really helped with Dad settling into Afton Lodge. The staff are always available to speak to if we have any problems or need any help.
11 October 2024
A caring and cheerful atmosphere. Very clean and comfortable for residents. Clothing always matching and clean. The staff are always helpful.
15 February 2023
Cannot fault the care but the interior needs updating.
14 December 2022
We visit a friend, the staff are very friendly. We know he is difficult but the staff do a great job. The building could do with refurbishing.
13 September 2022
Experience as a visitor. Comparison with website exterior: garden etc disappointing. However, this is made up for by the caring and attentiveness of care and support staff. Cleanliness and tidiness and anti-covid measures are excellent. My husband has very much enjoyed his short stay here. Congrats to all concerned.
13 September 2022
Where practical and safe independence respected (stroke and Parkinson's). Good liaison with family. Supervision not invasive but friendly and helpful and necessary. Staff cheerful, always there when needed. Excellent teamwork settled me in from point of arrival to departure. A vast improvement from hospital stay. Overall a pleasant and happy experience - would look forward to a repeat visit. Problems dealt with promptly and efficiently.
01 September 2022
Afton Lodge is an excellent care home where nothing is too much trouble for any of the staff. A true family atmosphere.
14 June 2022
My cousin has been a resident since March 2022. He settled in quickly and appears to be 'at home'. He is treated with care and respect. His room is always clean and tidy. The staff are attentive to his needs and keep us informed of any changes in his condition.
04 April 2022
The team are nice, helpful, and accomodating and made the stressful move of my mum into care so easy. A big thanks to the team.
12 April 2021
Staff could not be more helpful and caring towards my uncle's time at Afton Lodge. They treated him like he was a part of a family. He was very fond of the nurses at his home. Thank you so much!
13 January 2021
At the time of doing this review we are on lockdown, the staff at Afton Lodge are amazing with the care that the residents are getting. All guidelines are followed at all times so at the moment I can't see my dad but call him and video call all the time. His papers are delivered daily by the friendly handyman, his hair is cut by staff members with his shaver so he looks clean and tidy at all times. The staff never stop, the place is so clean and they are on top of the care and give respect to residents while always looking for any kind of symptoms that might get shown by either staff or resident. I can't thank them enough, right down to the cooks who prepare all meals fresh from a full English breakfast right down to either a roast or fish n chips (that my dad loves). My dad is so lucky to have the staff taking care of him, thank you Afton Lodge.
03 November 2020
Food - little choice, options few, sometimes no choice. I purchase some foods for the days I do not have a choice.
16 April 2020
Afton Lodge, thank you. It's a time in our lives when we want to be with our loved ones, the staff here are angels. My mum can sleep at night knowing my grandad is happy and safe, she speaks to grandad on the phone as we are all in lockdown but it makes both of them feel better hearing a voice. Nothing is a problem here, from when you arrive it's a friendly hello while the staff are either cleaning or doing puzzles and cheering residents up. A cup of tea or coffee is made, so I just sit with grandad and chat away, now we can't see him, but the staff do, as they still carry out the fantastic work under these stressful times. These carers don't get enough recognition for the work they do, don't forget we are isolated the staff are not, if it wasn't for them where would my grandad be and other vulnerable older people. So thank you to all staff at Afton Lodge, wonderful, caring, and very professional staff indeed. Hope to see you all soon after lockdown.
07 January 2020
I am very satisfied with the care my sister has received since she has been in Afton Lodge. They are very supportive is she is feeling upset and have helped her to settle in well. They encourage her to take part in the activities. The staff are very welcoming and nothing is too much trouble.
02 October 2019
The home is exactly what it says it is, my dad moved in in April this year and needs constant mobility support. The staff are amazing, you feel how happy it is when you come through the door, dads room is set out as he wants it, brought his own personal things but everything else he needs was there. I was really apprehensive about him going anywhere and I felt as soon as we got here that it was the right place for him. Every room has an emergency button and staff are there in seconds, my dad falls a lot so this was majorly important to us. He is safe and happy here, he loves the banter with the staff and his other fellow home users. The home have literally taken all my worries and cares and made mine and dads life so much more enjoyable, I'm not his carer anymore I'm his daughter and can sit for as long as I want without having to worry about his meds, appointments, meals, showers, washing etc. I love visiting dad and sitting talking. Well done Afton Lodge.
23 July 2019
I can't fault this place ... the staff are fantastic with my nan. No problems, she absolutely loves it. Chef caters for her by preparing exactly what she likes. The nursing staff have great care and patience with her. I have no concerns about her care and happiness there. She is very comfortable and cared for.
23 July 2019
All the staff are so friendly and helpful, nothing seems to be too much trouble for them. The rooms are kept so clean and fresh and all the patients are treated kindly and with patience, even though it must be challenging at times.