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105 Norwood Road, Southport, PR8 6EL
View Full Details of Thomas Henshaw CourtLatest Reviews for Thomas Henshaw Court
18 March 2025
A very positive visit, every person on the staff was polite, friendly and helpful.
12 November 2024
When viewing the home we were shown a room which we really liked and was advised was free. When being admitted, my relative was given a different room which was not as nice and requires painting urgently. We were not advised until we visited that the room had been changed.
21 June 2024
We have recently taken our family member to Thomas Henshaw Court for four weeks respite. The staff have been very kind to all of the family, they have provided reassurance and have been extremely flexible in meeting her needs. We very much hope she will be able to stay there permanently.
14 June 2024
On entering, the staff are very friendly and welcoming to me, also they engage with residents one to one on a daily basis. They are caring, genuine, hard-working staff, always have a smile too. Nothing is too much trouble. Room for Dad is kept clean and clothes washed regularly, food is excellent and always smells good. Any queries I have are always answered helpfully by the office staff. Overall happy for my dad to be living at Thomas Henshaw Court and he is happy too.
09 January 2024
My mother has settled in well, thanks in main to the lovely staff there. She feels safe and secure and knows she made the right choice. We are happy with her accommodation but would be happier if it was renovated, decoration and a newer carpet. It looks quite shabby in places.
27 March 2023
My mum joined the care home in January. Since moving in, she has settled in well. The staff are friendly and very supportive of her and acknowledge her needs. Her room is lovely and spacious and she particularly likes it as she can entertain visitors regularly. In February there was a Covid outbreak, so there weren't many activities taking place which was disappointing but understandable. The food is excellent with plenty of choice. Mum really enjoys meal times!
27 March 2023
I find the staff at Thomas Henshaw Court Care Home to be friendly and helpful and work to ensure the safety of my mum, when things do go off plan, I found they do what they can to correct it. The main plus is knowing she has assistance on hand if required 24/7.
24 February 2023
Staff helpful and very friendly. I don't have any complaints whatsoever.
14 February 2023
The manager and the team can't do enough for Mum. The care and compassion for the residents is second to none. The home is well decorated, the rooms are very comfortable and large as well as being spotlessly clean. I can't recommend Thomas Henshaw Court Care Home highly enough.
13 February 2023
My husband has been in Thomas Henshaw Court Care Home since August 2022 and I have nothing but praise, lovely room and great staff.
06 September 2022
I think the standard has gone down over the last years at the home. I realise staffing is a problem.
24 August 2022
My sister and I are delighted with the care that Thomas Henshaw Court staff have given to our mother since she joined them two months ago. She has plenty of support and mental stimulation, with easy access to a lovely lounge and pretty garden. The care home is clean, the food is excellent and, above all, all the staff are friendly, helpful and efficient. She described Thomas Henshaw Court as smashing!
30 June 2022
I find my friend is well cared for and she seems very happy at Thomas Henshaw.
30 June 2022
Always found the staff hardworking, pleasant and approachable. If any problems they are usually pro-active.
30 June 2022
I'm happy with the level of care provided to my father. The staff are excellent - very caring and friendly. His room is always clean, as are his clothes. The food is of a high standard. There is also a good social element. It's comforting to know he is not socially isolated.
29 June 2022
Staff are very helpful and pleasant.
15 March 2022
My father has recently been off-colour - the care my father has received from all staff at Thomas Henshaw has been outstanding. Not only do they act professionally, they give care with kindness. All the staff are so lovely with my dad (and myself). I'm so glad I chose Thomas Henshaw for him.
08 March 2022
The staff are always friendly and patient with both residents and their visitors. They raise concerns in a calm and helpful manner. Throughout Covid, they have contacted residents' families to keep them up to date.
08 March 2022
Mum moved into Thomas Henshaw Court in August 2021, initially for respite, then on a permanent basis. We are very pleased with the kindness and high standards of care that Mum has received from all staff. The home has faced many challenges with Covid, we have been supported to maintain our close relationships with Mum via a portal, phone calls and safe visits. Mum says the food is very good; she loves the size and aspects of her room with a kitchenette to make herself a drink or snack. Thomas Henshaw Court has a feeling of warmth, kindness and compassion, always has a "buzz" about it. There are regular checks by staff throughout the day to bring Mum a cuppa, remind her to go down for meals, draw the curtain in the late afternoon, often just to say hello. Mum has participated in cake baking; she has enjoyed dancing, singing with the lovely musical couple who have recommenced their special afternoons. Mum was delighted to go on a trip out to the lights with a fish and chip supper. As a family, we are very happy and grateful that Mum is supported to maintain as much of her independence as possible in a safe and caring environment.
04 March 2022
Mum has been very content since moving to Thomas Henshaw Court. The staff are all kind and friendly and responsive when Mum has been unwell. Overall, I am extremely pleased and have confidence that Mum is well cared for.
Latest Reviews for Thomas Henshaw Court
18 March 2025
A very positive visit, every person on the staff was polite, friendly and helpful.
12 November 2024
When viewing the home we were shown a room which we really liked and was advised was free. When being admitted, my relative was given a different room which was not as nice and requires painting urgently. We were not advised until we visited that the room had been changed.
21 June 2024
We have recently taken our family member to Thomas Henshaw Court for four weeks respite. The staff have been very kind to all of the family, they have provided reassurance and have been extremely flexible in meeting her needs. We very much hope she will be able to stay there permanently.
14 June 2024
On entering, the staff are very friendly and welcoming to me, also they engage with residents one to one on a daily basis. They are caring, genuine, hard-working staff, always have a smile too. Nothing is too much trouble. Room for Dad is kept clean and clothes washed regularly, food is excellent and always smells good. Any queries I have are always answered helpfully by the office staff. Overall happy for my dad to be living at Thomas Henshaw Court and he is happy too.
09 January 2024
My mother has settled in well, thanks in main to the lovely staff there. She feels safe and secure and knows she made the right choice. We are happy with her accommodation but would be happier if it was renovated, decoration and a newer carpet. It looks quite shabby in places.
27 March 2023
My mum joined the care home in January. Since moving in, she has settled in well. The staff are friendly and very supportive of her and acknowledge her needs. Her room is lovely and spacious and she particularly likes it as she can entertain visitors regularly. In February there was a Covid outbreak, so there weren't many activities taking place which was disappointing but understandable. The food is excellent with plenty of choice. Mum really enjoys meal times!
27 March 2023
I find the staff at Thomas Henshaw Court Care Home to be friendly and helpful and work to ensure the safety of my mum, when things do go off plan, I found they do what they can to correct it. The main plus is knowing she has assistance on hand if required 24/7.
24 February 2023
Staff helpful and very friendly. I don't have any complaints whatsoever.
14 February 2023
The manager and the team can't do enough for Mum. The care and compassion for the residents is second to none. The home is well decorated, the rooms are very comfortable and large as well as being spotlessly clean. I can't recommend Thomas Henshaw Court Care Home highly enough.
13 February 2023
My husband has been in Thomas Henshaw Court Care Home since August 2022 and I have nothing but praise, lovely room and great staff.
06 September 2022
I think the standard has gone down over the last years at the home. I realise staffing is a problem.
24 August 2022
My sister and I are delighted with the care that Thomas Henshaw Court staff have given to our mother since she joined them two months ago. She has plenty of support and mental stimulation, with easy access to a lovely lounge and pretty garden. The care home is clean, the food is excellent and, above all, all the staff are friendly, helpful and efficient. She described Thomas Henshaw Court as smashing!
30 June 2022
I find my friend is well cared for and she seems very happy at Thomas Henshaw.
30 June 2022
Always found the staff hardworking, pleasant and approachable. If any problems they are usually pro-active.
30 June 2022
I'm happy with the level of care provided to my father. The staff are excellent - very caring and friendly. His room is always clean, as are his clothes. The food is of a high standard. There is also a good social element. It's comforting to know he is not socially isolated.
29 June 2022
Staff are very helpful and pleasant.
15 March 2022
My father has recently been off-colour - the care my father has received from all staff at Thomas Henshaw has been outstanding. Not only do they act professionally, they give care with kindness. All the staff are so lovely with my dad (and myself). I'm so glad I chose Thomas Henshaw for him.
08 March 2022
The staff are always friendly and patient with both residents and their visitors. They raise concerns in a calm and helpful manner. Throughout Covid, they have contacted residents' families to keep them up to date.
08 March 2022
Mum moved into Thomas Henshaw Court in August 2021, initially for respite, then on a permanent basis. We are very pleased with the kindness and high standards of care that Mum has received from all staff. The home has faced many challenges with Covid, we have been supported to maintain our close relationships with Mum via a portal, phone calls and safe visits. Mum says the food is very good; she loves the size and aspects of her room with a kitchenette to make herself a drink or snack. Thomas Henshaw Court has a feeling of warmth, kindness and compassion, always has a "buzz" about it. There are regular checks by staff throughout the day to bring Mum a cuppa, remind her to go down for meals, draw the curtain in the late afternoon, often just to say hello. Mum has participated in cake baking; she has enjoyed dancing, singing with the lovely musical couple who have recommenced their special afternoons. Mum was delighted to go on a trip out to the lights with a fish and chip supper. As a family, we are very happy and grateful that Mum is supported to maintain as much of her independence as possible in a safe and caring environment.
04 March 2022
Mum has been very content since moving to Thomas Henshaw Court. The staff are all kind and friendly and responsive when Mum has been unwell. Overall, I am extremely pleased and have confidence that Mum is well cared for.